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Lithia Chrysler Dodge Jeep Ram FIAT of Spokane

Spokane, WA

4.5
1,377 Reviews

10701 N Newport Hwy

Spokane, WA

99218

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Showing 1,377 reviews

June 11, 2021

Brought vehicle in 4 times and still is not fixed and was charged each time. I finally gave up and decided to drive as is. More

by Jmcoyote1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve
Jun 12, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Thank you for your thoughtful feedback! Your reviews make us better and we look forward to learning how we can improve our services. We are sorry to hear you had a negative experience. Please call us at 877-548-4427 to reach our corporate Lithia Cares team or 509-321-7301 to speak directly with General Manager Scott Brewer so we can provide a solution to this issue.

June 10, 2021

Came in for an oil/filter change and a vehicle inspection. That vehicle inspection was not done. Even the air pressure for the tires was not done! More

by dwj2045
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Julie Winkler
Jun 10, 2021 -

dwj2045 responded

what do I need to add... my original comments stand.

June 10, 2021

They are great, from selection available to financing. Justin was helpful and made sure we were informed through the whole process. I will buy my next car here. More

by NOEMAIL3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Stanger
Jun 11, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

We love hearing from happy customers! We are so glad you enjoyed your dealership experience. Please think of us and our team on your next car adventure.

June 10, 2021

We came in looking for a certain truck with certain options and Chris made it happen. We walked out of there feeling that we couldn’t of done any better anywhere else and we were thankful that we got t More

by RUSSSMILLER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris DeJulia
Jun 11, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Congratulations on your new Truck! We loved helping you pick out the right vehicle. Thanks again for the awesome review.

Jun 11, 2021 -

RUSSSMILLER responded

We wish we cold remember the guy that helped us with everything he was great helping us with getting our phones hooked up with truck and everything else

June 10, 2021

Scheduling is often difficult. Service is almost always satisfactory. Wait is usually short and reasonable dates are offered. Good deal on tires for our Cherokee. More

by mscplus3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicolas Galletti, Julie Winkler, Jordan Groff
Jun 11, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Thank you for your business! We are so proud of our team and we are happy to hear they made your experience so enjoyable. We hope you have a great day.

June 07, 2021

Great help and support when purchasing the vehicle. No support when I came back for a missing Jeep tool set. I was told to go and purchase one off of quadratic.com instead of them just finding or ordering More

by DAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Stewart
Jun 07, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Hi Dan, thank you for sharing your thoughts with us. We understand your concerns and we’d like to get to the bottom of the issue. Please call us at 877-548-4427 to reach our corporate Lithia Cares team or 509-321-7301 to speak directly with General Manager Scott Brewer so we can provide a solution to this issue.

June 06, 2021

Did not follow through with any thing we ask, couldn't even listen and did not fill out mailing address like I told them numerous times they were only interested in the sale More

by IMMOPARNUTZ
Recommend Dealer
No
Employees Worked With
Justin Stanger, Josh Charbonneau
June 05, 2021

Fast, easy, and very welcoming experience!! Would definitely return there for my next purchase!! This review would have been completed sooner if received sooner. Thank You!! More

by MRSROSI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Belding
Jun 07, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

We love hearing from happy customers! We are so glad you enjoyed your dealership experience. Please think of us and our team on your next car adventure.

June 04, 2021

Took my car in for an oil change but they didn’t have the filter and said it would take two hours. But it was done in an hour so I was pleased More

by 5dinos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Winkler, Jordan Groff
Jun 04, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Thank you for sharing how your experience was with our service team! They work hard to provide the very best service. See you next time!

Jun 04, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Thank you for sharing how your experience was with our service team! They work hard to provide the very best service. See you next time!

June 04, 2021

Great service, friendly staff, good selection of vehicles, competitive prices and so much more. That's what keeps us going back. Why would we go anywhere else? More

by GNJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Groff
Jun 08, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Thank you for your business! We are so proud of our team and we are happy to hear they made your experience so enjoyable. We hope you have a great day.

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