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Lithia Chrysler Dodge Jeep Ram FIAT of Spokane
Spokane, WA
1,377 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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April 15, 2021
From sales to financing, to the service department, everyone gave us Great Customer Service. Thank you Payton, Rich, Diane and Matt too. John & Shari Clarke everyone gave us Great Customer Service. Thank you Payton, Rich, Diane and Matt too. John & Shari Clarke More
by JKSJClarke
Verified CustomerEmployees Worked With
Payton, Rich, Diane, Matt
April 14, 2021
Great service and they were very quick! I was able to get an assignment done in their lounge with the wifi. I thank all those involved. an assignment done in their lounge with the wifi. I thank all those involved. More
by amber m
Employees Worked With
Nicolas Galletti, Julie Winkler, Jordan Groff
April 14, 2021
Have had nothing but problems with this dealership in sales and especially service. Took my truck in for a Saturday appointment, dropped it off, they call me 30 minutes later and tell me they can’t fix i sales and especially service. Took my truck in for a Saturday appointment, dropped it off, they call me 30 minutes later and tell me they can’t fix it. Thanks for wasting my time!! This time was my company vehicle and figured a recall should be something they could handle, I guess not. My wife and I as of a couple years ago made the decision not to buy another vehicle from there and definitely not use the service Dept. But because it is only 10 minutes from our house I thought it to be convenient for this recall. I should have known better. 0 out of 10 for this dealership as a whole. More
by Nothing
Employees Worked With
Nicolas Galletti, Julie Winkler, Jordan Groff
April 14, 2021
Horrible service!! Took my Journey in under warranty for transmission issue again for 3 time and was told nothing was wrong and check engine light came back on 2 days after was told nothing was wrong and st transmission issue again for 3 time and was told nothing was wrong and check engine light came back on 2 days after was told nothing was wrong and still shifting horribly!! And was charged 168 for them to fix nothing!! More
by SPAWNCW
Employees Worked With
Jordan Groff
April 14, 2021
This was my first experience using this dealership's service department with my vehicle. I was surprised that an oil change did not come with a tire rotation included with the service. I was charged $30 service department with my vehicle. I was surprised that an oil change did not come with a tire rotation included with the service. I was charged $30 for having my tires rotated which I felt was extremely high. Mini dealerships offer this with their oil change service and feel Lithia should follow suit. More
by pacpark4
Employees Worked With
Steve Bowen
April 09, 2021
All the areas were very efficient, Justin greeted and helped direct me where to go, parts (young blonde guy) got right on my duplicate key, and service areas were outstanding!! Yuriy at service for them helped direct me where to go, parts (young blonde guy) got right on my duplicate key, and service areas were outstanding!! Yuriy at service for them on programming my key for me in a very decently quick timeframe. Very professional person. A big reason why I will be back there!! More
by TIGER
Employees Worked With
Justin Stanger
April 09, 2021
I have never had a worse experience buying a new vehicle. Your GM Chris DeJulia came out when I asked about the breaking unit missing. He became defensive and very loud and insisted it was not on vehicle unt Your GM Chris DeJulia came out when I asked about the breaking unit missing. He became defensive and very loud and insisted it was not on vehicle until v until Ms Howard said. It was. I will not buy a third car from this dealer and maybe not from Dodge. I found DeLulia Took unit off car after. I bought car.I call that theft. More
by morganwo@hotmail.com
Employees Worked With
Sarah Howard
April 09, 2021
Lots of inventory. Chris Dogas, our sales person, was fantastic.: totally knowledgeable, listened well, and was very respectful. We highly recommend him! The price negotiation with the sales manager was fantastic.: totally knowledgeable, listened well, and was very respectful. We highly recommend him! The price negotiation with the sales manager was not the best as they raised the price on paper $1,000 over what was indicated when we were first looking at the truck. The offer sheet then showed they were discounting the truck down to the price that we had assumed from the beginning. That was not impressive. More
by NONE3
Employees Worked With
Christos Dogas
