Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lithia Chrysler Dodge Jeep Ram FIAT of Spokane
Spokane, WA
1,297 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,297 reviews
October 09, 2023
Poor service. Received an offer in the mail for an oil change and they wouldn’t honor it because they didn’t have any available appointments before the offers expi Received an offer in the mail for an oil change and they wouldn’t honor it because they didn’t have any available appointments before the offers expiration date. More
by Red
Employees Worked With
Julie Winkler
July 28, 2023
Worst experience of my life. The only positive I have is that Payton was a great salesman after that things went downhill. The only positive I have is that Payton was a great salesman after that things went downhill. More
by kkhk232
Employees Worked With
Payton-Sales. Daniel-Service, Justin Kim
June 14, 2023
Peyton was amazing. His communication and consistency were amazing. I bought the vehicle while living 1200 miles away and knew each step of the process because it was al His communication and consistency were amazing. I bought the vehicle while living 1200 miles away and knew each step of the process because it was all communicated to me. At no point did I feel pressured nor did it ever feel "salesy"". Peyton spend a solid hour with me going over all of the technology to make sure that once I hit the road I knew what the truck could do( and there is a ton of technology!). He has checked in with me twice over the last 5 days since I bought the truck to make sure everything is going well. I WILL buy from this dealership again. All vehicle purchasing should be this easy. Josh in finance also made the experience exceptional. All paperwork was handled easily and professionally. Josh is friendly, easy going and up front. Scott, the general manager came out to meet me and to make sure everything was going well. It feels like he creates a good work environment there. We spend time talking and sharing about the process. I felt cared for and supported through the process. Do yourself a favor and ask for Peyton! More
by sancde
Employees Worked With
Peyton Mcintire, Scott Brewer
May 15, 2023
I agree with some of the other raters, these people are not honest and some are pretty rude. They wouldn't give us the second set of keys and even took the owner's manual out of the vehicle. Avoid this d not honest and some are pretty rude. They wouldn't give us the second set of keys and even took the owner's manual out of the vehicle. Avoid this dealership. More
by brh
Employees Worked With
not listed, Josh Charbonneau
January 12, 2023
I have purchased many new trucks in my time. But have never ever had a bad experience like this, just to get me to sign and do the deal they said they would remove and remount a head ache rack a But have never ever had a bad experience like this, just to get me to sign and do the deal they said they would remove and remount a head ache rack and a auxiliary fuel tank, they said no problem but it's late, come back after the storm and we will get you taken care of. After I left I called 17 times and not one of those lieing cowards would pick up the phone when I was transferred to them or return any emails.. these guys will lie to you just to get there way especially if it's a very expensive vehicle. After I signed they completely blew us off no matter what the paper work says. You can't believe a word they say! BUYER BEWARE! DO NOT DO BUSINESS HERE! READ ALL THERE NEGATIVE REVIEWS BEFORE GOING THERE. THEY REALLY ARE "USED CAR SALESMAN" CROOKS!! More
by Anotherriped offcustomer
Employees Worked With
Darnett the salesman was the only gift this dump has to offer the public. , Rob Croswhite, Chris DeJulia, Jon Stewart, Christos Dogas, James Traphagan, Scott Brewer, Justin Stanger, Jeff Boone, Jordan Groff, Greg Tiemann
January 12, 2023
Management Extremley rude, removed things off the contract after I signed. This place is as crooked as a 3 dollar bill. Total con artists here and horrible liars.. they treat you like trash after you contract after I signed. This place is as crooked as a 3 dollar bill. Total con artists here and horrible liars.. they treat you like trash after you sign. Do yourself a favor and do not go here to buy anything. THEY WILL SCAM YOU ESPECIALLY IF YOUR A WOMAN, I SPOKE WITH A LADY OUTSIDE SITTING ON THE CURB. SHE WAS SO UPSET BECAUSE THEY SOLD HER A USED VEHICLE, 2 WEEKS LATER IT BLEW UP AND THEY SAID ITS OUT OF THERE HANDS. Single woman with 4 kids. These guys are terrible. More
by Anotherriped offcustomer
Employees Worked With
Rob Croswhite, Chris DeJulia, John Berger, Christos Dogas, Nicolas Galletti, Scott Brewer, Jeff Boone, Jordan Groff
January 09, 2023
Purchased Wrangler from John Berger and Diane - (Slavens Construction). Excellent service. Tracy in parts was super helpful ordering a replacement windshield after purchase. Will refer future business to th Construction). Excellent service. Tracy in parts was super helpful ordering a replacement windshield after purchase. Will refer future business to this dealership. More
by Daniellekirker
Employees Worked With
Diane - sales and Tracy -parts, John Berger
November 29, 2022
Jack and David are the smartest, most helpful salesmen I've encountered, and Jeff walks you through the fine details of the deal with extra care. This is the best auto dealership I've visited by far. Than I've encountered, and Jeff walks you through the fine details of the deal with extra care. This is the best auto dealership I've visited by far. Thanks team! More
by JA
Employees Worked With
Jack, David, Jeff
