Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities
Kennewick, WA
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Good service Nice salesman nice trucks understanding where customers come from and what they want salesman to good at trying to meet customers options friendly Nice salesman nice trucks understanding where customers come from and what they want salesman to good at trying to meet customers options friendly people Service department should work better at getting in customers that just had bought new vehicles In the shop that way the customer is taken care of right away More
Great service William was a lot of help and made me feel comfortable when I was very nervous ! Brian was helpful in explaining all the paperwork clearly and additio William was a lot of help and made me feel comfortable when I was very nervous ! Brian was helpful in explaining all the paperwork clearly and additional stuff too. More
Great customer service WITHOUT pressure My experience was fantastic- found vehicle I wanted without the sales pressure. Fair price and helpful, friendly employees. Highly recommend this deal My experience was fantastic- found vehicle I wanted without the sales pressure. Fair price and helpful, friendly employees. Highly recommend this dealership to all in the market for a vehicle! More
Very fast and friendly service The same day that we talked on the phone with Jesus about trading in our car to get a new one we were able to leave the dealership a few hours later w The same day that we talked on the phone with Jesus about trading in our car to get a new one we were able to leave the dealership a few hours later with a brand new car. The service was great and we are very happy with our purchase. More
Twice in two years!!! We’ve bought two cars from Lithia and Jesus Rivera. Both time they have been amazing. They have made the experience easy and non-stressful. They treat We’ve bought two cars from Lithia and Jesus Rivera. Both time they have been amazing. They have made the experience easy and non-stressful. They treat you like family!!! More
Horrible You sold us a vehicle with multiple cracks in the head, and block. The vehicle keeps over heating. It will need a completely new motor. You sold us a vehicle with multiple cracks in the head, and block. The vehicle keeps over heating. It will need a completely new motor. More
Was a wonderful experince I got so much help from Patrick in him helping me find the perfect car. Took a great amount of time and was great at answering all my questions. I got so much help from Patrick in him helping me find the perfect car. Took a great amount of time and was great at answering all my questions. More
Buying my car was easy From the time that I just check the website was great to received email from Arthur. He was helpful and great communication with me. Britanny was a g From the time that I just check the website was great to received email from Arthur. He was helpful and great communication with me. Britanny was a great guidance to what I can buy and stay on my budget. More
Excellent service We were treated with utmost respect, dealership didn't try to upswell us or show anything we weren't interested in and entire process start to finish We were treated with utmost respect, dealership didn't try to upswell us or show anything we weren't interested in and entire process start to finish was only 4 to 5 hrs More
Excellent service The sales people treated me better than any dealership I’ve ever been to. Ruben in financing got me the rate and the price that I wanted to stay in. The sales people treated me better than any dealership I’ve ever been to. Ruben in financing got me the rate and the price that I wanted to stay in. Great team! More