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Lithia Chrysler Dodge Jeep Ram of Great Falls

Great Falls, MT

4.7
437 Reviews
Lithia Chrysler Jeep Dodge of Great Falls is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep Dodge of Great Falls, located in Montana's "Electric City" became a part of the Lithia Motors family of dealerships in September 2004 after being acquired from Pierce's Dodge City. Lithia Chrysler Jeep Dodge of Great Falls, near the surrounding areas of Great Falls, Cascade, Monarch, Dutton, Belt and Ulm Montana, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, Wrangler, Avenger, Caliber, Grand Caravan, Challenger, Charger, Nitro, Journey, RAM 1500, Ram 2500, and Ram 3500.
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4025 10th Ave S

Great Falls, MT

59405

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Showing 437 reviews

November 18, 2023

Great customer service! Whenever I come in for a scheduled service or repair the team works diligently to ensure my Jeep is road ready. Thank you! More

by Lu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb, Service Dept
Nov 19, 2023 -

Lithia Chrysler Dodge Jeep Ram of Great Falls responded

We appreciate your positive feedback about our diligent customer service team and their work on your Jeep. Feel free to visit Lithia Chrysler Jeep Dodge of Great Falls for any future needs.

November 16, 2023

Haven't been happy about the wait time to get an oil change. The lifetime oil change has progressed into aweek or more wait for an appointment. You can't get it changed if you are more than 200 miles le More

by Ga
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Xxxx
Dec 05, 2023 -

Lithia Chrysler Dodge Jeep Ram of Great Falls responded

Hello! We appreciate you sharing your feedback with us and we value your business here at Lithia Chrysler Jeep Dodge of Great Falls. If you would like to discuss your experience regarding the wait time for service, please do not hesitate to reach out to us.

November 09, 2023

I have always gotten prompt appointments even when I needed to reschedule. Jordan is very courteous and helpful at the service desk as are the others. Service work has been good. More

by cketcham69
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jordan Petrini
Nov 09, 2023 -

Lithia Chrysler Dodge Jeep Ram of Great Falls responded

It's pleasing to hear you've found our scheduling flexible at Lithia Chrysler Jeep Dodge of Great Falls. We appreciate your kind words about Jordan and our service desk team. Thankful for voicing out on the quality of our service work as well.

November 06, 2023

Very difficult to finally get to talk to a salesperson, kept changing stuff up on the purchase. Had to spend roughly an entire day haggling until we finally got back close to tge original deal. One thing More

by abramsm1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Arnold
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh
Nov 06, 2023 -

Lithia Chrysler Dodge Jeep Ram of Great Falls responded

Hello, Thank you for taking the time to share your feedback. When given the opportunity, I would appreciate speaking with you about the level of communication and customer care you received from our Sales Team regarding your visit to purchase. Will you please email me your preferred contact information? Best regards, Brian Belderrain General Manager Bbelderrain@lithia.com

November 06, 2023

Jordan in the service department goes over and above. He made sure everything was taken care of with our car. A++ More

by workman3269
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Jordan
Nov 07, 2023 -

Lithia Chrysler Dodge Jeep Ram of Great Falls responded

Hello. Thank you for the 5-star review. We are delighted to learn that our Service Department went above your needs and made sure everything was taken care of with your car. If you ever need future assistance, we are more than happy to help at Lithia Chrysler Jeep Dodge of Great Falls. Take care.

October 29, 2023

Caleb at service helped us schedule a warranty issue. Did follow up with us to make sure it was done right! More

by hjacoby64
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Caleb service
Oct 30, 2023 -

Lithia Chrysler Dodge Jeep Ram of Great Falls responded

Thank you for this wonderful five-star review! We are thrilled our Service Team was helpful to schedule an appointment for your warranty issue and communicated a follow up. Please reach out to Lithia Chrysler Jeep Dodge of Great Falls if we can be of any further assistance.

October 27, 2023

Service appointment was easy to make and everyone was very nice and helpful. Will return. More

by Chadd
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Service Dept
October 24, 2023

Great customer service very helpful and knowledgeable of all products will return for future serivces More

by davidamezquita
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
SERVICE DEPARTMENT
Oct 25, 2023 -

Lithia Chrysler Dodge Jeep Ram of Great Falls responded

Hello, thanks for sharing this five-star review with us. It is gratifying to know that our helpful team was knowledgeable and provided you with great customer service. Please don't hesitate to reach out to us at Lithia Chrysler Jeep Dodge of Great Falls.

October 20, 2023

The service is the best! Gaylene is over the top to make sure my vehicles are taken care of. I just brought my Ram truck in for a problem that was taken care of and my truc More

by orgshelby16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaylene
Oct 21, 2023 -

Lithia Chrysler Dodge Jeep Ram of Great Falls responded

Reviews like yours make our day! Our Service Team works diligently to ensure each guest receives the best experience possible when trusting us with their vehicle. Please let us know if you have any additional questions or concerns, and thank you for choosing Lithia Chrysler Jeep Dodge of Great Falls.

September 22, 2023

Stopped in to check out a used vehicle I was interested in, left with a new 2023 Truck instead! Jeremy did a great job accommodating my husband and I. He showed us everything available that we were interes More

by RWippert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Cosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamichael Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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