Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities

Hands down best and quickest car purchase ever. Thanks to Frank Murillo and sales representative Catarino with all the help with our recent vehicle purchase. It was the quickest yet best experience Thanks to Frank Murillo and sales representative Catarino with all the help with our recent vehicle purchase. It was the quickest yet best experience at purchasing our new upgraded Jeep. Their team went out of their way to get us a good buy. More

Went in for service, did not honor warranty. Went in with my minivan to get a new floor cover. Sales people told my in 2017 I had a 36 thousand mile warranty. I guess not. The cover just ripp Went in with my minivan to get a new floor cover. Sales people told my in 2017 I had a 36 thousand mile warranty. I guess not. The cover just ripped in my hands when I picked it up from the floor where it snapped into the floor. Glad my transmission didn't break...watch these people, get it in writing. They tried to compare the rip to my breaks wearing out. No, not even close. Then they said "I wish our salespeople wouldn't lie to our customers". That about sums it up. More

The service department is amazing! Every time I need to go to the service department, whether for an oil change, recall or any other service, I am treated like I am their only customer. Every time I need to go to the service department, whether for an oil change, recall or any other service, I am treated like I am their only customer. Mary was my last service advisor and exceeded my expectations. I bought my truck from Fred and he made the buying experience smooth and stress free. Kudos to the entire team! More

Truck purchase We had a great experience, salesman was thorough and worked hard to get our needs met with the vehicle we wanted. It was an easy process from sales to We had a great experience, salesman was thorough and worked hard to get our needs met with the vehicle we wanted. It was an easy process from sales to loan advisor. All the employees were helpful and kind, will buy from Lithia again. More

vERY NICE AND FRIENDLY STAFF. wE WERE VERY PLEASED We would certainly recommend this dealership to anyone. We were very pleased with the sales staff. The dealership was clean and well managed and also We would certainly recommend this dealership to anyone. We were very pleased with the sales staff. The dealership was clean and well managed and also very busy which is a very good sign that these people are doing the right things. Go see for yourself. More

Great experience Ivan and the crew were very knowledgeable. Probably the best experience we have ever had when buying a new Jeep.And they delivered it right to the hou Ivan and the crew were very knowledgeable. Probably the best experience we have ever had when buying a new Jeep.And they delivered it right to the house, that is a huge plus. More

2019 Chrysler 300 Denis was awesome and incredibly helpful when buying my Chrysler 300. Totally radical car!! Lithia Rocks! Thank you for making the car buying experien Denis was awesome and incredibly helpful when buying my Chrysler 300. Totally radical car!! Lithia Rocks! Thank you for making the car buying experience amazing. More

Best service I've ever had at any dealership in the Tri citi The service and parts department were very helpful and knowledgeable. They kept me informed on the timeframe and their prices were very competitive wi The service and parts department were very helpful and knowledgeable. They kept me informed on the timeframe and their prices were very competitive with others in town. The sales department were upfront and knowledgeable about the vehicle I purchased. I'm very pleased with my purchase. Definitely will recommend to my friends and family. More

Great service and easy process Patric Click was a great salesman to help me find the truck I was looking for. His service was great and made the process easy and stress free. Highly Patric Click was a great salesman to help me find the truck I was looking for. His service was great and made the process easy and stress free. Highly recommend and would return to see him in the future! More

Very nice lady. Excellent costumer service. Always nice and speedy. Gets me right in for service. Remembers my name. Can’t say enough good things. Always happy and go Excellent costumer service. Always nice and speedy. Gets me right in for service. Remembers my name. Can’t say enough good things. Always happy and good spirited. More