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Lithia Chrysler Dodge Jeep Ram FIAT of Spokane

Spokane, WA

4.5
1,377 Reviews

10701 N Newport Hwy

Spokane, WA

99218

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Showing 1,377 reviews

April 28, 2021

Was very satisfied with the service for diesel oil and fuel filter change. Was in and out in less than my experience at other dealers. More

by bdmiller777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Bowen
May 04, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Thank you for sharing your story! We take pride in providing excellent customer service.

April 27, 2021

They did the recall fix, however the engine is still not right, and they told me that it is fine and that is how this transmission shifts. The problem is not the transmission, it's in the engine I'm pretty More

by NONE3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nicolas Galletti
April 24, 2021

Normally quite pleased. (That's my review, but they Normally quite pleased. (That's my review, but they require at least 25 words for an review to be acceptable so here are the remaining words.) More

by Wes
Recommend Dealer
Yes
Employees Worked With
Some nice guy at service deak
May 04, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Thank you for sharing your thoughts. We love hearing our customers are happy with their experience. Take care!

April 24, 2021

My service rep Steve Bowen was very friendly and accommodating. I would definitely recommend the service department to friends and family. I enjoyed my experience and will be returning in the future More

by Ted
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Bowen
May 04, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Thank you for the great review! We appreciate your support and encouragement.

April 23, 2021

Did not clear the oil change due code and did not reset air pressure from front to rear which set off a notice on my dash. More

by Dnfoss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicolas Galletti, Julie Winkler, Jordan Groff
May 04, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

We appreciate your useful feedback. We look forward to helping you in the future.

April 23, 2021

Very clean, good Customer service with a Professional appearance & attitude. Very reliable & dependable. I would recommend to anyone looking a new or used vehicle or any vehicle services... More

by photomonkey3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Groff
May 04, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Thank you for a glowing review! We believe that customer feedback is a valuable resource and we welcome your comments.

April 22, 2021

A very relaxed shopping experience. Very friendly atmosphere. Everyone was very helpful answering any questions you had. Clean and comfortable area. I would shop here again and I would recommend Lith More

by KIDDDILLON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe George
May 04, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Thank you for leaving a review! We’re here to help serve you in the best way possible. Enjoy your new ride.

April 21, 2021

I simply could not get anyone to pick up a phone or return a phone call. I would call 3-4 times per day and would listen to it ring and ring; rarely anyone would pick up. So when I would give up and l More

by Rob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Greg Tiemann
April 21, 2021

Thank you... 25 words is a really annoying. With the previous experiences with this dealerships service department you should be happy I have nothing to say. More

by AMANDA.J.HENRY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Winkler, Joe George, Josh Charbonneau
May 04, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

We appreciate your useful feedback. We look forward to helping you in the future.

April 21, 2021

People are always friendly. Service is good. My only complaint is that they don't offer a loaner car or even a ride when car is being serviced. The last time they did call a Lift for me and my husband a More

by Amber Reynolds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicolas Galletti, Julie Winkler, Jordan Groff
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