Lithia Chrysler Jeep Dodge FIAT of Roseburg

New look. I love the new service center. Employees are friendly and helpful. I am not crazy about not having an appointment for oil changes. We have lifetime oi I love the new service center. Employees are friendly and helpful. I am not crazy about not having an appointment for oil changes. We have lifetime oil changes. More

Awesome Customer Service! John met us as soon as we were walking up to look at the cars. He was friendly and extremely knowledgeable. He didn't miss a beat and had us test driv John met us as soon as we were walking up to look at the cars. He was friendly and extremely knowledgeable. He didn't miss a beat and had us test driving the Jeep we would purchase within the first 15 minutes, maybe 10 of us talking with him. My husband and I had been researching the Jeep Grande Cherokee for awhile before we ever came in and John made the whole process move very smoothly. Both John and Larry, in finance, worked with us and got us a great deal with great financing. I had to bring our Jeep back in a few days after we bought it for protective coatings to be applied and Andrew helped us with that process. There was also someone who drove us where we wanted to go since the coating process would take several hours. Both Andrew and the nice man that drove us were extremely professional and courteous. I would highly recommend this dealership to anyone looking to buy a new or used vehicle! Awesome customer service! More

Great sales and service! Sales, best bet: Shawn Penny! Service...GREAT! We purchased the lifetime oil change and the communication from your service personnel is excellent! Ev Sales, best bet: Shawn Penny! Service...GREAT! We purchased the lifetime oil change and the communication from your service personnel is excellent! Everything done to my vehicle is reviewed in detail and, given the great deal on the vehicle and great service, color me HAPPY! More

Summary of my experience with Michael Tracy. Quality service in a timely manner. The service manager was very eager to please and answered all my questions, and the one question he didn't know of Quality service in a timely manner. The service manager was very eager to please and answered all my questions, and the one question he didn't know off the top of his head' he quickly found out for me. More

great service. Shaun and Larry did everything the could to make my deal happen in my budget. I am so happy!! I was going to look not buy. Shaun showed me what me ca Shaun and Larry did everything the could to make my deal happen in my budget. I am so happy!! I was going to look not buy. Shaun showed me what me car was worth and it quickly changed my mind. Thrilled with sales and finance! More

Would likely buy there again. Bought a truck we really like. Just paid a little more than we felt we should have. However, working with the Lithia people was pretty easy and pleasa Bought a truck we really like. Just paid a little more than we felt we should have. However, working with the Lithia people was pretty easy and pleasant! More

Oil change Great service. Friendly and helpful staff. Wait for the oil change was a little too long but I was a walk in and must of came in right when there w Great service. Friendly and helpful staff. Wait for the oil change was a little too long but I was a walk in and must of came in right when there was appointments planned. More

Used car sales Shawn did a great job. I highly recommend him. No pressure . Larry Wheeler took care of all the DMV paper work. All in all we found your dealership t Shawn did a great job. I highly recommend him. No pressure . Larry Wheeler took care of all the DMV paper work. All in all we found your dealership to be a very pleasant experience More

New truck sales Great job all around. Kim Swinford and Larry Wheeler were great to work with. Purchase was easiest we’ve had in years. As said, great job. Great job all around. Kim Swinford and Larry Wheeler were great to work with. Purchase was easiest we’ve had in years. As said, great job. More

Very Satisfied Your salesman, Shawn Penny, was so very helpful with all questions. We had some guidelines of what we were looking for and he tried very hard to help Your salesman, Shawn Penny, was so very helpful with all questions. We had some guidelines of what we were looking for and he tried very hard to help us meet those things. Once we had made a decision, he stepped us through the process very clearly and then answered any questions we had about the rig. H e had come recommended by John and Cora Keller. Thank you for a great deal.... More