
Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities
Kennewick, WA
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It was amazing The dodge team is really helpful and explane every detail to us we are very grateful for all there support! I will totally go back and look for a new The dodge team is really helpful and explane every detail to us we are very grateful for all there support! I will totally go back and look for a new car! More
Great people The staff at the dealership went out of their way to be courteous and explain things in layman's terms. The only downside was the amount of time it to The staff at the dealership went out of their way to be courteous and explain things in layman's terms. The only downside was the amount of time it took to get the car in. More
Mary is the most amazing person lithia does a great job but she definitely makes it an over the top positive experience. I do all my vehicle service there now but she definitely makes it an over the top positive experience. I do all my vehicle service there now More
Becky was great I came in to look at test drive a few different trucks to find out what I would like. Becky was very professional and very knowledgeable about feature I came in to look at test drive a few different trucks to find out what I would like. Becky was very professional and very knowledgeable about features in the new and used vehicles More

Still loving the Renegade. I was pleasantly surprised with how I was treated at Lithia. I normally get tired of the sales man to the point I start mean mugging and end up leavin I was pleasantly surprised with how I was treated at Lithia. I normally get tired of the sales man to the point I start mean mugging and end up leaving the dealership with nothing but complaints. So coming in to Lithia I was ready for the prim and pressed salesmen to flock to my husband and I like fresh meat. We met Luis first right when we got on to the dealership property. He was very nice no pressure attitude let us know he was new. Which I appreciated. We where able to walk around the dealership and actually see what they have with out being bothered. After looking around Denis introduce himself to us and took over from there he was real and kind. Told us a little about himself. Answered all our questions and made it a very smooth buying experience. Jesus was quick but friendly. He also made it enjoyable to buy a vehicle. My husband and I both ended up buying a vehicle from Lithia that day. The one other thing that is nice it is local for us which makes it very convenient. Since it went so easy buying a vehicle through them it took me a little bit to realize I had a new vehicle. More

Helpful and friendly staff I had a great experience working with Denis. He was very friendly, upfront and honest. Highly recommend his help with your next used vehicle purchase. I had a great experience working with Denis. He was very friendly, upfront and honest. Highly recommend his help with your next used vehicle purchase. More
Great fast service She was great and was fast and profetional she helped me with no issues and hope next time I go in for service I can get her help again is always grea She was great and was fast and profetional she helped me with no issues and hope next time I go in for service I can get her help again is always great to go with someone you already know and know they will help you with great service More

Stress free environment Denis Gusic and everyone was wonderful in making my wife and Is venture and hassle free as they can . It was a clean and welcoming environment and Den Denis Gusic and everyone was wonderful in making my wife and Is venture and hassle free as they can . It was a clean and welcoming environment and Denis was Awesome in helping us get exactly what we were looking for and stay in our price range we wanted overall if I had to go do it again I would absolutely come back to Denis and the crew at Lithia for our next vehicle purchase very happy with our decision More
Very helpful crew. Found the vehicle online . Called with questions and was given truthful, accurate answers. Tim was very helpful in discussing the vehicle and explain Found the vehicle online . Called with questions and was given truthful, accurate answers. Tim was very helpful in discussing the vehicle and explaining the operation of of the vehicle. More
Great dealership. Great people. Just bought my second vehicle from here. Great people not looking to just sell a car but making sure its the right car for you and your situation. I w Just bought my second vehicle from here. Great people not looking to just sell a car but making sure its the right car for you and your situation. I would highly recommend anybody looking to buy a new car to check this place out first. More