Lithia Chrysler Dodge Jeep Ram FIAT of Spokane
Spokane, WA
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they are fast, clean and professional If there is ever anything to xxxxx about I would probably be the first one to say anything. I have absolutely no complains here about the dealership. If there is ever anything to xxxxx about I would probably be the first one to say anything. I have absolutely no complains here about the dealership. It would be nice if there was a little better put together lounge for my waiting time there but honestly that's a petty complaint. The place is clean and well kept. I am not sure how it is completely priced on repairs ect as mine was warranty work but as far as their work......if you gave them less than a 10 you would be lying about it. Of course my needs were simple and some peoples work might be much more involved with much larger issues so its good to state what your experiences are so that others can use them as a guideline. This is all assuming the site doesn't edit out any complaints ect. Keep it between the line folks and drive on...... More
Great service James in service is always very helpful and friendly. I always receive great service. He goes over the inspection report with me every time to make su James in service is always very helpful and friendly. I always receive great service. He goes over the inspection report with me every time to make sure I'm aware of anything that needs attention or repair. More
Great sales person. Our salesman, Derek Mead, made our buying experience wonderful! He went above and beyond on this transaction. We live out of town and he was there f Our salesman, Derek Mead, made our buying experience wonderful! He went above and beyond on this transaction. We live out of town and he was there for us on both of our visits. More
Trustworthy and easy to work with I was in need of a new vehicle and I had looked at several dealerships in town before Lithia was recommended to me by a trusted friend/atv dealer. I f I was in need of a new vehicle and I had looked at several dealerships in town before Lithia was recommended to me by a trusted friend/atv dealer. I found a used Pathfinder and I got a good deal on my trade in - especially compared to what other dealers had offered me for it. My salesman, Johnny, had only been with Lithia for 2 weeks but he was thorough and knew what he was doing. This was a great experience! More
oil change The service department was very friendly and helpful. I was greeted as soon as I opened the door by Julie who started my work order. Scott then took o The service department was very friendly and helpful. I was greeted as soon as I opened the door by Julie who started my work order. Scott then took over to finish the paper work and to go over what was going to be taken care of, A very good experience More
Great Julie in customer service was very friendly and very helpful with all of my needs. The service department was great as well. Would recommend to a fri Julie in customer service was very friendly and very helpful with all of my needs. The service department was great as well. Would recommend to a friend. More
great service on my patriot the service is great they found the problem with my patriot 4x4 switch and got the part in next day and im in for replacment in just a few days great the service is great they found the problem with my patriot 4x4 switch and got the part in next day and im in for replacment in just a few days great job More
Got me in at the last minute and exceeded expectations! Went in for 30K service. They located and found some minor annoying issues and dealt with those without labor cost. Great experience! However, paying Went in for 30K service. They located and found some minor annoying issues and dealt with those without labor cost. Great experience! However, paying and exiting takes a while. Can't complain though! Jeep feels brand new again! More
Great customer service James from the service dept was awesome. He quickly signed me in and did not let me wait since it was gonna take all day. He did not hesitate to give James from the service dept was awesome. He quickly signed me in and did not let me wait since it was gonna take all day. He did not hesitate to give me a loaner vehicle for the day. Once the issue was discovered he endured me that it was a factory defect and initiated steps to get it repaired. More
They work hard Worked with Bill and Ryan today. Unfortunately we weren't able to make a deal but these guys were very professional and non pushy. I could tell they r Worked with Bill and Ryan today. Unfortunately we weren't able to make a deal but these guys were very professional and non pushy. I could tell they really cared about helping me. When the time comes I will buy my new vehicle from these guys. More