Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities

Very pleased with sales group and staff, very profesional and courteous staff. We were very pleased with our purchase experience, would definitely buy from Lithia again. and courteous staff. We were very pleased with our purchase experience, would definitely buy from Lithia again. More

Good: Ability to schedule services online, text and email reminders from dealership for scheduled maintenance, work is well done. Bad: oil changes and basic maintenance can take a bit longer than expected, reminders from dealership for scheduled maintenance, work is well done. Bad: oil changes and basic maintenance can take a bit longer than expected, delays aren't always communicated promptly. Bottom line, don't wait around for your car. More

Alana in the service department is what makes me keep buying Dodge! She’s awesome and always so sweet! Every issue I’ve ever had she helps get addressed! Thanks Alana!! buying Dodge! She’s awesome and always so sweet! Every issue I’ve ever had she helps get addressed! Thanks Alana!! More

Very professional and answered all questions with efficiency. Also helped out with finding the right bank for me to finance thru. Would recommend to anyone. efficiency. Also helped out with finding the right bank for me to finance thru. Would recommend to anyone. More

No pressure to purchase vehicles by car salesman. Parts department is very knowledgeable and helpful. Service department is fast and helpful. Great all around service. department is very knowledgeable and helpful. Service department is fast and helpful. Great all around service. More

Best dealership around!!! John is the greatest!!!! I always get the best treatment when I walk into Lithia of Tri-Cities! John is by far the best! Everybody that I speak to there treats people with r I always get the best treatment when I walk into Lithia of Tri-Cities! John is by far the best! Everybody that I speak to there treats people with respect. With the issues we have had with our car they always take care of us! I recommend this dealership as they do take care of their customers! I always appreciate that they want to know how the family is doing and that they know our names and care about us as people, not just another number walking in the door. These people are the BEST!!!! More

excelente servicio y atencion te explican todo bien y sobretodo te tienen pasiencia con lo financiero y tienen limpieza en las instalaciones y si regreso por otro auto y recomiendo ampliamente lithia tri sobretodo te tienen pasiencia con lo financiero y tienen limpieza en las instalaciones y si regreso por otro auto y recomiendo ampliamente lithia tri-cities More

Car shopping is typically stressful but Lithia made it easy and enjoyable. I will recommend them to friends and family, and make all my future purchases there. easy and enjoyable. I will recommend them to friends and family, and make all my future purchases there. More

Had a great experience. The staff was really helpful, and upfront. They did a great job finding the exact truck that I was looking for. upfront. They did a great job finding the exact truck that I was looking for. More

Jay is a very detailed oriented sales representative. He went through all the information I needed to be a well informed customer. All the information he gave were correct. The info helped me make a good de went through all the information I needed to be a well informed customer. All the information he gave were correct. The info helped me make a good decision on what type of vehicle to buy. He’s very knowledgeable. He’s the best I have seen & I’m grateful for services More