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Lithia Chrysler Dodge Jeep Ram FIAT of Spokane
Spokane, WA
1,327 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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May 11, 2020
Great customer service! Fast and friendly, they completed the service in the time promised. Prices were as expected, but not to much. Definitely will be going back to service my Jeep there. completed the service in the time promised. Prices were as expected, but not to much. Definitely will be going back to service my Jeep there. More
by kpm808
Verified CustomerEmployees Worked With
Nicolas Galletti, Julie Winkler
May 11, 2020
I had a great experience here. The service writer Ann did a wonderful job communicating with me from start to finish. Will definitely be returning for future service needs. a wonderful job communicating with me from start to finish. Will definitely be returning for future service needs. More
by Nikki S
Employees Worked With
Ann George
May 07, 2020
Everything from start to finish was very easy and a great experience. John Berger was excellent. Very knowledgeable and helpful. Made the whole process very simple and he was great about updating me through experience. John Berger was excellent. Very knowledgeable and helpful. Made the whole process very simple and he was great about updating me through the steps as I was buying out of state. Would highly recommend dealing with him and this dealer. More
by KBIACSI
Employees Worked With
John Berger
May 07, 2020
It was a pleasure to work with this group. There was no hard pressure to sell me a vehicle even though COVID-19 has put a dent in auto sales! hard pressure to sell me a vehicle even though COVID-19 has put a dent in auto sales! More
by KEVINB
Employees Worked With
Scott Brewer, Jeff Boone
May 06, 2020
Jennifer was awesome and very helpful. There was an issue with the original car I purchased and it turned out the other dealer didn’t actually have the car. Jennifer made it right, it went smooth and she kep with the original car I purchased and it turned out the other dealer didn’t actually have the car. Jennifer made it right, it went smooth and she kept in contact with me More
by KATIEHAAS
Employees Worked With
Jennifer
May 06, 2020
Quick and easy transaction, my sales person, Celina was very helpful and professional. The overall process was very quick. I appreciate getting to the bottom line fast rather than hours of back and forth. very helpful and professional. The overall process was very quick. I appreciate getting to the bottom line fast rather than hours of back and forth. More
by Greg Hadler
Employees Worked With
Chris DeJulia, Celina Eklund, Josh Charbonneau
May 06, 2020
This service was great - they picked up my car and delivered it with my new tires - on scheduled. Very easy to set up the service and everyone was very helpful and friendly. delivered it with my new tires - on scheduled. Very easy to set up the service and everyone was very helpful and friendly. More
by KELLY.HOAL
Employees Worked With
Jordan, Julie Winkler
May 06, 2020
Their practices are aimed at your checkbook. I called ahead to get prices and when I went in they raised the price before the work was even done. Sure they smile and play nice but their practices are un ahead to get prices and when I went in they raised the price before the work was even done. Sure they smile and play nice but their practices are unethical in sneaky ways. I’ve had multiple experiences like this which have totaled several hundred dollars of extra charges. Seems like they make commission or get promotions based on how much extra they get out of their customers. More
by Pickles
Employees Worked With
Jordan
