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Lithia Chrysler Dodge Jeep Ram FIAT of Spokane

Spokane, WA

4.2
1,327 Reviews

10701 N Newport Hwy

Spokane, WA

99218

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Showing 1,327 reviews

May 21, 2020

I hate going there. Service is awful and I wish I bought my service contract through a different dealership. Terrible communication and another bad experience through the service department More

by Pd94
Recommend Dealer
No
Employees Worked With
Your staff does not introduce themselves... gentleman working late on Friday 4/15- 1 star
May 21, 2020

Celina was not super pushy. She was knowledgeable and patient. She was also good at keeping me updated by text throughout the whole sale. I would definitely buy From her again. More

by Jon
Recommend Dealer
Yes
Employees Worked With
Celina Eklund
May 25, 2020 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

We are grateful for your feedback and we appreciate your business. Please think of us the next time you need a car!

May 21, 2020

Julie in service is an absolute joy to work with each visit. She is polite, thorough, and very knowledgeable! Scott Brewer stopped to thank me for coming in. That’s an example of a manager that cares abo More

by scottwhannell
Recommend Dealer
Yes
Employees Worked With
Julie Winkler, Scott Brewer
May 25, 2020 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Thank you for sharing your experience! We believe that customer feedback is a valuable resource and we welcome your comments.

May 20, 2020

VERY PROFESIONAL AND TIMELY....TOTALLY APPRECIATE THE PICK UP AND DROP OFF SERVICE DURING THIS TRYING TIME......WHAT A GREAT IDEA ! APPRECIATE U ALL ! Once Again Thank You ALL .... More

by SOSA_NANCY
Recommend Dealer
Yes
Employees Worked With
People that came to pick up car for service. Thank U All so much !, Nicolas Galletti, Julie Winkler
May 21, 2020 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Your kind words are heard by all of us hear at the dealership! Your feedback pushes us to continue providing excellent service! Come again soon.

May 20, 2020

CPO RAM - great buying experience! Zack, my salesman, helped me get into a certified pre-owned RAM 1500 and I'm lovin' this truck! The whole sales experience was great and the dealers More

by ERIK.V.PATTERSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Pyatt
May 21, 2020 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Your new ride looks awesome! Congratulations on the purchase. We loved helping you. Happy driving!

May 20, 2020

I’m impressed with the sales department. My sales team I’m impressed with the sales department. My sales team are top notch. Little confusing issue with the finance, but we will get it resolved. Great More

by RTSQUARE
Recommend Dealer
Yes
Employees Worked With
John Berger, James Traphagan, Julie Winkler, Celina Eklund
May 21, 2020 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Thank you for sharing your experience! Our customer feedback is very important to us. It drives the work we do and we look forward to helping people just like you.

May 20, 2020

The gal who helped me in the service dept (Ann I believe. Red hair, glasses) was fantastic! Great customer service & very personable! In times like these, kindness can go such a long way! More

by Bdrums44
Recommend Dealer
Yes
Employees Worked With
Ann
May 21, 2020 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Our customers rock! Thank you so much for leaving this awesome review. We appreciate you. Have a great day!

May 20, 2020

Celina is a great sales lady. Prompt, courteous, and friendly to work with. From the online start to out the door. Great service, thanks for the fast in and out too. More

by JUSTANNUTTERTRUCK
Recommend Dealer
Yes
Employees Worked With
Celina Eklund, Josh Charbonneau
May 21, 2020 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

We appreciate the support. We congratulate you on your new car and we hope you continue spreading the exciting news!

May 19, 2020

The service department is amazing! They always take care of me. The team is always so friendly and great to work with. I will always take my vehicles for service here. More

by BHAYES14
Recommend Dealer
Yes
Employees Worked With
Julie Winkler
May 20, 2020 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Thanks for leaving us such a wonderful review! We are glad that you loved our services. We appreciate your support and look forward to helping serve others just as well.

May 18, 2020

Julie really takes good care of us I really feel comfortable on the service that is being done. I like how I can drop my car off early in the morning before I go to work More

by tabathacox25
Recommend Dealer
Yes
Employees Worked With
Julie Winkler
May 18, 2020 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Thank you for sharing your positive experience. We can’t wait to help you next time!

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