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Lithia Chrysler Dodge Jeep Ram FIAT of Spokane
Spokane, WA
1,377 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,377 reviews
April 20, 2021
Zach sold me my car. He was an amazing person to have to spend about 6 hours with. Very amazing guy. Joked a lot and that made it even easier to talk with him and keep conversations! Tha k you Zach keep up spend about 6 hours with. Very amazing guy. Joked a lot and that made it even easier to talk with him and keep conversations! Tha k you Zach keep up the amazing work!!!!! More
by CKRAUSS1999
Verified CustomerEmployees Worked With
Zachary Pyatt
April 20, 2021
Julie Winkler worked with me for several years and was always friendly and helpful. Justin Kim was awesome with sales. In general, the service department has gone down under Lithia from Barton and since R always friendly and helpful. Justin Kim was awesome with sales. In general, the service department has gone down under Lithia from Barton and since Robert Johnson has left. The wait is longer, it is less personalized, and the job satisfaction is less. More
by morgancmorgan
Employees Worked With
Julie Winkler, Josh Charbonneau, Justin Kim
April 20, 2021
We had a great experience. Greg and the rest of the team were very helpful, knowledgeable and trustworthy. Probably the best car buying experience we have ever had. were very helpful, knowledgeable and trustworthy. Probably the best car buying experience we have ever had. More
by RADTECHDARCY
Employees Worked With
Josh Charbonneau, Greg Tiemann
April 17, 2021
I want to compliment Yasha Ostapenko for his assistance and great service to customers that come in to have their vehicle repaired or serviced. He was very respectful and courteous to all that I saw or hea and great service to customers that come in to have their vehicle repaired or serviced. He was very respectful and courteous to all that I saw or heard on the phone when he spoke with them in regard to their vehicle. The dealership policy in charging full list price for parts I do not like. As a disabled Veteran I got no discount on my parts. Insurance paid nothing on my bill of over $6800. The reason for the denial was as smart as President Biden border policy. More
by Steve Holt
Employees Worked With
Yasha Ostapenko
April 15, 2021
James Traphagan was very helpful and was able to work with me into getting in my new vehicle. He has great Customer Service and is easy to talk to. James made me a Lithia Customer for Life. James Traphag with me into getting in my new vehicle. He has great Customer Service and is easy to talk to. James made me a Lithia Customer for Life. James Traphagan was recommended to me from 2 friends of mine and I recommend you go see him. More
by SANCHEZSUSSIE3
Employees Worked With
James Traphagan
April 15, 2021
I had a nice appointment for an oil change and when I arrive I got there I got in right away. Service people great. I also had a coupon for service. arrive I got there I got in right away. Service people great. I also had a coupon for service. More
by Fancpants99207
Employees Worked With
Steve Bowen?
April 15, 2021
Great from start to finish. The process was smooth and they beat out the bank rate I was preapproved for. Perfect experience. Couldn't ask for more. they beat out the bank rate I was preapproved for. Perfect experience. Couldn't ask for more. More
by LIKATORA
Employees Worked With
Christian , Jon Stewart
April 15, 2021
I wasn’t welcomed upon arrival. Wasn’t told how long the wait would approximately be. Then after the service I wasn’t even told what was causing my flat tire just simply asked for my credit card. I was char wait would approximately be. Then after the service I wasn’t even told what was causing my flat tire just simply asked for my credit card. I was charged double for the what I was quoted without explanation other than “you were told wrong”. This isn’t the first time I have had my vehicle in for service and both times it has been an awful experience. Pretty sad considering the amount of money we spent on our vehicle at that location. I will never do business here besides my oil changes since I purchased them for life with the sale of the vehicle. I also purchased a used vehicle at Lexus and they treat me like gold. I always leave feeling like I had the best experience and a clean vehicle to top it off. This service shop needs some serious customer service review because they have NONE! More
by ALC1030
Employees Worked With
Not sure name of employee
