Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities
Kennewick, WA
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I had a basic service/ oil change and filter done on my 2021 Ram 2500. When I got home and parked my vehicle I noticed oil on my driveway concrete. After further exam I notice oil all over the frame, shock 2021 Ram 2500. When I got home and parked my vehicle I noticed oil on my driveway concrete. After further exam I notice oil all over the frame, shock and oil pan where the oil filter was replaced. If it was obvious to me it should have been obvious to the technician that serviced my vehicle. Very disappointing and careless. More
All employees are very helpful and respectful. They get you what you need and look for YOUR best interest and not theirs. They do services in a timely manner and do a great job at doing it correct They get you what you need and look for YOUR best interest and not theirs. They do services in a timely manner and do a great job at doing it correctly and efficiently. I would recommend anyone looking for service or for a vehicle to come to Lithia. More
Received excellent service when my truck broke down while visiting from Oregon. Vanessa made sure our truck was looked at and then explained what the issue was. Would use this dealership if I lived in the ar visiting from Oregon. Vanessa made sure our truck was looked at and then explained what the issue was. Would use this dealership if I lived in the area. More
Great after sale followup. Somewhat limited selection but got fairly close to the truck I wanted. The color was not my favorite but the pricing made it work for me. Somewhat limited selection but got fairly close to the truck I wanted. The color was not my favorite but the pricing made it work for me. More
The service was the greatest ever. Took several tries to find the problem but in the end it was fixed and we’re happy with the results. Thank you so very much for service department an Took several tries to find the problem but in the end it was fixed and we’re happy with the results. Thank you so very much for service department and technician for your dedication. More