Lithia Chrysler Dodge Jeep Ram of Great Falls
Great Falls, MT
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 6:00 AM - 7:00 PM
Tuesday 6:00 AM - 7:00 PM
Wednesday 6:00 AM - 7:00 PM
Thursday 6:00 AM - 7:00 PM
Friday 6:00 AM - 7:00 PM
Saturday 6:00 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 437 reviews
Great Experience with Shawn and Jesse! Vehicles purchased include: a Jeep and Dodge Rebel! My sales person was Shawn and he did a great job accommodating my families needs. My son was o Vehicles purchased include: a Jeep and Dodge Rebel! My sales person was Shawn and he did a great job accommodating my families needs. My son was only home for a short time from the Air Force and Shawn helped arrange to transport the vehicle to him at his first duty station. He helped take a lot of the stress of my plate allowing me more time with my son! Nice Job! More
Another seamless transaction at Lithia We've purchased and traded multiple vehicles from Lithia. This was another easy deal. We received a fair price for our trade. The price and discou We've purchased and traded multiple vehicles from Lithia. This was another easy deal. We received a fair price for our trade. The price and discounts on the new rig were good .... best deal we found! I'd recommend Lithia to others - professional and fair. Thanks to the Dodge team in Great Falls. More
The best experience I have ever had in purchasing a vehicle My salesman Brent Viste was more then helpful. He was patient, kind, respectful and courteous. He was quick to address any problems and extremely easy My salesman Brent Viste was more then helpful. He was patient, kind, respectful and courteous. He was quick to address any problems and extremely easy to talk to. Everyone at this dealership was friendly and courteous and I never felt that "pressure to buy". I had a rather unique circumstance and he stepped right up and gave me the best service I could possibly expect. I have and will continue to recommend this dealership and Brent to everyone I know. The receptionist was very pleasant and helpful as well. The only complaint I have is the parking situation at the dealership. They definitely need more room. Thank you for turning my heartbreaking experience into the best experience of the year! More
God Awful I'm so glad I bought a vehicle just for it to sit in the service department 2 out of the 4 weeks that I have owned it. We have been pulling teeth to g I'm so glad I bought a vehicle just for it to sit in the service department 2 out of the 4 weeks that I have owned it. We have been pulling teeth to get some kind of feedback with our car and no one seems to try and help us. I will never be coming back. More
Almost 5 weeks in the shop They have had my 2015 Chrysler 200 with less than 13,000 for almost 5 weeks for recall work.. I have had to call them for updates.. add which time the They have had my 2015 Chrysler 200 with less than 13,000 for almost 5 weeks for recall work.. I have had to call them for updates.. add which time they joked about selling me another car.. yeah.. I won't be making that mistake again More
Outstanding customer service! Brent was my salesman. He was very patient with me throughout the entire sales process which began prior to my arrival in Great Falls. There was no p Brent was my salesman. He was very patient with me throughout the entire sales process which began prior to my arrival in Great Falls. There was no pressure or price haggling at all. The entire team was very professional, I felt comfortable with my purchase, a 2016 Jeep Grand Cherokee. I love my Jeep! Thanks! More
Ram 3500 Always the best price with great customer service. We are repeat buyers from Lithia Chrysler Jeep Dodge of Great Falls. The only place to buy Ram pi Always the best price with great customer service. We are repeat buyers from Lithia Chrysler Jeep Dodge of Great Falls. The only place to buy Ram pickups! More
Love this place! I would like to share with you a recent experience I had with your dealership. I had been experiencing some problems with tire pressure variances on m I would like to share with you a recent experience I had with your dealership. I had been experiencing some problems with tire pressure variances on my 2015 Jeep Grand Cherokee. I am new to Great Falls and my husband was out of town when the event occurred. I’ve heard horror stories of females going in to car related businesses for an oil change and coming out with a new engine and chassis. I was a little apprehensive to say the least. However, you have a spectacular young man by the name of Jamichael who assisted me. Jamichael was very reassuring that the best of care would be taken with my vehicle to return it to par condition without any unwarranted repairs. He arranged a service appointment for my vehicle (the appointment was less than 24 hours from my contact with him) and he offered to arrange to get me to work so I did not have to wait around. It was a great experience and the very next morning, I was on my way after a simple tire repair. What great service! And, as a bonus I found a car dealership I can trust. Thank you Jamichael! More
Mixed Emotions , Very Knowledgeable and Helpful My name is Michael Flesch I was looking to buy a new car, I told Kris I'm Looking for a Challenger. I have just what your looking for Kris Mckelvy sai My name is Michael Flesch I was looking to buy a new car, I told Kris I'm Looking for a Challenger. I have just what your looking for Kris Mckelvy said Kris Mckelvy. He took me for a test drive and got me approved the 1st day!!!!! Very Impressed!!!!!! It took 3 hours but it got done. They paid off the previous one. Took care of 6000 negative equity. The 2nd car they got me into 2016 Chrysler 200 Love the car but After signing the new contract that said nothing about the remaining $500 on new contract but after signing the new contract they tried bringing up stuff from the old contract. They said they tried reaching my phone. In my defense my phone was shut off due to me missing work due to my Grandma Doris Flesch passing away. I have Kris Mckelvy on Facebook,they had my address to send correspondence,also a email, and none of the secondary forms of contact were used. There was some miscommunication. They are Excellent at Sales!!!! But Great Customer Service Skills needs work. Doesn't do well with constructive criticism. I told them the down payment for the 2012 Dodge Challenger should of been dealt with before the signing of the new contract. Kris Mckelvy started yelling at me. His sales managers just let it happen!!!! I got an apology from Kris Mckelvy so problem solved!!! NEVER talk Sales Manager Brian B. He treated me like a criminal over $500. Didn't appreciate it. I offered to make payments to him He was rude as xxxx, and passed me off enough I went peeling out off the dealership. He's an xxxxxxx!!! He could of dealt with the situation better!!!! Customers deal with Kris Mckelvy!!!! Don't deal with the Management team!!!! More
Un-Professional When someone schedules and appointment, and you're on time to drop your car off. Your car should be brought in and serviced according to the the sched When someone schedules and appointment, and you're on time to drop your car off. Your car should be brought in and serviced according to the the schedule that was provided by the service dept. Here I am, standing here because there is no seating due to other people, waiting, after their appointed time to have their vehicle serviced. It's 45 minutes past my appt time and my vehicle still has yet to be brought in for the simple oil change. This is b.s. More