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Lithia Chrysler Dodge Jeep Ram FIAT of Spokane

Spokane, WA

3.7
1,297 Reviews

10701 N Newport Hwy

Spokane, WA

99218

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Showing 1,297 reviews

August 04, 2021

I contacted the dealership 3 separate times to arrange to have the clock spring replaced under warranty. It was not until the work was complete that I was informed my Jeep was originally licensed in Canada t More

by swimmy133
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nicolas Galletti
August 03, 2021

After my car was sold, I was ignored and it was if I never existed. Has ignored my calls and never got back to me More

by GONZALEZ_444
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dustin
August 03, 2021

Awesome.Nice people. Just wish my car would get Awesome. Nice people. Just wish my car would get washed Clean and social people and that is my happy thoughts about Lithia. Stay cool and More

by chickenlady509
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Winkler
Aug 04, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Thank you for your business! We are so proud of our sales team and we are happy to hear they made your experience so enjoyable. We hope you have a great day.

July 29, 2021

Lied to me on purchase and didn't honor the used vehicle 3000 mile or 3 month warranty. Will not go back or recommend to anyone. More

by SLKCNDW
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Berger
July 28, 2021

Awesome dealership awesome experience great sales staff very helpful very easy we are in and out with the vehicle we wanted can’t explain enough how well we are treated More

by MCATEE164
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Winkler, Justin Stanger, Josh Charbonneau
Jul 31, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

We love hearing from happy customers! We are so glad you enjoyed your dealership experience. Please think of us and our team on your next car adventure.

July 25, 2021

Excellent experience with salesperson John Berger buying our new Jeep. Super responsive and knowledgeable. Kept us up-to-date during the entire build process. We highly recommend John. More

by CURIOSGMONK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Berger
Jul 26, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Thank you for your business! We are so proud of our sales team and we are happy to hear that John made your experience so enjoyable. We hope you have a great day!

July 24, 2021

The staff was extremely friendly and very helpful and they took care of me like I was family I could not have asked for a better experience. More

by Dave2021
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicolas Galletti, Julie Winkler, Jordan Groff
Jul 26, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Hi Dave! Thank you so much for sharing your experience. We appreciate your feedback and we love hearing happy stories like this one. Enjoy your new ride!

July 17, 2021

Lot of confusion on paperwork that was signed or not signed. Had to make two trips for my plates, because of this Otherwise good experience. More

by JAS061
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe George, Greg Tiemann, Justin Kim
Jul 20, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Thank you for leaving a review! We’re here to help serve you in the best way possible. Enjoy your new ride.

July 17, 2021

Very polite and informative. The service members were quick and satisfied all wants and needs for my appointment. I appreciate them ordering me an uber ride back home. More

by mpayne343
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicolas Galletti, Julie Winkler, Jordan Groff
Jul 20, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Thanks for taking the time to share your experience with us. We take pride in giving outstanding service to every customer and we're overjoyed to receive your appreciation. Be well!

July 17, 2021

Chris was excellent to work with. He made sure all our needs were met. The Jeep was priced as agreed on, and ready to go when we arrived. More

by MEGAXXL33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris DeJulia, James Traphagan, Justin Kim
Jul 20, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Thank you so much for sharing your experience. We appreciate your feedback and we love hearing happy stories like this one. Enjoy your new ride!

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