Lithia Chrysler Dodge Jeep Ram FIAT of Spokane

Unethical sales practices. Fortunately, my local dealership stand behind pricing and financing information listed on their websites. I also called to confirm pricing and financ Fortunately, my local dealership stand behind pricing and financing information listed on their websites. I also called to confirm pricing and financing options which turned out to be false. Stay away from this stealership. More

The woman who is the manager was very unwilling to discuss any deal. She made me feel like my trade in was worth very little. And that I was not valued as a customer. The entire visit was very negati discuss any deal. She made me feel like my trade in was worth very little. And that I was not valued as a customer. The entire visit was very negative. Because of this, I did not purchase the vehicle I wanted here, I went to another dealership that made me feel like they appreciated my business, AutoNation Honda in Spokane Valley! More

Very bad to do business with. They will call you a liar and no honor there service agreement They will call you a liar and no honor there service agreement More

Seriously the worst place I have been. The buying of the vehicle process is easy to make the sale but after that good god dam luck getting anything fixed. Oil changes regularly ha DO NOT The buying of the vehicle process is easy to make the sale but after that good god dam luck getting anything fixed. Oil changes regularly ha DO NOT DO IT. My new vehicle has leaked since the day I bought it and it was made to be my fault and my problem. I was literally told it was out of there hands. Sure buy your new ride here but do not put the money out for warranty because they will try everything to not fix it right. More

Took my 2016 ram that I purchased new there. I purchased the lifetime warranty at that time. Service was scheduled for 1:00 pm. At 2:10 I went to check if it was finished. It has never moved! Th I purchased the lifetime warranty at that time. Service was scheduled for 1:00 pm. At 2:10 I went to check if it was finished. It has never moved! The service writer said he would get someone on it. I told him to forget it and left. I might take it elsewhere and pay extra. When I pulled out there was 2 service people standing outside smoking. More

If I could leave a 0 for review I would. The service department customer service is horrible not to mention the service they provide is crap as well. I have had nothing but issues everytime The service department customer service is horrible not to mention the service they provide is crap as well. I have had nothing but issues everytime I take my truck to them. If had somewhere else to take my truck believe me I would. More

Absolute worst customer service I have ever experienced. I turned back in the vehicle after they refused to give me title and licensing paperwork in a timely fashion just to find out that they submitted lic I turned back in the vehicle after they refused to give me title and licensing paperwork in a timely fashion just to find out that they submitted licensing paperwork electronically the day that I had turned the vehicle back into them and they accepted payment through my creditor without processing paperwork. More

I called in on the 23rd of August to get my Ford in for an oil change and tire rotation. The earliest they could do was September 9th, I said not a problem and we set an appointment up for 10am. I show up an oil change and tire rotation. The earliest they could do was September 9th, I said not a problem and we set an appointment up for 10am. I show up and they don’t have an appointment for me and there busy so I just have to wait till they can fit me in. I live 30-45 mins from here and have other thing to do before we leave town for work in two days so now I’m out of options but to sit and wait. we paid for the lifetime oil change and let me tell you I would never do that again! It’s hard to get the car in and then to find out they didn’t even put me down. The Ford we purchased has been awesome but we have never had a great experience with Lithia since we got the car. Very disappointed. I’m pretty sure the lady I talked to on the 23rd was Julie: / More