Lithia Chrysler Dodge Jeep Ram of Great Falls

2017 RAM Purchase Jeremy was very pleasant to work with and did not try to upsell to make commission. He showed us used and new vehicles in the price range we were loo Jeremy was very pleasant to work with and did not try to upsell to make commission. He showed us used and new vehicles in the price range we were looking at that had the towing package and amenities we were looking for. Michael awarded us with a great trade-in value on our old vehicle and efficiently processed the paperwork while we waited. More

Customer service Abe did a great job helping me find a vehicle for my son, no pressure salesman. Because of Abe I always check Lithia first when searching for a vehicl Abe did a great job helping me find a vehicle for my son, no pressure salesman. Because of Abe I always check Lithia first when searching for a vehicle. More

Great people to work with My experience was very good at Lithia. I had to come from out of town, I'm very hard of hearing and had to send text and e-mails to be sure we had a d My experience was very good at Lithia. I had to come from out of town, I'm very hard of hearing and had to send text and e-mails to be sure we had a deal set up on the purchase and trade before driving in to sign papers and such. Everything worked out just like we had communicated, which helped me to get into my new Jeep and get back home! More

Oil change The oil change went well, however my locks on my car do not work. I can't lock my car with my key fobs and the automatic locks do NOT work. I just bou The oil change went well, however my locks on my car do not work. I can't lock my car with my key fobs and the automatic locks do NOT work. I just bought my car this past September. It's a 2015 Santa Fe and we also just bought a 2002 Grand Prix in April. I have replaced the batteries in the key fobs when I got my oil changed. They still don't work. I need to find out what's going on with my locks. I just bought this vehicle, I love my Santa Fe, but why are my locks not working and since it's a new car to me why should I have to pay $105 to find out what's wrong when I have only had my car for 8 months? More

Great experience This is the fourth vehicle we have bought from Lithia. Brian goes the second mile in customer service. Everyone was fantastic to deal with. I highly r This is the fourth vehicle we have bought from Lithia. Brian goes the second mile in customer service. Everyone was fantastic to deal with. I highly recommend Lithia. More

General Manager was a great help They sold my son a car that had to be push started to pop the clutch!! He put money down to have them hold it so he could test drive it the next day s They sold my son a car that had to be push started to pop the clutch!! He put money down to have them hold it so he could test drive it the next day since they were about to close and wouldn't let him test drive that day. Next day he went in to test drive and was told he had to buy it since he put money down and if he didn't they were going to his 1st SGT. They totally take advantage of our Airmen!! Now we're stuck with this xxx!! Update: I talked to the GM Brian and he sent the car to Volkswagen to get fixed and took care of all the expenses. He was more than helpful and went above and beyond to help us out. We drove that car from Montana all the way to Illinois with no issues. More

New Ram 1500 Purchase After waiting some time for a salesperson, Dan took us for a test drive and did a great job of explaining features. He worked with us to get the best After waiting some time for a salesperson, Dan took us for a test drive and did a great job of explaining features. He worked with us to get the best deal ! The staff (Sales, Finance) were patient answering all of my questions and explaining things clearly. More

Great Experience! Josey was professional, courteous and very friendly. He did everything he could to assist us with our new 2017 Jeep Grand Cherokee. I would recommen Josey was professional, courteous and very friendly. He did everything he could to assist us with our new 2017 Jeep Grand Cherokee. I would recommend his service to anyone interested in purchasing a vehicle. He was not pushy at all and always had a smile on his face. He spent extra time with us explaining details of how our Jeep works!! More

Fast and easy. Very nice guys The guys were easy to talk to and weren't over pushy to sale me something right now. I believe they gave me the best deal they could for what I was de The guys were easy to talk to and weren't over pushy to sale me something right now. I believe they gave me the best deal they could for what I was dealing with. THANKS, More

Good except? No complaints with dealership on day of purchase. Good except found out seat heaters and coolers were not working and was told the vehicle was buy as No complaints with dealership on day of purchase. Good except found out seat heaters and coolers were not working and was told the vehicle was buy as is. We should have checked this closer but on the way home tried the seats and nothing so obviously they were not working when the vehicle was sold. The truck was advertised as having the heated and cooled seats so this should have been checked prior to selling. Otherwise the truck has been great but I would not recommend going there based on this, makes one wonder what else they did not check. I feel when I called and said it was not working they should have said bring it in and we will look at it. More