Back

Lithia Chrysler Dodge Jeep Ram of Great Falls - Service Center

Great Falls, MT

4.8
111 Reviews

111 Reviews of Lithia Chrysler Dodge Jeep Ram of Great Falls - Service Center

Sort by
March 07, 2024

I just had my car serviced at this dealership, and had excellent service. They were fast and very thorough. More

by annamt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Apr 13, 2024 -

Lithia Chrysler Dodge Jeep Ram of Great Falls responded

It's great to know that our team at Lithia Chrysler Jeep Dodge of Great Falls could provide fast and thorough service for your car. Your satisfaction matters to us, thank you.

January 30, 2024

Absolute always best customer experience! The mechanics in the shop and the service advisors are 100% top-notch. They know their customers, they have mechanical knowledge up at the service de More

by Jeff Thill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Belderrain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The whole service dept
Apr 13, 2024 -

Lithia Chrysler Dodge Jeep Ram of Great Falls responded

We appreciate your faith in our service department at Lithia Chrysler Jeep Dodge of Great Falls. It's heartwarming to hear how highly you regard our mechanics and service advisors. Customers like you inspire us to keep striving for excellence.

January 24, 2024

The service is so different from other dealerships. They call you back, they keep you updated as to the status of the repair, AND offer a courtesy pick up and delivery!! More

by Janell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
Apr 13, 2024 -

Lithia Chrysler Dodge Jeep Ram of Great Falls responded

We appreciate your kind words about Lithia Chrysler Jeep Dodge of Great Falls. It's great to hear that our call backs, updates on repairs, and courtesy pickup/delivery service proved helpful. Thanks for sharing!

January 20, 2024

Devan and his service department team took excellent care of me! I can be a tough customer, but they did a great job! More

by Jminiear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devan
Apr 13, 2024 -

Lithia Chrysler Dodge Jeep Ram of Great Falls responded

We appreciate your acknowledgement of the hard work that Devan and his team in the service department at Lithia Chrysler Jeep Dodge of Great Falls put in to ensure customer satisfaction. We'll continue to maintain our standards. Keeping you happy is important to us.

January 12, 2024

We had two vehicles serviced yesterday at Lithia motors in great falls. Our experience was exceptional. We had a Ford Flex serviced that we had purchased elsewhere and they were able to work us into a busy More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department. Worked with all three folks at the desk and they are all exceptional
Apr 13, 2024 -

Lithia Chrysler Dodge Jeep Ram of Great Falls responded

We appreciate the positive feedback about your Ford Flex and Charger Redeye service with us. It gladdens us that you found our team at Lithia Chrysler Jeep Dodge of Great Falls professional and caring. Your recommendation means a lot to our dealership.

December 28, 2023

Had an appt for an oil change and flat repair (slow leak). The whole crew was very kind and professional. Highly recommend More

by Jarniej
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David, Gaylene, Dennis, Tyler
Dec 28, 2023 -

Lithia Chrysler Dodge Jeep Ram of Great Falls responded

Thank you for your positive feedback about Lithia Chrysler Jeep Dodge of Great Falls' oil change and flat repair services. It's always encouraging to hear that our crew is kind and professional. We appreciate your high recommendation.

December 14, 2023

Thank you to service for taking such good care of us. We REALLY appreciate Devon for the personal service he always gives us. Service advisors are always friendly when we come in. Thank you, Kimmie Roc More

by kimmierock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon in Service
Dec 14, 2023 -

Lithia Chrysler Dodge Jeep Ram of Great Falls responded

We value your kind words about our service advisors and personal assistance at Lithia Chrysler Jeep Dodge of Great Falls. Appreciating Devon as you do is great to hear. Thank you for your trust.

November 18, 2023

Great customer service! Whenever I come in for a scheduled service or repair the team works diligently to ensure my Jeep is road ready. Thank you! More

by Lu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb, Service Dept
Nov 19, 2023 -

Lithia Chrysler Dodge Jeep Ram of Great Falls responded

We appreciate your positive feedback about our diligent customer service team and their work on your Jeep. Feel free to visit Lithia Chrysler Jeep Dodge of Great Falls for any future needs.

November 16, 2023

Haven't been happy about the wait time to get an oil change. The lifetime oil change has progressed into aweek or more wait for an appointment. You can't get it changed if you are more than 200 miles le More

by Ga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xxxx
Dec 05, 2023 -

Lithia Chrysler Dodge Jeep Ram of Great Falls responded

Hello! We appreciate you sharing your feedback with us and we value your business here at Lithia Chrysler Jeep Dodge of Great Falls. If you would like to discuss your experience regarding the wait time for service, please do not hesitate to reach out to us.

November 09, 2023

I have always gotten prompt appointments even when I needed to reschedule. Jordan is very courteous and helpful at the service desk as are the others. Service work has been good. More

by cketcham69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Petrini
Nov 09, 2023 -

Lithia Chrysler Dodge Jeep Ram of Great Falls responded

It's pleasing to hear you've found our scheduling flexible at Lithia Chrysler Jeep Dodge of Great Falls. We appreciate your kind words about Jordan and our service desk team. Thankful for voicing out on the quality of our service work as well.

2
...