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Lithia Chrysler Dodge Jeep Ram FIAT of Spokane

Spokane, WA

4.5
1,377 Reviews

10701 N Newport Hwy

Spokane, WA

99218

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Showing 1,377 reviews

April 01, 2021

Very friendly and helpful. Not their fault but disappointed i still don't have my second key fob. Detail cleaning needs improvement. I would recommend to others. More

by JLEATM55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diane, James Traphagan, Josh Charbonneau
Apr 07, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Thank you again for all of your encouragement We appreciate your business.

April 01, 2021

The worst car service ever, overpriced original quote by several thousand dollars, without a notification about such an increase. Picked vehicle up and when got home noticed agreed upon work was incomplete, More

by 2006jeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve
Apr 07, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Hi there, we’d like to prevent this from happening in the future. Please call us at 877-548-4427 to reach our corporate Lithia Cares team or 509-321-7301 to speak directly with General Manager Scott Brewer so we can provide a solution to this issue.

March 31, 2021

They were professional and got me in and out in the time line they stated they would. They took the Covid precautions seriously and polite. More

by JIMANDRANI06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicolas Galletti
Apr 07, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Thank you for sharing how your experience was with our sales team! They work hard to provide the very best service. See you next time!

March 30, 2021

I was buying a used truck. The sales person was very nice and helpful. The finance person was nice but talked too fast and I missed some important details for my decision making. More

by DAVIS5803
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Payton
Apr 07, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Thank you for your business and your awesome review.

March 30, 2021

James is my favorite sales guy to work with. He always goes above and beyond. Thanks James for all.you do! Your the only reason I go.to lithia. More

by Gjwagemann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris DeJulia, James Traphagan, Josh Charbonneau
Apr 07, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

We love hearing how our customers have been supported. We are more than happy to have helped you and we look forward to working with you again.

March 29, 2021

At first I wasn’t too sure about buying a vehicle from Lithia, though the process was seem less and they worked with us to get the price and APR we were looking. Highly recommend. More

by DRGNFLY7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peyton, Josh Charbonneau, Jennifer Hawk
Apr 07, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Thank you for your praise! The process of purchasing a vehicle doesn’t have to be difficult. We’re happy you had a stress-free experience!

March 29, 2021

This is the second new car I've purchased here. Staff in sales and service always helpful and knowledgeable. The location is very convenient for me! More

by AMYELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hunter Webster
Apr 07, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

We too love our sales team! We’ll make sure to tell them you are grateful for their awesome service. Take care!

March 27, 2021

Service was quick, everyone was respectful. My only hope is that the old customer service stuff would come back like wash windows, clean out seat covers and floor covers used by service personnel. When I c More

by jspaffman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicolas Galletti, Julie Winkler, Jordan Groff
Apr 07, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Your happiness gives us joy! Thank you for working with our service team.

March 26, 2021

They were amazing.I absolutely love my Jeep.I will be telling everyone about my experience with them.I can remember my financial guys name.He worked the night of 03/24/2021 Loved my experience with both More

by SLGEORGE1954
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christos Dogas
Apr 07, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

We love hearing how our customers have been supported. We are more than happy to have helped you and we look forward to working with you again.

March 26, 2021

The salesman Christien was patient as we were test driving 4 different trucks to find the right one. We chose one but then it took too long to make the final deal. More

by RANDALLCOFFELL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christen Belding
Apr 07, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

We are so happy you love your vehicle! Our team is dedicated to ensuring satisfaction and we are thrilled to have accomplished this.

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