Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities

Jeep Mother's Day Dennis and the Lithia team worked hard to get my business. Their great service earned it. Jeep owners for life! Thank you Dennis! #jeepgirl #jeeplife Dennis and the Lithia team worked hard to get my business. Their great service earned it. Jeep owners for life! Thank you Dennis! #jeepgirl #jeeplife More

Amazing People Denis was absolutely fantastic. He made the process quick and simple. “Chewie” was fantastic as well with all the paperwork. It is always so refreshin Denis was absolutely fantastic. He made the process quick and simple. “Chewie” was fantastic as well with all the paperwork. It is always so refreshing to go to a dealership and work with real people rather than get pushed around and haggled. More

2nd truck This is my second truck I have bought here. I have received excellent customer service since 2002. I would definitely buy another truck here in the fu This is my second truck I have bought here. I have received excellent customer service since 2002. I would definitely buy another truck here in the future. I highly recommend the lifetime oil change. More

Easy and professional Very fair on the trade in which helped to. Lose the deal. Professional and easy. No hard sell or trying to push financing other than what I wanted (GE Very fair on the trade in which helped to. Lose the deal. Professional and easy. No hard sell or trying to push financing other than what I wanted (GESA) Wife was very pleased with Fred and Jesus More

Do better People friendly, dealership well stocked with vehicles. Salesman pleasant but did not listen to what was requested for options. Asked for a V6, power People friendly, dealership well stocked with vehicles. Salesman pleasant but did not listen to what was requested for options. Asked for a V6, power front seats with lumbar and heat. Car delivered was 4 cylinder, right front seat no power. When challenged was told the v6 would be more money. The price I was willing to pay was discussed up front. Additionally, the car I wanted was not at the dealership, 4 days went by before delivered, no one kept us appraised of what was happening, and no one returned phone calls. And as said above, the car delivered did not have the features requested. More

Great Experience What I liked about my experience here was that they didn’t pressure me into seeing other vehicles. I came in knowing what I wanted and we focused on t What I liked about my experience here was that they didn’t pressure me into seeing other vehicles. I came in knowing what I wanted and we focused on that vehicle the entire time. From the moment I walked in, they knew which Jeep I wanted to see and immediately had it ready for the test drive. After that, they started to work on the financing and it didn’t take too long either. I was out of there with my new car a lot faster than I imagined. Very friendly staff too. They knew what they were doing and they took their time to explain everything to me. More

Excellent Management, sales staff and service department are always a pleasure to work with! I would recommend anyone looking for a new vehicle to visit Lithia Management, sales staff and service department are always a pleasure to work with! I would recommend anyone looking for a new vehicle to visit Lithia tri-cities! More

By far, our best car buying experience! We spent our Saturday searching for my husbands dream truck with our four year old in tow. After many unprofessional experiences at countless dealersh We spent our Saturday searching for my husbands dream truck with our four year old in tow. After many unprofessional experiences at countless dealerships we found Denis! It was the best customer service we’ve ever received and he did everything in his power to make sure we were taken care of. Lithia has our forever business, and we can’t thank our new friend Denis enough! Very happy customers! Thank you Denis, you’re the real MVP! More

Enjoyable Experience Brittany was awesome to deal with. She made the car buying process manageable. She was very knowledgeable and we felt like she was so helpful, patient Brittany was awesome to deal with. She made the car buying process manageable. She was very knowledgeable and we felt like she was so helpful, patient and NOT EVER PUSHY!! More

New truck Thank you Ab for bringing the truck to me and saving me some time I really appreciate that. Awesome customer service. I love my new truck Thank you Ab for bringing the truck to me and saving me some time I really appreciate that. Awesome customer service. I love my new truck More