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Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities

Kennewick, WA

4.6
770 Reviews

7171 West Canal Dr

Kennewick, WA

99336

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Showing 770 reviews

June 05, 2020

Great variety of cars and trucks. One of the biggest dealers in the Tri-Cities. Jay Gonzales provided satisfactory customer service in person and by text. Test drives can be scheduled without any commit More

by RaulRH
Recommend Dealer
Yes
Employees Worked With
Brian Molina, Jay Gonzalez
Jun 10, 2020 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Muchas gracias, que tenga un día exelente! Saludos, Jonathan Post General Sales Manager

June 04, 2020

Awesome A good experience. A great salesperson (Tim Winters) who was knowledgeable and patient regarding all my questions. Love my new car! Thank you Thank yo More

by DEFORCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Rivera, Timothy Winters
Jun 09, 2020 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Jonathan Post General Sales Manager

June 03, 2020

At first not all that happy but thay stuck with it and finally got the problem fixed Don and Zack treated very good i thank you More

by marlin4fishing4
Recommend Dealer
Yes
Employees Worked With
Zack in the service department , Donald Stephens
Jun 08, 2020 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Lithia Chrysler Jeep Dodge of Tri-Cities Team

May 31, 2020

Purchased a new Ram 1500 Bighorn.Xavier was was Purchased a new Ram 1500 Bighorn. Xavier was was knowledgeable, friendly, worked with my needs and found the perfect truck in my budget. Dealership More

by eric_notter
Recommend Dealer
Yes
Employees Worked With
Xavier Villanueva
Jun 03, 2020 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Lithia Chrysler Jeep Dodge of Tri-Cities Team

May 23, 2020

Patric Click - Thank you for assistance, patience and courtesy. It is greatly appreciated and we will definitely send friends and family you way in the near future! More

by MPD
Recommend Dealer
Yes
Employees Worked With
Brian Molina, Patric Click
Jun 03, 2020 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your purchase completely painless. Best, The Lithia Chrysler Jeep Dodge of Tri-Cities Team

May 13, 2020

Great service - great people to work with. Quick and easy transaction. Purchased multiple vehicles in the last year and will definitely go back. Again - thanks More

by Kim
Recommend Dealer
Yes
Employees Worked With
Frank Murillo, Brian Molina, Patric Click
May 12, 2020

I’m very satisfied with the service provided in this dealer. I highly recommend Lithia of Tri Cities. Good quality that improves customer satisfaction. Thanks More

by tassalbert
Recommend Dealer
Yes
Employees Worked With
John Hurwitz, Edwin Perez
May 07, 2020

It’s always nice that the staff remember me when Arrive by saying Hello. Zack was professional both over the phone and in the service room. Good job everyone it’s always a pleasure. More

by Juli
Recommend Dealer
Yes
Employees Worked With
Zack , John Hurwitz, Alana Ritchie, Donald Stephens, Edwin Perez
May 06, 2020

The whole experience was great! Every contact with the staff was professional . Patric was especially awesome and took care of every thing!!! Would highly recommend them!!!! More

by greek77
Recommend Dealer
Yes
Employees Worked With
Jesus Rivera, Patric Click
April 17, 2020

I received great service, Edwin did and exceptional job taking my information and communicating everything. Explain to me what my vehicle needed as well as updated it on carfax. More

by ORTIZESTEBAN99
Recommend Dealer
Yes
Employees Worked With
Edwin Perez
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