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Lithia Chrysler Dodge Jeep Ram of Great Falls - Service Center

Great Falls, MT

4.8
111 Reviews
Call Service Center (406) 205-3430

111 Reviews of Lithia Chrysler Dodge Jeep Ram of Great Falls - Service Center

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March 10, 2023

Awesome customer service! I bought my Grand Cherokee here in 2016. I’m a returning customer because the team takes such great care of me and my Jeep, have earned my trust. T More

by Lu
Recommend Dealer
Yes
Employees Worked With
Jordan Petrini & Devin Antonovich
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Mar 12, 2023 -

Lithia Chrysler Dodge Jeep Ram of Great Falls responded

Our Service Team is glad to assist you with the needs of your Jeep Grand Cherokee, Lu. We value your amazing feedback here at Lithia Chrysler Jeep Dodge of Great Falls and are glad to have your trust. Don't hesitate to let us know when you need assistance again.

March 01, 2023

Doesn’t follow directions well. Oil not cleaned after removing filterOil drips on driveway & garage More

by Dean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know any names, Austin Luckenbill
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Mar 02, 2023 -

Lithia Chrysler Dodge Jeep Ram of Great Falls responded

Dean, Thank you for your review. In order to address your feedback about your recent service experience, I would like to speak with you directly. Please reach out to me directly if you would like to discuss this further. Best regards, Brian Belderrain General Manager Bbelderrain@lithia.com

January 04, 2023

We've found our "go to" repair shop. The staff is friendly and courtious, and the wait time was minimal. They contacted us to authorize work to be done, and when our vehicle was ready t More

by mdm111461
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna
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Jan 05, 2023 -

Lithia Chrysler Dodge Jeep Ram of Great Falls responded

We are ecstatic to learn from your five-star review that we have gained your trust as a loyal customer here at Lithia Chrysler Jeep Dodge of Great Falls. It is a pleasure for us to learn that our Service Team has provided you with excellent care. Please feel free to reach out to us for any auto-related assistance.

September 26, 2022

great experience with the service department as usual. I wouldn't bring my Jeeps anywhere else. Always friendly and fair. More

by apache4x
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Miller
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July 15, 2022

Excellent customer service. Loved working with all the staff. Highly recommend, we will be back. More

by gsigle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad
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June 28, 2022

Managed to fit my truck in for service even though they were completely booked. Traveling from out of state, they really went out of their way to help me out! More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gaylene Clarke
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June 24, 2022

Gaylene is the absolute best! Got my vehicle in at the last minute, before I leave the state for work. Thank you! More

by Lex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gaylene
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May 02, 2022

Great customer service, always get my vehicles in right away and great communication. Wouldn't bring my Jeeps anywhere else. More

by apache4x
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brody Walker
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April 26, 2022

Always friendly great service explain all cost before hand professional & courteous never had a bad experience here ever. More

by K.Waid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brody Walker, Dennis Black
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April 05, 2022

Prompt service and friendly. The only question I have is why does the workers have a tool in one hand and a cell phone in the other? More

by Mike
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Craig Sherbondy
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