Lithia Chrysler Dodge Jeep Ram of Great Falls

Overall visit was ok. When i went in to the dealership i contacted Kristopher McKelvy. He was very friendly and took me to look at the truck i was wanting. Upon review of my credit i was unable to purchas contacted Kristopher McKelvy. He was very friendly and took me to look at the truck i was wanting. Upon review of my credit i was unable to purchase the truck but he told me where i needed to be to get the payments i was looking for and then took me to see the vehicles in that price range after i told him no car and had to be four wheel drive. I ended up with a dodge journey that he stated had Xm radio (which it does not). Also Kristopher Mckelvy took the Payoff amount on the vehicle i traded in off of my word instead of calling capital one auto finance to get the 20 day payoff so now i have to come up with more money because he did not do his part. After signing the paperwork he stated that he would go over all the features the next day since it was 9:00 that evening noone was in the detail shop. I go in the next day to find him off work and not returning for a few days. This is in my opinion poor customer service as he had to know he was off work the next day. More

We enjoy going to Lithia in Great Falls to purchase our vehicle. Dealing with Brent has been more than a pleasure. They are always willing to work with you no matter what, and always getting the best deal vehicle. Dealing with Brent has been more than a pleasure. They are always willing to work with you no matter what, and always getting the best deal for their customers. We have been in Great Falls 3 years now and have purchased 3 vehicles from them in that time. We highly recommend Lithia and their friendly staff. More

It was truly a wonderful car buying expierence. Mike's speed of service and sense of urgency and flexibility made this the best car buying expierence I have ever had. Deidre got me the best APR pos Mike's speed of service and sense of urgency and flexibility made this the best car buying expierence I have ever had. Deidre got me the best APR possible on the market, even though it wasn't through the dealership which was nothing short of phenominal. Both employees greeted me with a smile and absolute respect. And to top it off, the dealership played Air1 radio which is my favorite, a positive and enoucraging radio station which gave me a deeper appreciation of the value and commitment of all the Lithia employees. Five out of five stars for this dealership, don't think I'll ever find service this good anywhere else! More

Respectful and not pushing us to buy (can't stand when dealers are down your throat and rushing you). He went over all vehicle options and helped meet us with a reasonable price. Impressed with how h when dealers are down your throat and rushing you). He went over all vehicle options and helped meet us with a reasonable price. Impressed with how he didn't make us feel like "just another sale." More

I was greeted and asked if I needed any help right after I entered. No waiting around wondering if they even knew I was there like I have experienced at other dealerships. I had an appointment and was able I entered. No waiting around wondering if they even knew I was there like I have experienced at other dealerships. I had an appointment and was able to make contact with my salesman right away. The appointment is the way to go. That way the salesperson knows what you are interested in and can save time by taking you right to only those vehicles. My salesperson, Robert Buley, was very knowledgeable and was able to answer all of the questions I had regarding different model trucks I was looking at. The whole process went very smooth. I have purchased my last 4 vehicles from Lithia Great Falls, my son has purchased 3 and several friends have purchased there based on me telling them about my great experience. I will definitely go back when it comes time for my next new or used vehicle purchase. More

Lithia gave me a great deal for my 2013 Dodge Avenger. They really helped me out with this being my first buy. I really appreciate them, and would recommend them to ANYONE. They really helped me out with this being my first buy. I really appreciate them, and would recommend them to ANYONE. More

Walked in only looking for a 4x4 just to use for the winter months. Within minutes Gerald was there to help. He showed me a few vehicles that fit what I was looking for and told me about the specials go winter months. Within minutes Gerald was there to help. He showed me a few vehicles that fit what I was looking for and told me about the specials going on. Ended up with an 2005 Durango that he gave me a very fair price on. I am very happy with the buy. More

I know now why you sell so many vehicles, I can honestly say this is the best car buying experience we have ever had. I cannot thank you enough for letting me buy a car my way :-) and for finding the perfe say this is the best car buying experience we have ever had. I cannot thank you enough for letting me buy a car my way :-) and for finding the perfect truck for my son. You guys rock. More

If more people could be Honest, caring, and helpful like you this world would be a better one. You made a mistake but you went out of your way to fix it. For that I respect you as a man,human, and car sales you this world would be a better one. You made a mistake but you went out of your way to fix it. For that I respect you as a man,human, and car sales man. Should we ever need another car, we've got your number. More