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Lithia Chrysler Dodge Jeep Ram FIAT of Spokane

Spokane, WA

4.5
1,377 Reviews

10701 N Newport Hwy

Spokane, WA

99218

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Showing 1,377 reviews

June 03, 2021

They new what they where doing and where very nice people to work with. I also like the show room very clean and organized. Thanks for are new Jeep we love it. More

by RONANDFISH2016
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Stewart, Greg Tiemann
Jun 04, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Congratulations on your new Jeep! We hope you’re loving riding around town in style. Thank you for the wonderful review. We look forward to helping awesome customers like you in the future.

June 02, 2021

I came in with a concern about my engine making a knocking noise. They said it was fixed but it's still making the noise. More

by joestumassy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nicolas Galletti, Julie Winkler, Jordan Groff
June 02, 2021

The online process is terrible. Have to call every time to book appointment. Shouldn’t be that hard, tried the chat and was supposed to have someone call me, never got call, had to call back. More

by dustin.fitzpatrick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicolas Galletti
Jun 04, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Thank you for your feedback! Your reviews make us better and we look forward to learning how we can improve our services. We are sorry to hear you had a negative experience. Please call us at 877-548-4427 to reach our corporate Lithia Cares team or 509-321-7301 to speak directly with General Manager Scott Brewer so we can provide a solution to this issue.

June 01, 2021

Amazing service best dealer In the area, i highly recommended them. Clean and efficient and very knowledgeable in all of my questions I had for them. Thank you More

by CHRIS@CLARKSTIRES.COM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris DeJulia, John Berger, Josh Charbonneau
Jun 04, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

We appreciate your business and your kind words. Thank you Chris! We'll see you again soon!

June 01, 2021

Great friendly service. On time estimate. No hassle repairs!! Great overall service!! Will be back for other business needs!!! Highly recommend to friends and family. More

by Momof3141519
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicolas Galletti
Jun 04, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Thanks for taking the time to share your experience with us. We take pride in giving outstanding service to every customer and we're overjoyed to receive your appreciation.

June 01, 2021

I was happy with the repair on my car it was repaired in a timely manner. The warranty coverage I have on my car covered the repair! More

by SIMPLYMAUVELOUS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicolas Galletti
Jun 04, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Thanks for taking the time to share your experience with us. We take pride in giving outstanding service to every customer and we're overjoyed to receive your appreciation. Be well!

May 29, 2021

We’ve had great experience using these guys for regular maintenance and for surprise problems, like a dead battery. Appreciate the great, friendly customer service as well as the car maintenance. More

by DMCapshaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Groff
Jun 01, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Thank you for such an awesome review! We loved hearing about your experience. Please tell your friends and come see us again!

May 28, 2021

Very helpful and concise service employees. They accommodated my needs and provided professional customer service from start to end. I will continue business with lithia. More

by mpayne343
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicolas Galletti, Julie Winkler, Jordan Groff
Jun 01, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

You have made our day by sharing your positive experience. We look forward to helping you again!

May 27, 2021

I was really pleased until the other day when I noticed my halo lights were unplugged and not replugged back in now I have to find someone to do this More

by Katherine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t recall or see him above
May 27, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Thank you Katherine for sharing your thoughts with the community. Please call us at 877-548-4427 to reach our corporate Lithia Cares team or 509-321-7301 to speak directly with General Manager Scott Brewer so we can provide a solution to this issue.

May 27, 2021

Very nice people that work there. They keep the customer updated on the progress of their vehicle service. Very clean. Need more chairs for customers to sit on when waiting for their vehicle. That might be More

by BUCKSHOTP40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicolas Galletti
May 27, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Thank you so much for sharing your experience. We appreciate your feedback and we love hearing happy stories like this one.

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