Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities

Communication on my concerns was excellent and they stood behind their work and made things right on previous work performed. Excellent Service behind their work and made things right on previous work performed. Excellent Service More

Overall, I highly recommend this service department to anyone looking for reliable and efficient support. anyone looking for reliable and efficient support. More

Rob kept me updated throughout service on expected wait times and delays. Unfortunately they were shorthanded on techs but customer service was excellent. times and delays. Unfortunately they were shorthanded on techs but customer service was excellent. More

Service department needs to have more communication with client and update if work will not be done on time client and update if work will not be done on time More

The service writer was very helpful and the work was done on time. Very happy on time. Very happy More

they are very friendly,and do good work. the olny thing it is hard to get thrue the automated phone system. I am old school and dislike, trying to talk to a computer,it never seems to get t the olny thing it is hard to get thrue the automated phone system. I am old school and dislike, trying to talk to a computer,it never seems to get things right, I much prefer to talk to a real person. More

I was qouted a different price for the rear axle fluid change on my 2018 Dodge 3500. I was told 188 and change after taxes. When I hot to the shop it 80 dollars higher due to being qouted for a 1500 not a change on my 2018 Dodge 3500. I was told 188 and change after taxes. When I hot to the shop it 80 dollars higher due to being qouted for a 1500 not a 3500. iI was told I was sent an email but I did not see it. I may or may not have changed the rear axle fluid myself if I had known the correct price. The service writers need to be sure what vehicle they are looking at before sending a quote out to a customer. More

Oscar is a very friendly and efficient advisor! Always goes above and beyond! Great Job! Always goes above and beyond! Great Job! More

Good technical service, as well as friendly and prompt service from my assigned service rep. service from my assigned service rep. More

The best car service experience involved taking my vehicle in for routine maintenance. I appreciated the prompt updates provided throughout the day. The car was ready exactly when promised. The entire vehicle in for routine maintenance. I appreciated the prompt updates provided throughout the day. The car was ready exactly when promised. The entire process was efficient, transparent, and left me feeling confident in the quality of their service. More