Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities

Lithia Dodge Tim Winters at Lithia Dodge in Kennewick was fantastic to work with. The staff will go above and beyond. They worked with me to meet my desires and ex Tim Winters at Lithia Dodge in Kennewick was fantastic to work with. The staff will go above and beyond. They worked with me to meet my desires and expectations More

Great experience Compared to other dealerships this was a great experience. Staff seem to know what they were doing and got it done within a reasonable amount of time Compared to other dealerships this was a great experience. Staff seem to know what they were doing and got it done within a reasonable amount of time More

Knowledge The only reason this review is a 3 is because the salesperson was nice. First I was told that the truck had a nav system and Android auto. Nope it did The only reason this review is a 3 is because the salesperson was nice. First I was told that the truck had a nav system and Android auto. Nope it didn't and the dealer is making me pay $200.00 towards a system I was led to believe it had. The truck is not even Android capable. I asked the manager what the towing capacity was and he told me it was 10,000 pounds then I found out it only has an 8,000 pound capacity. A full ton difference. If you are going to sell a product you should know your product More

1st car for my teenager. Had a great experience with Denis at Lithia purchasing this vehicle for my sons first car. Would be happy to return to do more business. Had a great experience with Denis at Lithia purchasing this vehicle for my sons first car. Would be happy to return to do more business. More

Quick and fair to deal with Denis Gusic was excellent to work with, made my deal quick and fair. I appreciate his no pressure approach to selling vehicles. I will definitely be b Denis Gusic was excellent to work with, made my deal quick and fair. I appreciate his no pressure approach to selling vehicles. I will definitely be back More

Overall enjoyable Overall an enjoyable car buying experience. As always it takes to long to go through the process. We had financing already secured through our bank an Overall an enjoyable car buying experience. As always it takes to long to go through the process. We had financing already secured through our bank and were there for over three hours. Thought it would be faster than that. Our salesperson Ivan was great. Signing paperwork with Jesus went faster than expected. Thanks for taking care of us. More

Took care of the problem in a timely manner Highly recommend Lithia of Tri-cities. John Hurwitz is very professional. He takes care of the customer. He keeps you informed and updated on the st Highly recommend Lithia of Tri-cities. John Hurwitz is very professional. He takes care of the customer. He keeps you informed and updated on the status of your vehicle repairs. More

Great Customer Service Denis was great and so helpful. He helped my Dad get exactly what he wanted and he was up front and honest with us. Jesus made the paperwork very easy Denis was great and so helpful. He helped my Dad get exactly what he wanted and he was up front and honest with us. Jesus made the paperwork very easy as well! We will be back for sure. More

Out of town warranty work Our minivan broke down 220+ miles from home. My service advisor John was great and took care of everything making the process easy and manageable. Ver Our minivan broke down 220+ miles from home. My service advisor John was great and took care of everything making the process easy and manageable. Very thankful for the loaner car to be included due to the miles we had to drive back. More

Outstanding customer service I special orderd a truck. When it got here it was obvious that I had made a mistake and orderd a short box. Insted of sticking me with the truck that I special orderd a truck. When it got here it was obvious that I had made a mistake and orderd a short box. Insted of sticking me with the truck that wasn't going to work for me thay just ordered another one with the regular bed. This dealership is abviosly more about the customer than just making a buck. More