Lithia Chrysler Dodge Jeep Ram FIAT of Spokane

Customer Oriented This was the best car buying experience I have ever had! I would recommend checking with this dealership first if you believe in exceptional customer This was the best car buying experience I have ever had! I would recommend checking with this dealership first if you believe in exceptional customer service! More

Had to have car towed I had to have car towed so not scheduled they worked me in and got my car back the next. Was very pleased with how speedy and understanding they were I had to have car towed so not scheduled they worked me in and got my car back the next. Was very pleased with how speedy and understanding they were More

Lithia went above and beyond! I was in a bind. Truck troubles were hindering me from going on a planned camping trip. I called and talked to Jason in service who amazingly got me a I was in a bind. Truck troubles were hindering me from going on a planned camping trip. I called and talked to Jason in service who amazingly got me an appointment the same day. He went above and beyond to help determine the problems my truck was having, teamed up with service and stayed past closing on a holiday weekend to get me back on the road safely. If it wasn't for the team at Lithia, I wouldn't of been able to go on my camping trip to the lake. We had a blast! Thank you to Jason, Dan and all those involved in staying late to get me and my little family back on the road safely. More

Good Sales person - Chris Dogas My experience was very good and I am sure it was because Chris was so dedicated and knowledgeable. Jon Stewart also made the purchase go smoothly. O My experience was very good and I am sure it was because Chris was so dedicated and knowledgeable. Jon Stewart also made the purchase go smoothly. Overall it was a good buying experience. George Wells . More

Purchase of a BMW Z3 Mike should be rated #1 in sales. He earned that reputation from me after he was able to help me with a smooth transaction a couple of hundred miles a Mike should be rated #1 in sales. He earned that reputation from me after he was able to help me with a smooth transaction a couple of hundred miles away. I flew to Spokane to pick up the vehicle. Upon my arrival Mike was at the airport waiting for me. A warning light came on during my inspection prior to leaving the dealer. Mike reached out to his service department right away trying to resolve the issue which their service could not do much. Mike went further to assist me with scheduling an appointment at a Lithia BMW dealer in Seattle. He told me their dealer stands behind their product. I have 3 months or 3000 miles warranty. What a gentleman! I am referring all my friends and family to Mike. Way to go Mike. More

Honestly, better than I expected! Without too much detail I'll say that Jason in the Service Department went waaaay beyond what I expected or what he had to do service my car. Cars ar Without too much detail I'll say that Jason in the Service Department went waaaay beyond what I expected or what he had to do service my car. Cars are a big investment and keeping them running right is important. He and the TWO technicians that troubleshot my vehicle demonstrated a REAL detailed and carful understanding of how to diagnose faults. It's easy if it's an oil change or a headlight. But troubleshooting "weird stuff" shows careful attention and EXPERTISE that many big shops just don't have. Thanks Lithia Chrysler Dodge Jeep Ram of Spokane for attention to detail! More

Horrible They kept my 10 year old van for 8 days, charged me, then informed me that parts were not available and it could not be repaired. I took it to another They kept my 10 year old van for 8 days, charged me, then informed me that parts were not available and it could not be repaired. I took it to another dealer down the street and they had it repaired in 2.5 hours and charged me less than Lithia did to tell me that it could not be repaired. More

Car Service I was told it would take 1 to 1 1/2 hours. I was out in less than an hour! Thank You for being so prompt it was a nice surprise not to have to wait! I was told it would take 1 to 1 1/2 hours. I was out in less than an hour! Thank You for being so prompt it was a nice surprise not to have to wait! Got breakfast and suddenly I was ready to go! More

First new car The salesperson Casey was friendly, professional and patient. He was knowledgeable about the vehicle I was buying. He was as excited as I was about me The salesperson Casey was friendly, professional and patient. He was knowledgeable about the vehicle I was buying. He was as excited as I was about me getting my first new car and helped calm me down when I freaked out about it too. More

We are so pleased with Lithia I would recommend Lithia to anyone. They cared about my husband and I. Zach, our salesman and Chris in financing were amazing! Purchasing our Jeep was I would recommend Lithia to anyone. They cared about my husband and I. Zach, our salesman and Chris in financing were amazing! Purchasing our Jeep was a great experience. More