Lithia Chrysler Dodge Jeep Ram FIAT of Spokane

Purchase of a BMW Z3 Mike should be rated #1 in sales. He earned that reputation from me after he was able to help me with a smooth transaction a couple of hundred miles a Mike should be rated #1 in sales. He earned that reputation from me after he was able to help me with a smooth transaction a couple of hundred miles away. I flew to Spokane to pick up the vehicle. Upon my arrival Mike was at the airport waiting for me. A warning light came on during my inspection prior to leaving the dealer. Mike reached out to his service department right away trying to resolve the issue which their service could not do much. Mike went further to assist me with scheduling an appointment at a Lithia BMW dealer in Seattle. He told me their dealer stands behind their product. I have 3 months or 3000 miles warranty. What a gentleman! I am referring all my friends and family to Mike. Way to go Mike. More

Honestly, better than I expected! Without too much detail I'll say that Jason in the Service Department went waaaay beyond what I expected or what he had to do service my car. Cars ar Without too much detail I'll say that Jason in the Service Department went waaaay beyond what I expected or what he had to do service my car. Cars are a big investment and keeping them running right is important. He and the TWO technicians that troubleshot my vehicle demonstrated a REAL detailed and carful understanding of how to diagnose faults. It's easy if it's an oil change or a headlight. But troubleshooting "weird stuff" shows careful attention and EXPERTISE that many big shops just don't have. Thanks Lithia Chrysler Dodge Jeep Ram of Spokane for attention to detail! More

Horrible They kept my 10 year old van for 8 days, charged me, then informed me that parts were not available and it could not be repaired. I took it to another They kept my 10 year old van for 8 days, charged me, then informed me that parts were not available and it could not be repaired. I took it to another dealer down the street and they had it repaired in 2.5 hours and charged me less than Lithia did to tell me that it could not be repaired. More

Car Service I was told it would take 1 to 1 1/2 hours. I was out in less than an hour! Thank You for being so prompt it was a nice surprise not to have to wait! I was told it would take 1 to 1 1/2 hours. I was out in less than an hour! Thank You for being so prompt it was a nice surprise not to have to wait! Got breakfast and suddenly I was ready to go! More

First new car The salesperson Casey was friendly, professional and patient. He was knowledgeable about the vehicle I was buying. He was as excited as I was about me The salesperson Casey was friendly, professional and patient. He was knowledgeable about the vehicle I was buying. He was as excited as I was about me getting my first new car and helped calm me down when I freaked out about it too. More

We are so pleased with Lithia I would recommend Lithia to anyone. They cared about my husband and I. Zach, our salesman and Chris in financing were amazing! Purchasing our Jeep was I would recommend Lithia to anyone. They cared about my husband and I. Zach, our salesman and Chris in financing were amazing! Purchasing our Jeep was a great experience. More

Fast service, competent, and no issues. Our salesman, Chris D was a solid salesman that read us well. He was friendly and competent throughout the process. I would recommend this dealershi Our salesman, Chris D was a solid salesman that read us well. He was friendly and competent throughout the process. I would recommend this dealership in the future. More

Recall Everyone was friendly and willing to answer questions. We would have liked a loaner car since our visit was 2 hours and we had quite a walk to the nea Everyone was friendly and willing to answer questions. We would have liked a loaner car since our visit was 2 hours and we had quite a walk to the nearest shopping. More

Great customer service and a car I like! I bought a Nissan rogue which is this body style I like it's all-wheel-drive and has a sunroof and many other features that I really like the sales p I bought a Nissan rogue which is this body style I like it's all-wheel-drive and has a sunroof and many other features that I really like the sales professionals were very helpful friendly and courteous . More

excellent from the first step in the door Everything was excellent from the first step in the door. All the staff are friendly, courteous and knowledgeable. Never felt pushed and bought a real Everything was excellent from the first step in the door. All the staff are friendly, courteous and knowledgeable. Never felt pushed and bought a really great truck More