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Lithia Chrysler Dodge Jeep Ram FIAT of Spokane

Spokane, WA

2.9
1,282 Reviews

10701 N Newport Hwy

Spokane, WA

99218

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Showing 1,282 reviews

June 16, 2021

I've bought enough vehicles and worked at a dealer, so I had an idea of how it goes. My experience was positive. I found the truck I liked online and went from there. Finance was done in 30 minutes, a far c More

by RUSSBEE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Stewart, Joe George
Jun 17, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

We love hearing from happy customers! We are so glad you enjoyed your dealership experience. Please think of us and our team on your next car adventure.

June 15, 2021

Very nice dealership. Great people. Truck was ready to go. Usual paperwork but you can't get around that. Truck even had a full take of gas. Highly recommend them. More

by CHAPMO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe George, Justin Stanger, Josh Charbonneau
Jun 17, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

We are so grateful that you took the time to leave us a review! Our company values our customer satisfaction as a top priority and we are committed to our customers.

June 14, 2021

I trust Mark, the Fiat technician, to keep our 2015 Fiat 500L in great running condition. Lithia personnel are friendly and helpful. Thank you for always being there to service our Fiat. More

by RichW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel, Julie Winkler
Jun 17, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Rich, thanks for leaving us such a nice review! We appreciate your feedback.

June 13, 2021

After the sale you are completely forgotten about. Was told service would be contacting me, even had a follow up phone call, still haven’t heard from anyone. Have asked for my salesman to contact me twice More

by C_Carriger
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jon Stewart
June 12, 2021

Did what I needed done when I needed it done it wants more words so here are a few: neutron flux, bremmstraulung, temperature coefficient of reactivity.. More

by scttpoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicolas Galletti
Jun 17, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Hi, we appreciate your thoughtful comments. We look forward to helping others just like you.

Jun 17, 2021 -

scttpoe responded

You guys are great, keep up the good work!

June 11, 2021

Brought vehicle in 4 times and still is not fixed and was charged each time. I finally gave up and decided to drive as is. More

by Jmcoyote1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve
Jun 12, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Thank you for your thoughtful feedback! Your reviews make us better and we look forward to learning how we can improve our services. We are sorry to hear you had a negative experience. Please call us at 877-548-4427 to reach our corporate Lithia Cares team or 509-321-7301 to speak directly with General Manager Scott Brewer so we can provide a solution to this issue.

June 10, 2021

Came in for an oil/filter change and a vehicle inspection. That vehicle inspection was not done. Even the air pressure for the tires was not done! More

by dwj2045
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Julie Winkler
Jun 10, 2021 -

dwj2045 responded

what do I need to add... my original comments stand.

June 10, 2021

Scheduling is often difficult. Service is almost always satisfactory. Wait is usually short and reasonable dates are offered. Good deal on tires for our Cherokee. More

by mscplus3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicolas Galletti, Julie Winkler, Jordan Groff
Jun 11, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Thank you for your business! We are so proud of our team and we are happy to hear they made your experience so enjoyable. We hope you have a great day.

June 10, 2021

They are great, from selection available to financing. Justin was helpful and made sure we were informed through the whole process. I will buy my next car here. More

by NOEMAIL3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Stanger
Jun 11, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

We love hearing from happy customers! We are so glad you enjoyed your dealership experience. Please think of us and our team on your next car adventure.

June 10, 2021

We came in looking for a certain truck with certain options and Chris made it happen. We walked out of there feeling that we couldn’t of done any better anywhere else and we were thankful that we got t More

by RUSSSMILLER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris DeJulia
Jun 11, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Congratulations on your new Truck! We loved helping you pick out the right vehicle. Thanks again for the awesome review.

Jun 11, 2021 -

RUSSSMILLER responded

We wish we cold remember the guy that helped us with everything he was great helping us with getting our phones hooked up with truck and everything else

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