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Lithia Chrysler Dodge Jeep Ram of Great Falls - Service Center

Great Falls, MT

4.8
111 Reviews

111 Reviews of Lithia Chrysler Dodge Jeep Ram of Great Falls - Service Center

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May 01, 2024

The service department have treated me very well! They try to do the best for their customers. They answer all my questions so even I under what’s going on with my vehicle. More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin
May 02, 2024 -

Lithia Chrysler Dodge Jeep Ram of Great Falls responded

We appreciate hearing about your positive experience with our service department at Lithia Chrysler Jeep Dodge of Great Falls. We're always here to provide clear information about the status of your vehicle. Thanks for taking the time to share.

April 24, 2024

You showed Lora Huestis how to kill the painful horn that was awfull. Thank you! More

by Lora Huestis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dep’t.
May 02, 2024 -

Lithia Chrysler Dodge Jeep Ram of Great Falls responded

We appreciate your 5-star rating and recognition of our team's assistance with Lora Huestis' issue. Lithia Chrysler Jeep Dodge of Great Falls values your feedback.

March 28, 2024

They provide great service and are very friendly. I have taken my car there for oil changes 3 times and am never disappointed. I plan on scheduling more service needs More

by LaurieG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service employees
May 02, 2024 -

Lithia Chrysler Dodge Jeep Ram of Great Falls responded

At Lithia Chrysler Jeep Dodge of Great Falls, we appreciate you choosing us for your car’s oil change needs. Good to hear that our service meets your expectations each time. Your satisfaction is paramount to us.

March 28, 2024

Thank you Gaylene for your great service helping us. You take great care of our vehicles and us. You are the best. More

by orgshelby16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaylene Clark Service Advisor
May 01, 2024 -

Lithia Chrysler Dodge Jeep Ram of Great Falls responded

We value your kind words about our team at Lithia Chrysler Jeep Dodge of Great Falls. We appreciate the trust you place in us to take care of your vehicles. Here's to continued excellent service!

March 26, 2024

Quick in and out for an oil change. Nice friendly service and accurate appointment and wait time. More

by Bg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mahala
May 01, 2024 -

Lithia Chrysler Dodge Jeep Ram of Great Falls responded

We appreciate you using Lithia Chrysler Jeep Dodge of Great Falls for your oil change needs. Our team is dedicated to providing timely, accurate service. Thank you for the five-star review!

March 26, 2024

Exellent costumer Service! From sales department to service department. Big shout-out to Devin and Shawn. More

by paulotero3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin, Shawn
Apr 30, 2024 -

Lithia Chrysler Dodge Jeep Ram of Great Falls responded

We appreciate your feedback about the service at Lithia Chrysler Jeep Dodge of Great Falls. We're glad our team, including those in sales and service, met your expectations.

March 25, 2024

I had a 9:00 am appointment which I had made several weeks before, had the vehicle to the shop at 8:30 am. I am from out of town and had several things to do while my vehicle was supposed to be getting More

by CJ
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shawn Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Lithia Chrysler Dodge Jeep Ram of Great Falls responded

Hello CJ, Customer satisfaction is important to us here at Lithia Chrysler Jeep Dodge of Great Falls and I would appreciate the chance to speak with you about the level of customer care you received during your recent visit to our Service Department for an oil change and to diagnose the smell you are experiencing with your vehicle. Please send me your preferred contact information at your convenience so we can discuss this further. Thank you, Brian Belderrain General Manager Bbelderrain@lithia.com

March 23, 2024

Thank you for your great knowledge and care every single time we need anything from a service & oil change to question about our vehicle. More

by kmdmarykay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaylee in service and Shawn Larson in sales.
May 01, 2024 -

Lithia Chrysler Dodge Jeep Ram of Great Falls responded

We appreciate your positive feedback about Lithia Chrysler Jeep Dodge of Great Falls. Our team's focus is to keep your vehicle running efficiently with regular services and answering any queries you may have. Thanks for choosing us!

March 22, 2024

The best service and sales. Thank you Lithia Dodge in Great Falls, Mt service is Awesome. They are truly the best. More

by orgshelby16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaylene Clark
Apr 30, 2024 -

Lithia Chrysler Dodge Jeep Ram of Great Falls responded

We're pleased at Lithia Chrysler Jeep Dodge of Great Falls to know you found our service and sales satisfying. We strive to be the best for customers like you, thanks for supporting us!

March 13, 2024

Amazing service department! ! Amazing parts and sales department! I will continue to go to them!!! More

by Jodicozby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
May 01, 2024 -

Lithia Chrysler Dodge Jeep Ram of Great Falls responded

We appreciate your high praise of Lithia Chrysler Jeep Dodge of Great Falls' service, parts, and sales departments. Your continued patronage is valued.

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