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Lithia Chrysler Dodge Jeep Ram of Great Falls

Great Falls, MT

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Reviews
Vehicles
4.7
437 Reviews
Lithia Chrysler Jeep Dodge of Great Falls is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep Dodge of Great Falls, located in Montana's "Electric City" became a part of the Lithia Motors family of dealerships in September 2004 after being acquired from Pierce's Dodge City. Lithia Chrysler Jeep Dodge of Great Falls, near the surrounding areas of Great Falls, Cascade, Monarch, Dutton, Belt and Ulm Montana, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, Wrangler, Avenger, Caliber, Grand Caravan, Challenger, Charger, Nitro, Journey, RAM 1500, Ram 2500, and Ram 3500.
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4025 10th Ave S

Great Falls, MT

59405

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Showing 437 reviews

August 02, 2023

I was traveling and my transfer case broke. The service department got the part over night and put in the next day. Very helpful great service. More

by denniscusino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sky service Forman.
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Aug 03, 2023 -

Lithia Chrysler Dodge Jeep Ram of Great Falls responded

Nothing makes us happier than to see that our team at Lithia Chrysler Jeep Dodge of Great Falls provided you with a highly-rated experience by ordering the part needed for your transfer case and installing it the next day. Helpful and timely service is a big priority for us. If we can be of any further assistance, please feel free to reach out to us.

July 18, 2023

I have bought both cars and rams from them with lifetime oil changes and every time I go there for service they get better and better. Service is fast, friendly and very welcoming. I would recommend everyon More

by mwinn19
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Shawn Arnold
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 19, 2023 -

Lithia Chrysler Dodge Jeep Ram of Great Falls responded

Thank you for the great rating and review. We are happy our Service Team at Lithia Chrysler Jeep Dodge of Great Falls was both friendly and welcoming while assisting with your oil changes. We thank you for your recommendation.

July 15, 2023

Clean, friendly, prompt, caring, positive, helpful, cooperative, kind, thoughtful, patient, purposeful, busy,popular, busy,informative More

by chambers, mischelle
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Ian Greenwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Larson 5 star
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Jul 15, 2023 -

Lithia Chrysler Dodge Jeep Ram of Great Falls responded

Thank you for your kind words and 5-star review. It's great to hear our team was caring. helpful, patient, and friendly during your visit. We want all of our customers to have an excellent guest experience. Should you need anything else, please let us at Lithia Chrysler Jeep Dodge of Great Falls know.

July 11, 2023

Got me in on 3 day notice and had me out in 4 hours! Excellent More

by Michigander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department. 1 man and 2 women
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Jul 12, 2023 -

Lithia Chrysler Dodge Jeep Ram of Great Falls responded

We really appreciate your great rating and review. Our Service Team hopes that you continue to choose Lithia Chrysler Jeep Dodge of Great Falls for all of your automotive needs. We thank you for your business.

July 07, 2023

My experience was a positive one after getting a wrong kind of car than I wanted. Jam assisted me in getting into the kind of car I wanted. More

by dolphinlady
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamichael Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 07, 2023 -

Lithia Chrysler Dodge Jeep Ram of Great Falls responded

Hello, Lithia Chrysler Jeep Dodge of Great Falls wants to thank you for your great review and feedback. It is nice to read that our Sales Team was able to get you into the vehicle you were interested in, and we're glad your recent visit was positive. We are more than happy to assist you.

July 05, 2023

Full explanation of service and no time wasted with quick turnaround! Will keep going here. More

by A_Mac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Jul 06, 2023 -

Lithia Chrysler Dodge Jeep Ram of Great Falls responded

Thank you for the fantastic 5-star review. We are delighted to learn that you had a knowledgeable and helpful experience with our Service Department. Please don't hesitate to reach out if there's anything more we can do for you here at Lithia Chrysler Jeep Dodge of Great Falls.

June 28, 2023

Devin, Gaylene and the entire service team truly exemplify Lithia's core values. Their desire to help customers and constant integrity are what make me come back to them. This is how a dealership se More

by borlandjs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin & Gaylene
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June 18, 2023

The staff was very friendly and provided great service. They did a great job helping me find the right family vehicle. More

by Cabezon310
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian Greenwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Cosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Williams
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Jun 18, 2023 -

Lithia Chrysler Dodge Jeep Ram of Great Falls responded

Congrats on your new vehicle! It's awesome to know that our Sales Team provided you with a friendly and great service experience that got you the vehicle you were looking for. If there is anything else we can do for you, do not hesitate to contact us here at Lithia Chrysler Jeep Dodge of Great Falls.

June 11, 2023

Good quick service just wish I would have received an itemized bill. The bill just had a total with no breakdown for labor/parts. More

by geobarbershop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The gal in service
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Jun 12, 2023 -

Lithia Chrysler Dodge Jeep Ram of Great Falls responded

Thank you for your feedback and business. Our team here at Lithia Chrysler Jeep Dodge of Great Falls is proud to read that you had a great experience with us. Please feel free to contact us again if we can do anything else to assist you.

May 25, 2023

The best Service Department in Great Falls, MT! They are the main reason Lithia Jeep is so fabulous. I appreciate all that the service team does to help me keep my vehicle in the best condition it More

by Sclancy45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
the service department employees
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May 26, 2023 -

Lithia Chrysler Dodge Jeep Ram of Great Falls responded

Thank you for the excellent rating and review. We are happy to see our Service Team at Lithia Chrysler Jeep Dodge of Great Falls was able to provide great and quality service for your vehicle. We thank you for your business.

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