Lithia Chrysler Dodge Jeep Ram FIAT of Spokane

I purchased my Jeep from Lithia some three years ago and enjoyed working with their Sales and Financial Department(s). Initially, I worked with several Service Advisors, but for the past year plus, I’ve had enjoyed working with their Sales and Financial Department(s). Initially, I worked with several Service Advisors, but for the past year plus, I’ve had the pleasure of working with Yuri Papush. Service Advisor Yuri Papush is knowledgeable, professional and the Customer Service Yuri provides is 5 Star. More

Great service, great communication. Really liked the video of the undercarriage to show me what I wouldn’t normally see.. Really liked the video of the undercarriage to show me what I wouldn’t normally see.. More

I have always been treated honestly and fairly. From the purchase of my vehicles - on thru the scheduled maintenance. This last visit in particular. I had to wait at the dealership for this From the purchase of my vehicles - on thru the scheduled maintenance. This last visit in particular. I had to wait at the dealership for this service. They made sure everything was completed and I was on my way in great time. More

Bought 3 cars always been a good experience. Nice sales staff, not pushy. Nice finance people also Nice sales staff, not pushy. Nice finance people also More

Great job, been there before and I like the service so I'll be back to have more work done I'll be back to have more work done More

Dashawn Dixon was amazing to work with. If he didn't know the answer to our question, he found the answer. He went above and beyond to ensure our purchase was exactly what we needed/wanted. If he didn't know the answer to our question, he found the answer. He went above and beyond to ensure our purchase was exactly what we needed/wanted. Daniel G in financing was equally as thorough and friendly. All in all, we had an amazing experience. More

It is always a great experience at Lithia Chrysler Dodge Jeep Ram Fiat of Spokane. Jeep Ram Fiat of Spokane. More

Unbeatable pricing and stellar customer service. DaShawn went above and beyond to get the deal done and provide us with pertinent information to ensure we made the best vehicle choice. When financin DaShawn went above and beyond to get the deal done and provide us with pertinent information to ensure we made the best vehicle choice. When financing department took over the process was easy and seamless. Friendly and knowledgeable staff all the way around. More

Clean, friendly and efficient. The last counter guy in service was a hoot. Thanks for the water bottles in lounge. The last counter guy in service was a hoot. Thanks for the water bottles in lounge. More

I'm 50 years old and have never left a bad review. However, thought others may benefit from this- The Good: I purchased a nice used car at a great price (especially from a dealer). Initially staff However, thought others may benefit from this- The Good: I purchased a nice used car at a great price (especially from a dealer). Initially staff was easy to work with- 5 stars. The Bad: - 3 stars- The windshield was cracked on purchase. While negotiating the deal, the salesman and the sales manager told me that the windshield could be repaired, offered a discount, and said they would have it repaired. (My contract stated the windshield would be "fixed"). After the windshield was inspected by a glass company and deemed unrepairable, I contacted my salesperson several times. Each time I was told he would call me back tomorrow with an answer but no one called. I called the sales manager twice and was told he was on the phone. I was told he would call me back. Again no returned call. When I went into the dealership to complain in person, the Sales Manager told me he was already over budget on the sale of the vehicle. "Unfortunately " there was nothing he could do. Really?! Both the salesman and the sales manager knew the price of the vehicle when they sold it to me. The contract states the windshield would be fixed and I went by their word. At the end of the day stand by your word and have the decency to return a paying customers phone calls. I'm sure you can find a reasonable deal through Litha Spokane but be sure to have everything taken of before they get your money. Don't go by their word! More