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Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities

Kennewick, WA

4.5
660 Reviews

7171 West Canal Dr

Kennewick, WA

99336

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Showing 660 reviews

October 07, 2024

mike in service is the advisor you need to use and followes up on calls More

by GREENEJ0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
mike Cunningham
Oct 10, 2024 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Thanks for the positive review and for giving Mike a shout out! Our team looks forward to seeing you again soon!

October 06, 2024

My burn service se los recommends sober todo cuando estas para compare veiculo Nuevo y el department de servicio More

by Jesus rey soto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Rivera
Oct 08, 2024 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

¡Gracias por la recomendación! Nos alegra saber que tuviste una buena experiencia en Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities. Estamos aquí para ayudarte con cualquier cosa que necesites en el futuro.

October 06, 2024

Appointment was to get my oil change. Got done which in the time they told me. In the service department are friendly and professional. I would recommend family and friends. More

by Fide23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
2 people help me don’t see his name., Edwin Perez
Oct 08, 2024 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

We're delighted to hear that your oil change appointment went smoothly and on time at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities. Our service team takes pride in being friendly and professional, so thank you for recommending us to family and friends!

October 06, 2024

Bert Flores is a great service advisor that listens to YOU, the customer! There are others (Oscar, Vanessa) in the service department that are great help. Also as John Heilman has a great team there! More

by amsodapop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bert Flores, John Heilman
Oct 08, 2024 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Thank you for highlighting the excellent service from Bert, Oscar, Vanessa, and John at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities! We're delighted to know our team provided attentive support. We appreciate your feedback and look forward to serving you again!

October 06, 2024

Great service department. Scheduling is convenient and the work is done right the first time. More

by gwilli28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Cervantes
Oct 08, 2024 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Thank you for the kind review! We are happy to have exceeded your expectations during your last visit! Come see us again soon!

October 05, 2024

Bert was a great advisor, and my shuttle driver was amazing. I purchased an outside detail, and the folks did a good job. More

by Birdman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bert
Oct 08, 2024 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Thank you for sharing your experience with us at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities! We're glad to hear Bert and the team provided great service, and that you're pleased with the detail work. We appreciate your feedback!

October 04, 2024

Really great experience buying my Jeep there! Salesman Tim was able to find me a vehicle in an expeditiously time and was very helpful. More

by Shulk
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jesus Rivera, Timothy Winters
Oct 04, 2024 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

We're delighted to hear that Tim provided you with a great experience at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities. Enjoy your new Jeep - thank you for choosing us!

October 04, 2024

I was very impressed with the service. I was traveling from out of town and my truck broke down. They squeezed me in and told me what needed to happen. Great service! More

by Oregonella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember her name but she was excellent.
Oct 04, 2024 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

We're delighted to hear that our team at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities could assist you during your travels. It's great to know we were able to provide the service you needed promptly. Thank you for sharing your positive feedback!

October 03, 2024

I deal with Oscar and he is the best service advisor that I have dealt with in along time. He is the reason I would buy another Jeep. More

by ekoc30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Cervantes
Oct 03, 2024 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Thank you for sharing your experience with Oscar at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities! We're delighted to hear he provided such excellent service and made a lasting impression. We look forward to assisting you again in the future!

October 03, 2024

They repaired my jeep in a timely manner, the only thing negative I have to say is there online appointment call center they never return calls and you can never get through to a real person it is frustrati More

by edandamy215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bert
Oct 03, 2024 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Thank you for sharing your feedback with us. We're glad to hear that the repair on your Jeep was completed promptly at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities, but we're sorry about the frustration with our online appointment call center. Your comments are valuable and will help us improve our service moving forward!