Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities

New truck purchase. Work to get me the truck that I wanted was impressive. Minor hiccups, but all worked out. Sales folks and fleet personnel did a great job. Work to get me the truck that I wanted was impressive. Minor hiccups, but all worked out. Sales folks and fleet personnel did a great job. More

Better Than Expected Best sales person and sales team while buying an automobile my and my wife have ever dealt with. And it was a pleasure to do business with them! Best sales person and sales team while buying an automobile my and my wife have ever dealt with. And it was a pleasure to do business with them! More

Honest and helpful Easy to work with, no pressure. Overall good buying experience. Nice and clean dealership. Was willing to work with us on our proce point and rate. Easy to work with, no pressure. Overall good buying experience. Nice and clean dealership. Was willing to work with us on our proce point and rate. More

Great The guys were incredible I was very busy and rushed and they did everything they could to get us out fast. Amazing experience for me and my fiance The guys were incredible I was very busy and rushed and they did everything they could to get us out fast. Amazing experience for me and my fiance More

Outstanding JR and Pat very professional knowledgeable and no BS games. Fat what a consumer wants from a dealership. Both gave me their personal Sell phones so I JR and Pat very professional knowledgeable and no BS games. Fat what a consumer wants from a dealership. Both gave me their personal Sell phones so I can call them and ask questions about my vehicle at later times. Lithia has two great assets with having them More

New Ram 1500 Limited Great experience, helpful staff, awesome selection. I do wonder, however, if there is any way of speeding up the process. After we found our truck an Great experience, helpful staff, awesome selection. I do wonder, however, if there is any way of speeding up the process. After we found our truck and struck the right bargain, it took over 5 hours to complete the paperwork. My wife and I were captives at the dealership for 8 hours More

very good very satisfied with my experience at this dealership..Seems to be very well managed.....employees are well trained & appear to be happy. Excelle very satisfied with my experience at this dealership..Seems to be very well managed.....employees are well trained & appear to be happy. Excellent addition to the Lithia system.. More

Great customer service I stopped in to follow up on a few questions I had from a previous visit prior to purchasing. I planed to make the purchase later the following days. I stopped in to follow up on a few questions I had from a previous visit prior to purchasing. I planed to make the purchase later the following days. However not only did I get my answers, they worked hard to give me a deal that worked for me. Hard to walk away from that. More

Love my new Jeep I love my new Jeep when my husband and i went into the dealership the first thing I love is that denis helped us and was not pushy at all. The firs I love my new Jeep when my husband and i went into the dealership the first thing I love is that denis helped us and was not pushy at all. The first night we went home we really thought about it we shopped more cars and trucks and really felt that the jeep was just for us they made it so easy and convenient and even gave us a brand new one in the color I wanted (you know happy wife happy life). If you need a vehicle go to lithia Jeep dodge in Kennewick best customer service thus far and ask for Denis Gusic. More

Quick and easy I was very particular about the color and truck I wanted, Patric looked and found exactly what I needed. No hassles or problems. 👍 I'll definitely co I was very particular about the color and truck I wanted, Patric looked and found exactly what I needed. No hassles or problems. 👍 I'll definitely come back for my next truck! More