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Lithia Chrysler Dodge Jeep Ram FIAT of Spokane
Spokane, WA
1,375 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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March 24, 2020
Found the Service Dept to be Professional Courteous Timely Knowledgeable and would listen to all of our concerns and took the time to explain solutions and costs. Julie was exceptiona Timely Knowledgeable and would listen to all of our concerns and took the time to explain solutions and costs. Julie was exceptional More
by spclmom6
Verified CustomerEmployees Worked With
Julie Winkler
March 24, 2020
The service department was outstanding, from the service writer, the floor staff, and the maintenance personnel, first class job, my car is safe, and ready to drive. Thank you writer, the floor staff, and the maintenance personnel, first class job, my car is safe, and ready to drive. Thank you More
by RDKDPW
Employees Worked With
Nicolas Galletti
March 24, 2020
Both times that we have gone to Lithia Chrysler it has been poor customer service. If I could I would have given it zero stars. We have a lifetime oil service and have gone to Lithia HONDA in Medford, Or been poor customer service. If I could I would have given it zero stars. We have a lifetime oil service and have gone to Lithia HONDA in Medford, Or and Lithia jeep dodge in tri-cities, Wa and both places have been excellent service. More
by nlumen
Employees Worked With
Nicolas Galletti
March 24, 2020
Great service. Anna was not pushy or tried any of the greasy car salesmen tricks. Very upfront and easy to deal with. Granted I knew what I was looking for from the website but still, I told her our budg greasy car salesmen tricks. Very upfront and easy to deal with. Granted I knew what I was looking for from the website but still, I told her our budget and she never tried to up sale. Even when some paperwork got missed and we left. She offered to drive the 32 miles North to Our house to fix it. The service she provided was so impressive, my wife and I drove halfway back to save HER some time. It’s a good thing we got Anna to help us. Had I gotten stuck with Eric I would of left. What a xxxxx. That’s why it’s 4 of 5 stars. We were still in ear shot of that wanker. I could be off though maybe trying really hard to look cool sales more cars. Just not to my wife or I. Thanks. More
by ROB.LUTTRELL
Employees Worked With
Ann George, Josh Charbonneau
March 20, 2020
I had the absolute best buying experience with Joe, he was very professional, was NOT pushy at all and got me the best deal! Thank you so much Joe, i will be back when i need a new car and i will happily was very professional, was NOT pushy at all and got me the best deal! Thank you so much Joe, i will be back when i need a new car and i will happily refer you to anyone i know looking for a new vehicle. More
by Hikalo51
Employees Worked With
Joe George
March 13, 2020
It was perfect. He understood that I had a set price range and did everything he could to make sure I walk out with a car. We looked at one car and we’re getting ready to buy however he knew I wasn’t 10 range and did everything he could to make sure I walk out with a car. We looked at one car and we’re getting ready to buy however he knew I wasn’t 100% so went outside and came back with a car I fell in love with. He spent two hours talking to his managers and then talking to us to make sure we can afford it and leave with it the next time. The whole time we didn’t feel uncomfortable. We talked and laughed through out the whole process! More
by Fossandrew2000
Employees Worked With
Joe George, Josh Charbonneau
March 06, 2020
Ann George is the most unprofessional person I have ever encountered. She was disrespectful and rude. I can’t believe she is in customer service! I have never in my life deal with someone so rude. It’s unbe encountered. She was disrespectful and rude. I can’t believe she is in customer service! I have never in my life deal with someone so rude. It’s unbelievable that she works with customers and the public. Everyone else I dealt with was very nice though. More
by Jenniferg44
Employees Worked With
Jon Stewart, Sage Caldwell, Casey Jones, Ann George
February 12, 2020
Over and above expectations Stopped in to have a running light bulb changed, was out of there in minutes. Tony and the mechanic were awesome!! They do a great job with my Ram. Stopped in to have a running light bulb changed, was out of there in minutes. Tony and the mechanic were awesome!! They do a great job with my Ram. Have worked with them since truck was new in 2012 More
by Dan
Employees Worked With
Tony in Service
December 28, 2019
Beware of this dealership. I just bought a used pickup from Lithia Chrysler. The TPS sensor light was on when we test drove it and was told that it would be taken care of while we were doing paperwork. Af from Lithia Chrysler. The TPS sensor light was on when we test drove it and was told that it would be taken care of while we were doing paperwork. After we signed the paperwork and as we were walking out the door, we were informed that the sensors were missing and that is was an inexpensive fix. Lithia is refusing the fix the problem. Shady dealings going on here. More
by Gina
Employees Worked With
Chris DeJulia
