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Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities

Kennewick, WA

Overview
Reviews
Vehicles
4.6
683 Reviews
Call Dealership (509) 231-7066

7171 West Canal Dr

Kennewick, WA

99336

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Showing 683 reviews

November 03, 2024

I just wish the the appointments for a oil change only, we're not booked out for weeks. I would like to get within a week... More

by mschmid_ca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa
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Nov 05, 2024 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Thank you for your feedback! We understand the importance of timely service and will work on improving our scheduling at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities. Your patience is appreciated, and we hope to serve you soon!

November 03, 2024

Jay and Jesus are very helpful and full of energy and willing to help reach our goal. More

by mmcbee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay polomino
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Nov 06, 2024 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

We love hearing from our customers and are pleased to learn about your satisfaction with your recent visit. Please let us know how we can serve you in the future at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities!

November 02, 2024

John the Service Manager Oscar the Service Advisor Jay the Sales Lead and Mike the GM went above and beyond to help me get out of a very disappointing situation with a 4XE I appreciate the extra efforts t More

by Katherine Fulton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike GM Jay Lead Sales John Service Manager and Oscar Service Advisor
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Nov 05, 2024 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Katherine, we're delighted to hear that John, Oscar, Jay, and Mike were able to assist you at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities. Thank you for acknowledging their efforts; we appreciate your support!

November 01, 2024

Your ride home guy was awesome. ..very pleasant to speak with....good guy! I should have stayed as the mechanics indicated the rubbing issue was me left tire.I sized up to get better More

by Dave
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Perez
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Nov 01, 2024 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Dave, we're glad to hear that our team at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities made a positive impression! If you have any more questions or need further assistance with your vehicle, feel free to reach out. Safe travels!

October 31, 2024

They are very fast at making a deal. They do not drag it out by going back to the manager several times acting like they are getting you a better deal. More

by Snyprjohn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Rivera, Jay Gonzalez
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Nov 01, 2024 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

We're glad to hear that our team at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities made the process quick and straightforward for you. Thanks for sharing your experience! See you again soon!

October 30, 2024

I can always count on Michael Cunningham. I have been a regular customer for over a year. I’ve had a lot of issues with my car, but Michael is always willing to help and greets me with a smil More

by Jmewhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cunningham
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Oct 30, 2024 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Thank you for being a loyal customer at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities! We're delighted to hear that Michael consistently provides excellent service and support. We appreciate your kind words and look forward to assisting you in the future!

October 29, 2024

Have been great to us. Both service and sales. Pleasure doing business with them. Thanks More

by herg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hurwitz, Alana Ritchie
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Nov 01, 2024 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Thanks for the 5 star review, Herg! We are happy to have been of service and hope to see yo back here soon!

October 29, 2024

Bert and the mechanics were happy to revisit the issue when the first assumed fix didn't resolve the problem and got it taken care of! More

by thomasfeduk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bert
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Oct 29, 2024 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

We're delighted to hear that Bert and the team at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities were able to address your concerns effectively. Thank you for sharing your experience with us! Come visit us again soon!

October 27, 2024

This was the best experience I have had purchasing a vehicle. The entire team was efficient and not overbearing. More

by Chadhansen19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Rivera, Timothy Winters, Dan Martinez
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Oct 28, 2024 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Chad, we're delighted to hear that your vehicle purchase experience was top-notch with our team at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities. Thanks for choosing us! See you again soon!

October 27, 2024

Very attentive and thorough. ..always helpful and friendly. Bought 3 vehicles there and have always been well taken care of. More

by bhickman2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alana Ritchie, Donald Stephens, Patric Click
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Oct 29, 2024 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Thank you for your continued trust in Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities! We're delighted to hear that our team has consistently provided attentive and friendly service. We look forward to assisting you with any future needs!

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