Lithia Chrysler Jeep Dodge FIAT of Roseburg

Before you buy a car or truck here, try getting a hold of their service dept. I have been trying for a week and they haven't once answered their phone. Or returned a message. I would give them zero stars if their service dept. I have been trying for a week and they haven't once answered their phone. Or returned a message. I would give them zero stars if i could. More

This is the worst customer service I have ever received. Constant lies and misinformation and eventually just refused to talk to us at all the entire time they had our car in for a recall that THEY schedule Constant lies and misinformation and eventually just refused to talk to us at all the entire time they had our car in for a recall that THEY scheduled. I had to call a different dealer and had my car brought there just to get it running again. DO NOT GO HERE! More

Great staff and service. I got a fair trade for my car and love the Ram 3500 that I purchased. I got a fair trade for my car and love the Ram 3500 that I purchased. More

If you want to be lied to, jerked around and experience the worst customer service ever then this is the place for you! the worst customer service ever then this is the place for you! More

What a horrible place for customer service and repairs. “Misdiagnosed” our vehicle, aka- ran out the warranty. Either refusal to fix, or ignorance in their service department. Neither is acceptable. Now pa “Misdiagnosed” our vehicle, aka- ran out the warranty. Either refusal to fix, or ignorance in their service department. Neither is acceptable. Now paying for a non-running vehicle. GM won’t return calls, emails, is never “in” the office. Shame on them. Someone who knew nothing about vehicles could have told them clutch and transmission were bad. Yet they put bandaids on until the warranty ran out, then they suddenly “found” the problem. More

Great dealership to purchase a vehicle from. Fair price, great service and professional employees. Was a great buying experience. Fair price, great service and professional employees. Was a great buying experience. More

Shawn penny was very helpful with my trade ins. Got us out pretty quick as well. Got us out pretty quick as well. More

Purchase of a 2022 jeep gladiator was fast and easy. Received a great trade in value on my truck to make Purchase. Received a great trade in value on my truck to make Purchase. More

Can't say thanks enough to Jennie at the service desk for fitting me in for an emergency repair to my truck while I was traveling through Oregon. It saved my trip. Super nice folks and excellent service. fitting me in for an emergency repair to my truck while I was traveling through Oregon. It saved my trip. Super nice folks and excellent service. More

We appreciated the positive attitude and personality of our sales associate John Pepler as well as the experience with the Lithia loan manager. After the upbeat financing experience we left the car renta our sales associate John Pepler as well as the experience with the Lithia loan manager. After the upbeat financing experience we left the car rental behind, drove away happy and with a choice vehicle. More