Lithia Chrysler Dodge Jeep Ram FIAT of Spokane

Amazing Customer Service I was having very suddenly having issues with my Jeep Cherokee Trailhawk and when I was able to get it towed in to your dealership I talked with Julie I was having very suddenly having issues with my Jeep Cherokee Trailhawk and when I was able to get it towed in to your dealership I talked with Julie. Julie was amazing and I explained I was from Canada ad needed to go back the next day. Unfortunately the issues with my Jeep was a pretty serious transmission issue so that wasn't happening. Julie called me the next morning and explained the issue very well. She also said they had to order a part and she had overnighted it. The part arrived the next day and I was able to leave that evening to head back to Canada. I have extended warranty thank god or I don't know what this may have cost me! I will always bring my Jeep here for any of my needs once I move to Spokane in the very near future! Thank-You so much for your amazing service! Julie and your team were truly lifesavers! Candice Bailey More

Great work They did a great job, fast and friendly service. Kept me informed throughout the process. Would recommend to all for any service work needed. I will They did a great job, fast and friendly service. Kept me informed throughout the process. Would recommend to all for any service work needed. I will return. More

Recall updates Made an appointment to get some recalls taken care of on my 1500 Ram. Linda was awesome to deal with and made the process really easy. Dropped my truc Made an appointment to get some recalls taken care of on my 1500 Ram. Linda was awesome to deal with and made the process really easy. Dropped my truck off early and it was done sooner than expected and was able to go on with my day. Thank you Linda for being so helpful!! More

Great people to work with Our family has bought several cars from here and we have always been taken care of 100% my most recent sales men Casey Jones was excellent!! Our family has bought several cars from here and we have always been taken care of 100% my most recent sales men Casey Jones was excellent!! More

Exceptional They found a problem that was unknown at the time we decided to purchase and fixed it before we took possession of the Jeep we were thoroughly impress They found a problem that was unknown at the time we decided to purchase and fixed it before we took possession of the Jeep we were thoroughly impressed with the service. More

Dependable and Thorough Julie has exceptional knowledge of my vehicle needs, and is aware of any recall issues that need to be addressed. My service is always as scheduled, Julie has exceptional knowledge of my vehicle needs, and is aware of any recall issues that need to be addressed. My service is always as scheduled, and always done on time. I am always treated very well. More

Best customer service Normally I don’t like going into dealerships because of the hassling and such. This dealership is completely different. I got a recall on my fiat fixe Normally I don’t like going into dealerships because of the hassling and such. This dealership is completely different. I got a recall on my fiat fixed, and I wasn’t hassled to get anything else done to my car, their staff was so friendly and took the time to explain to me what was going to happen that day. More

Exceptional service! Everyone is so friendly and went above and beyond to answer all our questions. No pressure tactics and true care that we made the right decision for u Everyone is so friendly and went above and beyond to answer all our questions. No pressure tactics and true care that we made the right decision for us. Will definitely buy from them again! More

Service worth coming home for I have been a loyal customer of Lithia of Spokane for 8 years. I started working down in the Tri-Cities in November and it has been very difficult fo I have been a loyal customer of Lithia of Spokane for 8 years. I started working down in the Tri-Cities in November and it has been very difficult for me, as a surgeon to drop off my vehicle all day or longer for service. I tried to make an appointment and get an estimate for my 90,000 mile service at Kennewick Lithia and they informed me that I had to make the appointment at least a week in advance and gave me an estimate/quote of more than $2,500.for that service.. I was able to get some time off this last weekend and I took the truck to Lithia of Spokane on Saturday.Not only was Isaiah Krug abletoworkme in that day,but he was also able to have all of the services completed that day, as well as installation of new brakes and the entire cost of the full service with the brakes, was $600 less than the quote that I received down south. I shall remain a loyal and trusting customer Lithia of Spokane and I will happily return home for services again for as long as I own my truck.Thank you Isaiah Krug! . More

Isiah is the best! Isaiah is always so friendly and helpful. I appreciate his knowledge and willingness to explain things to me if I need clarification. He treats me lik Isaiah is always so friendly and helpful. I appreciate his knowledge and willingness to explain things to me if I need clarification. He treats me like family and I appreciate that. It makes me not mind waiting for my vehicles to have their service. I appreciate that the drink machine is affordable and easily accessible. My vehicles usually get right in and are completed in the time that I was given as an estimate for the repairs. If it is going to be longer than expected, Isiah lets me know with status updates. We bring both our RAM and our Durango here for their service & repairs. I would, and have, recommended Isaiah to family & friends in the area. More