Lithia Chrysler Dodge Jeep Ram FIAT of Spokane

Amazing people at Litha My wife and I recently bought a Jeep Grand Cherokee at Litha. This dealership is probably the best I've been to with the most hassle free and friendly My wife and I recently bought a Jeep Grand Cherokee at Litha. This dealership is probably the best I've been to with the most hassle free and friendly staff I have ever bought a vehicle from. I would highly recommend this establishment to any person looking to purchase a new vehicle. I would also like to personally thank the man who helped us with our buying experience, John Berger he was great and made us feel very welcome and comfortable. He also didn't put any pressure to buy on us at all. All around a very friendly person. I hope I will be able to do future business with these individuals. Joseph Sanborn More

Quick service The maintenance on our SUV was prompt and the service manager was courteous. This consisted of an lube oil and filter change and cleaning of battery t The maintenance on our SUV was prompt and the service manager was courteous. This consisted of an lube oil and filter change and cleaning of battery terminals. More

Oil Change I worked with Luke when I checked in my Jeep for Oil Change and Air Bag recall. He was excellent to work with and very personable and professional. I worked with Luke when I checked in my Jeep for Oil Change and Air Bag recall. He was excellent to work with and very personable and professional. More

Great experience Johnath B. Knew all about the Jeep Goliath.. Had good answers and answered all questions, and I am sure he realized we were asking the same question o Johnath B. Knew all about the Jeep Goliath.. Had good answers and answered all questions, and I am sure he realized we were asking the same question over because we were trying to listen, but we couldn’t help letting our minds wonder with excitement about this new car/truck product from Jeep. Nice to work with. More

Happy Staff I scheduled an oil change, inadvertently showed up 24 and 1/2 hrs early! I was greeted and helped right away, no one mentioned I was too early! Got th I scheduled an oil change, inadvertently showed up 24 and 1/2 hrs early! I was greeted and helped right away, no one mentioned I was too early! Got the particulars done, sat in the waiting area for the 45-60 min. wait, got a text message reminder about "tomorrow's " oil change appt! Boy was I embarrassed. Called their service scheduler to cancel that appt explained myself. Everybody I talked to on duty were friendly, helpful and courteous. This is the company I always want to work with. Rabeccah Crandell More

Fantastic, best experience I have had in a long time. I am a busy professional who has limited time to be in the dealership. John and Josh expedited all engagement electronically (email, text, online) and I am a busy professional who has limited time to be in the dealership. John and Josh expedited all engagement electronically (email, text, online) and we left Lithia within 25 minutes with our brand new Ram ProMaster. Very happy with the customer service. Thank you. More

Friendly Easy to work with, Sara was great, answered my questions and understood the issues with my truck, offered options and recommendations to help with the Easy to work with, Sara was great, answered my questions and understood the issues with my truck, offered options and recommendations to help with the repairs. More

Amazing Julie is a wonderful advisor she works so hard!!!! I hope she gets more compliments because she really needs it!!!! She needs a raise!!! Thanks Julie is a wonderful advisor she works so hard!!!! I hope she gets more compliments because she really needs it!!!! She needs a raise!!! Thanks More

Great Service I took my Jeep in for a recall and in the process decided that I wanted an oil change. My service advisor, Shad was very accommodating and fit me in t I took my Jeep in for a recall and in the process decided that I wanted an oil change. My service advisor, Shad was very accommodating and fit me in to have that done, as well. He stayed in constant communication with me to update me on the progress. I truly appreciate the personalized service I received. More

Easiest new car purchase ever! We have been coming to this dealership for service. They honored an "oil change special" that was really part of a different dealership's purchase de We have been coming to this dealership for service. They honored an "oil change special" that was really part of a different dealership's purchase deal for YEARS. We then came here to look at a new Ram. Our sales rep was easy-going and communicated well. We felt we got a deal we could not have gotten anywhere else. I'd recommend Lithia of Spokane to anyone! More