Lithia Chrysler Dodge Jeep Ram FIAT of Spokane

I've had intermittent issues with my remote, and they diagnosed it and ordered the part. They will call and set up another appointment when part comes in. Hopefully fixes the issue. diagnosed it and ordered the part. They will call and set up another appointment when part comes in. Hopefully fixes the issue. More

Customer Service is great. My 2017 Jeep Campass has a Lemon motor. Shouldn't have to check the oil every 2000 miles...Its 2020, not 1960. Lemon motor. Shouldn't have to check the oil every 2000 miles...Its 2020, not 1960. More

Awesome experience during this difficult time 2 days after opening up for sales, I found a car online with Lithia I was interested in. I called and was invited in by sales agent Celina Eklund. The 2 days after opening up for sales, I found a car online with Lithia I was interested in. I called and was invited in by sales agent Celina Eklund. They cleaned and sanitized the vehicle and had it ready to test drive. Two hours later, I'm walking out with my new to me used vehicle. She actually followed me home with my new car. It was the easiest, safe transaction I have ever made. More

Great service desk employees. Ann was very helpful with other questions I had. Julie also has she re contacted me with a phone call and she has been great in past! other questions I had. Julie also has she re contacted me with a phone call and she has been great in past! More

Jeff and all the people at this dealership were very friendly and helpful throughout the entire process. I would definitely recommend Lithia Jeep and ram to any of my friends and colleagues that are int friendly and helpful throughout the entire process. I would definitely recommend Lithia Jeep and ram to any of my friends and colleagues that are interested in purchasing a new or used vehicle. Thank you all. More

Ann is very helpful and has great customer service skills. Also appreciate the quick service and well designed set up to keep everyone safe during Covid 19. skills. Also appreciate the quick service and well designed set up to keep everyone safe during Covid 19. More

I am continually amazed by Julie Winkler my Service Advisor. She is imaginative in getting my vehicles in on short notice and getting the service done in a very timely and efficient manner. She has bee Advisor. She is imaginative in getting my vehicles in on short notice and getting the service done in a very timely and efficient manner. She has been great to work with. More

Repair shop experience I had to have problems with the airbags system fixed. I took it to Litha as that is where I bought the magnum. I was treated well by the service write I had to have problems with the airbags system fixed. I took it to Litha as that is where I bought the magnum. I was treated well by the service writer and the wait for the diagnosis was reasonable. I was given a very well done and itemized estimate and told the part would take 4 days to arrive and then things would be fixed. The very next day, I was called and told they got it in. When I got it in for the repair things were fixed in a reasonable amount of time and the final cost was right on with the estimate. Problems fixed. All the people I dealt with were professional and knowledgable. The service area was very clean and organized. I also note that there was a person going around disinfecting all the surfaces in the waiting area and other areas. It was a good experience 1 CON. I will say that this is a dealership and the labor rate is HIGH and I feel that the part was WAY overpriced compared to other options. But I do know the job was done right by people who know what they were doing More

Great, Honest Service! Will return regularly for vehicle servicing and may return for future vehicle purchase. Thank You to the both of you for your honest work! servicing and may return for future vehicle purchase. Thank You to the both of you for your honest work! More

Got in and out fast, didn’t vacuum front floor boards. Not much else to say, worried that not all areas were covered, but overall satisfied. Not much else to say, worried that not all areas were covered, but overall satisfied. More