Lithia Chrysler Dodge Jeep Ram FIAT of Spokane

Lipstick on a Pig The sales person was doing his best but Used Car Sales Manager is trying to put Lipstick on a Pig. Car had several issues that needed to be repaired b The sales person was doing his best but Used Car Sales Manager is trying to put Lipstick on a Pig. Car had several issues that needed to be repaired but Manager was unwilling to fix more than a few and actually ended up wanting more than the advertised price when all was said and done. We went to a small used dealership and bought a jeep for a lot less money, needs no repairs, looks twice as nice, in a lot better condition (inside and out) and no bull # from the dealer. Thanks Lithia but no thanks for the experience with you. I will never step into a Lithia Dealership again! More

Bob Materne Quick and easy Bought the car from Chris, sales mgr. everything went very well. Greg, sales consultant, spent all kinds of time helping us 'learn' everything about t Bought the car from Chris, sales mgr. everything went very well. Greg, sales consultant, spent all kinds of time helping us 'learn' everything about the car. He even said he"d come to our house to help if needed More

Friendly and very fast My first visit to this service shop was a great surprise! The friendly, knowledgeable, and professional young lady (Julie) who gave me assistance was My first visit to this service shop was a great surprise! The friendly, knowledgeable, and professional young lady (Julie) who gave me assistance was the absolute tops in customer relations! The work was finished even more quickly than expected. I would definitely return to this location, even though it is many miles from my residence. More

prompt easy to get truck in for repair and service was prompt. scott was my service rep and was very fiendly. They worked with me on my extended warrenty easy to get truck in for repair and service was prompt. scott was my service rep and was very fiendly. They worked with me on my extended warrenty More

they are fast, clean and professional If there is ever anything to xxxxx about I would probably be the first one to say anything. I have absolutely no complains here about the dealership. If there is ever anything to xxxxx about I would probably be the first one to say anything. I have absolutely no complains here about the dealership. It would be nice if there was a little better put together lounge for my waiting time there but honestly that's a petty complaint. The place is clean and well kept. I am not sure how it is completely priced on repairs ect as mine was warranty work but as far as their work......if you gave them less than a 10 you would be lying about it. Of course my needs were simple and some peoples work might be much more involved with much larger issues so its good to state what your experiences are so that others can use them as a guideline. This is all assuming the site doesn't edit out any complaints ect. Keep it between the line folks and drive on...... More

Great service James in service is always very helpful and friendly. I always receive great service. He goes over the inspection report with me every time to make su James in service is always very helpful and friendly. I always receive great service. He goes over the inspection report with me every time to make sure I'm aware of anything that needs attention or repair. More

Great sales person. Our salesman, Derek Mead, made our buying experience wonderful! He went above and beyond on this transaction. We live out of town and he was there f Our salesman, Derek Mead, made our buying experience wonderful! He went above and beyond on this transaction. We live out of town and he was there for us on both of our visits. More

Trustworthy and easy to work with I was in need of a new vehicle and I had looked at several dealerships in town before Lithia was recommended to me by a trusted friend/atv dealer. I f I was in need of a new vehicle and I had looked at several dealerships in town before Lithia was recommended to me by a trusted friend/atv dealer. I found a used Pathfinder and I got a good deal on my trade in - especially compared to what other dealers had offered me for it. My salesman, Johnny, had only been with Lithia for 2 weeks but he was thorough and knew what he was doing. This was a great experience! More

oil change The service department was very friendly and helpful. I was greeted as soon as I opened the door by Julie who started my work order. Scott then took o The service department was very friendly and helpful. I was greeted as soon as I opened the door by Julie who started my work order. Scott then took over to finish the paper work and to go over what was going to be taken care of, A very good experience More

Great Julie in customer service was very friendly and very helpful with all of my needs. The service department was great as well. Would recommend to a fri Julie in customer service was very friendly and very helpful with all of my needs. The service department was great as well. Would recommend to a friend. More