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Lithia Chrysler Dodge Jeep Ram FIAT of Spokane

Spokane, WA

4.5
1,380 Reviews

10701 N Newport Hwy

Spokane, WA

99218

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1,380 Reviews of Lithia Chrysler Dodge Jeep Ram FIAT of Spokane

March 27, 2021

Service was quick, everyone was respectful. My only hope is that the old customer service stuff would come back like wash windows, clean out seat covers and floor covers used by service personnel. When I c More

by jspaffman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicolas Galletti, Julie Winkler, Jordan Groff
Apr 07, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Your happiness gives us joy! Thank you for working with our service team.

March 27, 2021

Christian listened to our needs and didnt try to show us anything that did not meet them. He was personable and knowledgeable about the inventory. He was a pleasure to deal with. More

by EMPTYGEORGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian, Jon Stewart
Apr 07, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Thank you for sharing your happy experience with us. Please recommend us to your friends, as we are excited to help them as well!

March 26, 2021

Great customer service and easy approval. Outstanding on timing too. Thank you very much. My wife loves her new and beautiful ride. Keep up the good work. More

by MARYRILANG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Croswhite, Scott Brewer, Joe George, Josh Charbonneau
Apr 07, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Thank you for such an awesome review! We loved hearing about your experience. Please tell your friends and come see us again!

March 26, 2021

The salesman Christien was patient as we were test driving 4 different trucks to find the right one. We chose one but then it took too long to make the final deal. More

by RANDALLCOFFELL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christen Belding
Apr 07, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

We are so happy you love your vehicle! Our team is dedicated to ensuring satisfaction and we are thrilled to have accomplished this.

March 26, 2021

I love taking my 2015 Dodge Journey here for oil changes! I am glad I go. I get treated very well and the workers are friendly and nice! More

by maakay8821
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Groff
Apr 07, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Thank you for sharing your thoughts. We love hearing our customer’s are happy with their experience. Take care!

March 26, 2021

They were amazing.I absolutely love my Jeep.I will be telling everyone about my experience with them.I can remember my financial guys name.He worked the night of 03/24/2021 Loved my experience with both More

by SLGEORGE1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christos Dogas
Apr 07, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

We love hearing how our customers have been supported. We are more than happy to have helped you and we look forward to working with you again.

March 25, 2021

John in sales had great service. Did everything said you would.take care of on time. Painless experience and exceeded expectations. I would recommend John. More

by COFFINFARM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Berger
Mar 26, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Thank you for sharing your car purchasing journey! We applaud our sales team for making your experience an enjoyable one.

March 25, 2021

The absolute worst experience I’ve had at a dealership. Couldn’t reach anyone for hours. Took the whole day for them to call me back on an update of my car and had the personality of a saltine cracker More

by jna9237
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nicolas Galletti, Julie Winkler
Mar 26, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

We are sorry you had a bad experience at our dealership. Please call us at 877-548-4427 to reach our corporate Lithia Cares team or 509-321-7301 to speak directly with General Manager Scott Brewer so we can provide a solution to this issue.

March 25, 2021

Took 8 days to find the electrical issue. I had to call for updates most of the time. No shuttle to hotels. Never tested the obvious thing as a new alternator was installed the week before, but it went b More

by ddhunter001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Yasha
Mar 26, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

We apologize that our service did not satisfy your expectations. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with our business. Please call us at 877-548-4427 to reach our corporate Lithia Cares team or 509-321-7301 to speak directly with General Manager Scott Brewer so we can provide a solution to this issue.

March 25, 2021

Finding my perfect truck was easy with their knowledgeable team. Will buy from them in the future! Thank you for all of your assistance lithia! More

by AP0816JP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christos Dogas
Mar 26, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

You are too kind. Thank you for sharing your positive experience with the community.

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