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Lithia Chrysler Dodge Jeep Ram FIAT of Spokane

Spokane, WA

3.7
1,297 Reviews

10701 N Newport Hwy

Spokane, WA

99218

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Showing 1,297 reviews

July 17, 2021

They were great team and I got a great car! They work very hard getting everything I needed done on the car before I drive it off the lot. More

by Donna C.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill, Scott Brewer, Justin Kim
Jul 20, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

We love hearing success stories like this one! Thank you for sharing your experience with us and for taking the time to leave us such wonderful review. We look forward to helping you in the future.

July 15, 2021

Sales rep did a great job of listening to my needs, did a ton of work and paperwork was processed quick and efficiently. Start to finish great experience. More

by SHERYLR0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Traphagan, Josh Charbonneau
Jul 17, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

We love hearing from happy customers! We are so glad you enjoyed your dealership experience. Please think of us and our team on your next car adventure.

July 15, 2021

Our experience was pleasant. In the end we got the new vehicle we wanted without a lot of wasted unnecessary time. The place was clean and the people were friendly. More

by JASONM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Belding, Josh Charbonneau
Jul 17, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Hi Jason, thank you so much for sharing your experience. We appreciate your feedback and we love hearing happy stories like this one. Enjoy your new ride!

July 14, 2021

Had a pre scheduled appointment for a 25 minute software recall. Waited 4.5 hours, despite coming in at the scheduled time. Service agent was rude and dismissive. More

by Avanwinkle8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknown
July 14, 2021

Great sales people. Easy to do business with. No hassle on the trade or the purchase price. Got car cleaned up and filled the tank with diesel More

by STEVEHART57
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Stewart, Justin Kim
Jul 17, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

We love hearing from happy customers! We are so glad you enjoyed your dealership experience. Please think of us and our team on your next car adventure.

July 13, 2021

Bought a used truck and left it for a week for them to detail. Got it back and it wasn't detailed. Then took it back and still wasn't detailed like when I have taken my other cars in to get detailed. More

by Scoott
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christos Dogas, Josh Charbonneau
Jul 13, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Thank you for sharing your feedback with us. We’re sad to hear you did not have a good experience. Please call us at 877-548-4427 to reach our corporate Lithia Cares team or 509-321-7301 to speak directly with General Manager Scott Brewer so we can provide a solution to this issue.

July 10, 2021

I paid $169 for 2 keys to be cut & programmed and both programming didn’t work but they charged me full price Iam so disappointed More

by Belinda-n
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris DeJulia
July 09, 2021

The staff at the service drop off were friendly and helpful. They explained what was going to happen , what the goal was to achive the best results. More

by MACRSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Winkler, Jordan Groff
Jul 10, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Thanks for taking the time to share your experience with us. We take pride in giving outstanding service to every customer and we're overjoyed to receive your appreciation. Be well!

July 08, 2021

Tech did not do a thorough job, still has the same issue. Very frustrating. Told rep the tech will need to test drive to warm up in order for the issue to show. It feels like there is a miss in the ignition. More

by mlp525
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Julie is no longer there, though. , Julie Winkler
July 08, 2021

Had just bought my car there and found my key fob would not unlock my trunk. Told them about it and they sent me to the service department. Told the counter person and he asked if he could take it in the b More

by Mona
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicolas Galletti
Jul 10, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

We appreciate your business and your kind words. Thank you Mona!

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