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Lithia Chrysler Dodge Jeep Ram FIAT of Spokane

Spokane, WA

4.5
1,380 Reviews

10701 N Newport Hwy

Spokane, WA

99218

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1,380 Reviews of Lithia Chrysler Dodge Jeep Ram FIAT of Spokane

February 24, 2021

We continue to have a good experience with the people at Lithia. They are always so very helpful and informative. Chris is the best sales person we have ever dealt with. More

by CHEERYHIGGINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Stewart, Christos Dogas
Feb 24, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

We are so happy you love your vehicle! Our team is dedicated to ensuring satisfaction and we are thrilled to have accomplished this.

February 24, 2021

Courteous and friendly sales department. The service department is another story. Not helpful, the service manager won’t return calls or speak with you on the phone even when he is available. If you buy More

by Mereinoehl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Traphagan, Josh Charbonneau, Jordan Groff
Feb 24, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Hi Mereinoehl, we’d like to prevent this from happening in the future. Please call us at 877-548-4427 to reach our corporate Lithia Cares team or (509) 381-2970 to speak directly with General Manager Jim Baughman so we can provide a solution to this issue.

February 24, 2021

Easy to schedule appointments and solid follow through on their promises. They are friendly and helpful. Thanks again for the excellent service. I'll be back. More

by reid.s.allen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh (service)
Feb 24, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Thank you again for all of your encouragement We appreciate your business.

February 24, 2021

Sale person was very pleasant, went out of her way to bring the pickup around to the front for us. We were greeted at the door, very pleasant. More

by NANAMORAN2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Hawk
Feb 24, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Thank you for sharing how your experience was with our sales team! They work hard to provide the very best service. See you next time!

February 24, 2021

I have purchased many vehicles in my life. This was as pleasant of an experience as I have ever had. Jennifer Hawk is hands-down the best sales person I have ever had. I am new to the area and plan to mak More

by DONNIE.ELY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Brewer, Josh Charbonneau, Jennifer Hawk
Feb 24, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

We are so excited to hear that your car is out and taking you on adventures! We are happy to have had a hand in finding your perfect ride. Thank you for your kind words.

February 23, 2021

Thank you Joe and Sarah for helping me out with the Camry. It was an easy meeting and the car was at my house within a few hours. No one was pushy at all. I enjoyed the ethical approach. Thank you! I h More

by H Driving LLC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Stewart, Joe George, Sarah Howard
Feb 24, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Thank you for such an awesome review! We loved hearing about your experience. Please tell your friends and come see us again!

February 23, 2021

Christos is a great salesman who pays attention to every detail of the personal needs of his customers. He left no stone unturned in getting us exactly what we wanted for just the right price. We are very p More

by CHEERYHIGGINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Stewart, Christos Dogas
Feb 25, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

We are so happy you found the car of your dreams! Thank you for your great review. We love hearing from happy customers.

February 23, 2021

Always very friendly and courteous on arrival… my wait time is always less than what they tell me… when in need for another vehicle… Will definitely keep in mind. More

by Bito_ybarra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt?, Julie Winkler
Feb 25, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

We are so grateful that you took the time to leave us a review! Our company values our customer satisfaction as a top priority and we are committed to our customers.

February 23, 2021

Had my daughters 2016 Dodge Dart thermostat replaced under warranty. Took the car home and noticed a week later that it was leaking radiator fluid. It never had a hose leak prior to the thermostat repai More

by GLENNRSCHMIDT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jordan Groff
Feb 23, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

We are glad to have your feedback, yet we are sad to hear you did not have an enjoyable experience. Please call us at 877-548-4427 to reach our corporate Lithia Cares team or 509-321-7301 to speak directly with General Manager Scott Brewer so we can provide a solution to this issue.

February 20, 2021

Scott and Greg went the extra mile to find me the truck I was looking for. In and out of the transaction quickly and professionally. More

by JEFFREY.BOND54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Brewer, Josh Charbonneau, Greg Tiemann
Feb 22, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Thank you for your praise! The process of purchasing a vehicle doesn’t have to be difficult. We’re happy you had a stress-free experience!

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