Lithia Chrysler Jeep Dodge FIAT of Roseburg

Superior customer service Comfort level with Charlene. Knowledge of vehicle. Listened to what we had to say. She called us back to discuss purchase. Not pushy. Stellar sales Comfort level with Charlene. Knowledge of vehicle. Listened to what we had to say. She called us back to discuss purchase. Not pushy. Stellar sales s person. More

Great Detail On an annual basis I take my Ram in for the super detail job and this time it was the best of many. Service desk personnel were very good. Rick who On an annual basis I take my Ram in for the super detail job and this time it was the best of many. Service desk personnel were very good. Rick who drove me to and from my residence is a highly intelligent, dedicated employee. He should be trained for higher level ositions. More

service I don't like writing a review because if it is negative I'm not sure how the dealer will treat me next time I come in. This last trip in was the firs I don't like writing a review because if it is negative I'm not sure how the dealer will treat me next time I come in. This last trip in was the first time that I felt that they were not doing me a favor just to talk to me. The new service writer, Kevin, listened to me and made me feel welcome. He communicated my concerns to the mechanic and I feel the work was done well. More

Wonderful Charlene was fantastic I love my new Dodge Ram Everyone was great, and easy to work with. And this should make for the 25 word minimum Charlene was fantastic I love my new Dodge Ram Everyone was great, and easy to work with. And this should make for the 25 word minimum More

very good I found the service department very fast, friendly, an accommodating. I will look forward to the next time I have the oil changed. or to any other ser I found the service department very fast, friendly, an accommodating. I will look forward to the next time I have the oil changed. or to any other service orientated I may need done. More

Excellent Service The service on my 2500 Ram diesel was fast and complete. I am satisfied with their work a trust their judgement during inspection and service. The service on my 2500 Ram diesel was fast and complete. I am satisfied with their work a trust their judgement during inspection and service. More

Great overall service from Lithia Roseburg CJD staff I am a retired 58 year old automotive, motorcycle and aircraft enthusiast / mechanic with a background in racing. I have been dealing with Lithia Rose I am a retired 58 year old automotive, motorcycle and aircraft enthusiast / mechanic with a background in racing. I have been dealing with Lithia Roseburg CJD for several years now. I have Always been treated in a friendly helpful manner by ALL their employees. My purchases include a Challenger RT 6 speed, a RAM 3500 diesel and a 1500 series hemi 8 speed. I am retired but if I ever chose to work for an auto dealer, these are the kind of people I would like to work with. Shawn and Kirby have always treated me great and go the extra distance to follow up on any issues/details that might arise. Jerrod in the parts department is super helpful. Tim did a great job detailing my new Ram 1500 truck last week. Andy in the service department is knowledgeable and easy to work with. Conclusion: Lithia Roseburg CJD is First Class and has earned my highest recommendation. More

They don't listen. Made a jerryrigged fix instead of replacing part and broke the panel clips of back hatch door. Not first time shoddy work. replacing part and broke the panel clips of back hatch door. Not first time shoddy work. More

I have lived in the Roseburg area for the past eight years. I have purchased thirty new and used autos and trucks during that time from Roseburg Lithia CJD. The staff, from Kirby the manager down to t years. I have purchased thirty new and used autos and trucks during that time from Roseburg Lithia CJD. The staff, from Kirby the manager down to the car washers have always taken good care of me, my wife, and Pete, our German Shepard Dog like we were special! Kirby, Shawn and Darren have always given me a good deal and have been very fair in pricing my trade-in and discounting the new vehicle. Phil and the service department staff have been very helpful in making our car buying experience a good one. Larry always tries to find the best interest rate and is very courteous and professional making a complicated transaction go smoothly. This is the very BEST auto dealership I have done business with in the past fifty years...Chrysler and Lithia should be proud!! More