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Lithia Chrysler Dodge Jeep Ram of Great Falls

Great Falls, MT

4.7
437 Reviews
Lithia Chrysler Jeep Dodge of Great Falls is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep Dodge of Great Falls, located in Montana's "Electric City" became a part of the Lithia Motors family of dealerships in September 2004 after being acquired from Pierce's Dodge City. Lithia Chrysler Jeep Dodge of Great Falls, near the surrounding areas of Great Falls, Cascade, Monarch, Dutton, Belt and Ulm Montana, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, Wrangler, Avenger, Caliber, Grand Caravan, Challenger, Charger, Nitro, Journey, RAM 1500, Ram 2500, and Ram 3500.
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4025 10th Ave S

Great Falls, MT

59405

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Showing 437 reviews

May 19, 2023

It was amazing how quickly they diagnosed and repaired my vehicle. I dropped it off and drove home (120 miles). Ten minutes later, I got a call telling me the vehicle was ready for pickup. Amazing! More

by rontucker38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
May 20, 2023 -

Lithia Chrysler Dodge Jeep Ram of Great Falls responded

Hello, and thank you so much for taking the time to share your wonderful review regarding your visit here at Lithia Chrysler Jeep Dodge of Great Falls. We're glad to read that your vehicle was diagnosed and repaired in a timely and efficient manner. We are always happy to help.

May 09, 2023

I worked with Josh and he was a great guy and easy to deal with. He was super helpful and knowledgeable. When it came time to get the truck he showed me all the features in it and what they do. Josh was More

by bradenhatfield44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Palmanteer
May 19, 2023 -

Lithia Chrysler Dodge Jeep Ram of Great Falls responded

Hi Braden, thank you so much for your kind feedback. It is wonderful to know that you had a great, knowledgeable experience with our Sales Team and we congratulate you on your purchase. We welcome you back to Lithia Chrysler Jeep Dodge of Great Falls anytime.

May 04, 2023

Service department was super fast and friendly. They gave great updates on my vehicle and got me up and going before I knew it! I appreciate them making a sometimes stressful process easier! More

by Craig
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Belderrain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamichael Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2023 -

Lithia Chrysler Dodge Jeep Ram of Great Falls responded

Thank you for this 5-star review, Craig. We are delighted our Service Team was not only fast and friendly, but they also provided you with great updates and made a stressful process easier. Thank you for trusting Lithia Chrysler Jeep Dodge of Great Falls with your vehicle. Please let us know if there is anything further we can help you with.

April 15, 2023

Matt helped me to find a vehicle that would work with my budget and my goals. Matt made sure I was taken care of. Very pleasant experience. More

by Anonymous
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Gratzl
April 09, 2023

Jeremy went out of his way to get me into a vehicle after the ford sold I would highly recommend them More

by Yroy723
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Cosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2023 -

Lithia Chrysler Dodge Jeep Ram of Great Falls responded

We are glad you enjoyed a great experience working with our Sales Team at Lithia Chrysler Jeep Dodge of Great Falls. Thank you for your positive review, recommendation, and for trusting us with your purchasing needs. We are here if you need any further assistance.

March 25, 2023

The staff here is great ! Fun , professional and do a great job! The service department Devin, Jordan ,Gayle an Bri are awesome 5 stars an great to work with! All the mechanic More

by Norma Jean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamichael Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin 5 stars Jordan, Gayle , Bri and David in parts 5 stars! All the mechanics An lube 5 stars
March 23, 2023

I walked up to the door and was meet bye Ezra, told him what I was looking for and my situation. Ezra and the rest of the Lithia team made everything happen that afternoon. I would not tell anyone to go an More

by taganlafountain
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ezra Schiling
Mar 24, 2023 -

Lithia Chrysler Dodge Jeep Ram of Great Falls responded

Thank you for the glowing review, Taganlafountain. We're thrilled to learn that you had a great experience with our team here at Lithia Chrysler Jeep Dodge of Great Falls. We thank you for your recommendation. If there is anything else we can do for you, please feel free to reach out.

March 22, 2023

An absolute seamless transition in the service department. I showed up with a fuel pump almost going bad, the receptionist/red head girl at the front was very welcoming and made sure I was attende More

by dmetuge
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sales Department
Mar 23, 2023 -

Lithia Chrysler Dodge Jeep Ram of Great Falls responded

You deserve nothing but the best. We're grateful to receive your five-star rating and review. Our Service Team is pleased to know you were satisfied with the quality care you received from Lithia Chrysler Jeep Dodge of Great Falls.

March 15, 2023

We were 45 minutes early for our oil change, but the people worked us in so no waiting. More

by kajespersen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Black, Craig Sherbondy, Bobby Tillman, Marnee Williams
Mar 15, 2023 -

Lithia Chrysler Dodge Jeep Ram of Great Falls responded

We enjoy having you as a valued customer, Kajespersen, and look forward to providing you with the same highly-rated service for years. We hope to see you again at Lithia Chrysler Jeep Dodge of Great Falls.

March 15, 2023

The sales team was, for lack of a better word, scummy. They lied to me about this crappy little Dignifi loan they use for down payments (which believe me has all kinds of problems themselves, another scum More

by lbelcourt95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brian Belderrain
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Cosby
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Arnold
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Buley, Michael Kojetin, Colton Abernathy, Tyler Brown, John Dailey, Christopher Grow, Kelly Kirschman
Mar 15, 2023 -

Lithia Chrysler Dodge Jeep Ram of Great Falls responded

Thank you for bringing this to my attention. I would like the chance to speak with you to learn more about your concerns. Can you please email me with your preferred contact information? I appreciate your time! Brian Belderrain, GM, Bbelderrain

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