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Lithia Chrysler Dodge Jeep Ram of Great Falls

Great Falls, MT

4.7
437 Reviews
Lithia Chrysler Jeep Dodge of Great Falls is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep Dodge of Great Falls, located in Montana's "Electric City" became a part of the Lithia Motors family of dealerships in September 2004 after being acquired from Pierce's Dodge City. Lithia Chrysler Jeep Dodge of Great Falls, near the surrounding areas of Great Falls, Cascade, Monarch, Dutton, Belt and Ulm Montana, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, Wrangler, Avenger, Caliber, Grand Caravan, Challenger, Charger, Nitro, Journey, RAM 1500, Ram 2500, and Ram 3500.
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4025 10th Ave S

Great Falls, MT

59405

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Showing 437 reviews

November 30, 2016

Great Experience with Shawn and Jesse! Vehicles purchased include: a Jeep and Dodge Rebel! My sales person was Shawn and he did a great job accommodating my families needs. My son was o More

by raegen.fraser
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn, JJ JESSE
November 05, 2016

Another seamless transaction at Lithia We've purchased and traded multiple vehicles from Lithia. This was another easy deal. We received a fair price for our trade. The price and discou More

by Erin Townsend
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd LaFerriere
October 20, 2016

The best experience I have ever had in purchasing a vehicle My salesman Brent Viste was more then helpful. He was patient, kind, respectful and courteous. He was quick to address any problems and extremely easy More

by Susie Burk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Viste
September 26, 2016

God Awful I'm so glad I bought a vehicle just for it to sit in the service department 2 out of the 4 weeks that I have owned it. We have been pulling teeth to g More

by Maritza123
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
James Ramsey
September 08, 2016

Almost 5 weeks in the shop They have had my 2015 Chrysler 200 with less than 13,000 for almost 5 weeks for recall work.. I have had to call them for updates.. add which time the More

by Nomorelithia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Gibson, James Ramsey
August 30, 2016

Outstanding customer service! Brent was my salesman. He was very patient with me throughout the entire sales process which began prior to my arrival in Great Falls. There was no p More

by LuManning
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Viste, Michael Stull
August 22, 2016

Ram 3500 Always the best price with great customer service. We are repeat buyers from Lithia Chrysler Jeep Dodge of Great Falls. The only place to buy Ram pi More

by ranchtruck
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Viste
July 01, 2016

Love this place! I would like to share with you a recent experience I had with your dealership. I had been experiencing some problems with tire pressure variances on m More

by tracy_s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamichael Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2016

Mixed Emotions , Very Knowledgeable and Helpful My name is Michael Flesch I was looking to buy a new car, I told Kris I'm Looking for a Challenger. I have just what your looking for Kris Mckelvy sai More

by TurboMikey90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 27, 2016 -

Lithia Chrysler Dodge Jeep Ram of Great Falls responded

Hello Mr. Flesch, I am sorry you felt like a criminal when I spoke with you about your bounced check from your previous purchase in September. I do not consider asking a person to be accountable and fulfill a prior commitment as bad customer service. Furthermore, we do not consider bounced check as a "remaining balances." My dealership attempted to contact you numerous times in regards to your bounced check in all forms of communication. I am sure your bank also notified you about your bounced check. At no point did I ever raise my voice with you. I simply stated "I am not here to argue or debate you. I simply need you to pay the money you owe." If my statements offended you I can assure you that was not my intent and I offer you my apology. However I do still expect you to pay my dealership the money you owe. Sincerely, Brian Belderrain General Manager

May 17, 2016

Un-Professional When someone schedules and appointment, and you're on time to drop your car off. Your car should be brought in and serviced according to the the sched More

by Mrassholio16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dennis Black
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