Lithia Chrysler Dodge Jeep Ram of Great Falls - Service Center

The service department provided me with excellent service and support. Devan and his team got me in early and resolved my problem quickly. I will be back for my future service needs because I can rely on thi and support. Devan and his team got me in early and resolved my problem quickly. I will be back for my future service needs because I can rely on this team. More

Great customer service and everyone in the service department has been great. We have had most interaction with Devon and would give him A+. Thank you for the great experience. department has been great. We have had most interaction with Devon and would give him A+. Thank you for the great experience. More

The service was and fast, however, the main reason for the visit was to have the floor mat recall taken care of. This was not done and waiting for call to get done. the visit was to have the floor mat recall taken care of. This was not done and waiting for call to get done. More

Really good service. Very good service. Very professional. Service took a little longer than normal but a lug nut sheared off and they replaced it at no charge. professional. Service took a little longer than normal but a lug nut sheared off and they replaced it at no charge. More

Bobby always does a great job taking care of my truck! He is very friendly and always honest about what needs done to my truck! is very friendly and always honest about what needs done to my truck! More

We like Lithia we have both of our vehicles service there bought both of them there great service thanks for what you do for community bought both of them there great service thanks for what you do for community More

Devin from service he is the best. He answered questions i had concerns on with my Challenger. Thank you for the help! I am so thankful for his help. i had concerns on with my Challenger. Thank you for the help! I am so thankful for his help. More

Visited lithia today with a mindset of not expecting to have an offer on a trade in (Been to a few dealership in town and have not had any) But today, I was given one and even though i didn’t go through wi have an offer on a trade in (Been to a few dealership in town and have not had any) But today, I was given one and even though i didn’t go through with it I still want to give a huge shout out to Austin L. for making it happen! I was expecting the same answer that I have gotten from the previous places I’ve go to, which basically a no. But Austin did his magic with patience and understanding towards my situation! Now I know what I have to do next time I go back to him for the trade! Which is just what I needed to completely understand the situation I am in! Thanks again Austin! We’ll see you soon! More

My first time to service my 2016 jeep at this shop. A My first time to service my 2016 jeep at this shop. A simple oil change cost me three hours and after the job was done had oil leaking from my jeep w My first time to service my 2016 jeep at this shop. A simple oil change cost me three hours and after the job was done had oil leaking from my jeep water squirted all over engine compartment engine oil all over my engine. What the heck, $60 after like no big deal to them, They already got their money. That’s all that matters to this repair shop or service shop. Money money money that’s all there after.This will be the first and last time this shop Lithia of Great Falls will touch this jeep of mine. Taking it elsewhere for its next service. Pretty sad. Watch out get your vehicle service elsewhere , Especially for a simple oil change $60 after and I’m still at home cleaning out my engine compartment with all that oil. Good luck to you folks who still want to take your vehicle to this dealership for service. Again this is Lithia of Great Falls 10th Ave., South. Stay away, word to the wise. Take care folks you’ve been warned. More

Poor customer service Take your business elsewhere. Bought a lemon from these guys. Their service department couldn’t fix the problem and then they made it very clear that Take your business elsewhere. Bought a lemon from these guys. Their service department couldn’t fix the problem and then they made it very clear that we weren’t their problem anymore. Said that corporate was our only option. Made no effort to help us out after that. The overall message is “we already have your money so leave us alone”. More