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Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities

Kennewick, WA

Overview
Reviews
Vehicles
4.7
844 Reviews
Call Dealership (509) 231-7066

7171 West Canal Dr

Kennewick, WA

99336

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Showing 844 reviews

October 05, 2025

Pleasant and enjoyable waiting for my vehicle to have its oil change thank you for the experience. More

by chadis69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Perez
Report | Print
September 28, 2025

Service/repairs completed when they said it would be done. Service adviser very easy to work with and listens about problem. More

by B-mccollum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal
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Sep 29, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Thank you for the 5-star review! We're happy to hear that our team completed the service on time and was attentive to your concerns. Thank you for choosing Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities!

September 26, 2025

Amazing service thank you all, maintenance team, and customer service team as well. Keep up the good work 👏 More

by steefv21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alana Ritchie, Donald Stephens, Edwin Perez
Report | Print
Sep 26, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Thank you for the review! We’re happy you made it to Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities, and we hope you’ll come again!

September 25, 2025

Service department has improved immensely since we bought our first Ram there in 2020. A+ for the management team and the associates at Lithia of Tri-Cities. Super friendly atmosphere and very knowledgeable More

by Wcheville
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Perez
Report | Print
Sep 26, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Thank you for your continued support and kind words! It's awesome to hear that our service team has made such a positive impression. We truly appreciate your business here at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities!

September 24, 2025

My wife and I received excellent service and attention from Charlie and Sebastian. It was a pleasure buying our Grand Cherokee from Lithia. More

by Roby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie and Sebastian
Report | Print
Sep 25, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Roby, thank you for your wonderful review! It's great to know Charlie and Sebastian provided such excellent service. Congratulations on your new Grand Cherokee, we hope to welcome you and your wife back to Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities again in the future!

September 18, 2025

Always clean and friendly. Plenty of information about any recommended maintenance. Easy in and out. They are always ready. More

by Dick.bryant.jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alana Ritchie, Donald Stephens, Edwin Perez
Report | Print
Sep 26, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Hi Dick! Thank you for choosing Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities and for sharing your experience with our team. It is always great to see you here and we are happy you experience no less than our friendly staff, clean areas, and thorough knowledge. Until next time, safe travels!

September 16, 2025

Michael is very responsive. Answered all my questions quickly. Lithia is lucky to employ someone who cares about customer service. More

by nick_porter83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alana Ritchie, Donald Stephens, Edwin Perez
Report | Print
Sep 17, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Nick, thank you for sharing your experience with Michael! We will pass along your feedback to him. See you again at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities!

September 12, 2025

Lithia in TriCities was amazing, Robert was great to work with. I would without a doubt buy from them again. More

by Pvs411
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert
Report | Print
Sep 12, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Thank you so much for your kind words and for sharing your five-star review of Robert! We are thrilled to hear that you had such a positive experience at Lithia Chrysler Dodge Jeep Ram FIAT of Tri-Cities, and we look forward to working with you again in the future. Safe travels!

September 12, 2025

Thank you for taking care of my vehicles throughout the years. Four Dodges in my history of vehicles. More

by Stephseamonkey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Stephens, Edwin Perez
Report | Print
Sep 12, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Thank you for your repeat business and kind words for Lithia Chrysler Dodge Jeep Ram FIAT of Tri-Cities! We look forward to serving you and your Dodges for many more years to come!

September 09, 2025

Easy to schedule service; drop-off oil change is completed quickly. Easy to communicate with. More

by TracyD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Perez
Report | Print
Sep 09, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Hi Tracy, thank you for the positive review! We are so happy that your service was easy to schedule and that our team could get you back on the road quick and easy. Until next time, safe travels!

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