Lithia Chrysler Dodge Jeep Ram FIAT of Spokane

Horrible Customer Service I called Lithia Dodge to get a price on a new Ram 3500. Talked to a salesperson named Jeff and gave him my order sheet and he said he would try and ge I called Lithia Dodge to get a price on a new Ram 3500. Talked to a salesperson named Jeff and gave him my order sheet and he said he would try and get me a price by the end of the day. One week went by and I had to call Jeff back and he apologized and said he would definitely have me a price that day. Couple more days went by and I called again and Jeff told me that their very busy and their bread and butter is on the weekends. I never received a price, I guess I was never that important! More

The Head Manager was excellent with us. We had a problem with our 2018 Jeep, turns our a factory default, the head manager, Scott, solved our issue with great satisfaction for us. We had a problem with our 2018 Jeep, turns our a factory default, the head manager, Scott, solved our issue with great satisfaction for us. More

Efficient and honest I went in for a recall issue and had them look at my brakes and was told I did not need brakes for at least 5000 more miles. So I will be sure to go b I went in for a recall issue and had them look at my brakes and was told I did not need brakes for at least 5000 more miles. So I will be sure to go back when it’s time for my brakes just due to the honesty the first time. More

Fast and Efficient Made a last minute appointment for next day service with no problem accommodating our time availability perfectly. Check in was fast with Service M Made a last minute appointment for next day service with no problem accommodating our time availability perfectly. Check in was fast with Service Manager and waiting area was comfortable and very clean. We did not have to wait very long at all for what the mechanics had to do. In and out of the facility in less than an hour's time. I would say that is excellent service. Thank you Lithia! More

Fast friendly amazing service Made an appointment to have 3 items done on my Ram 3500 diesel and as promised completed on time, for the price they quoted with the friendliest serv Made an appointment to have 3 items done on my Ram 3500 diesel and as promised completed on time, for the price they quoted with the friendliest service team I have every dealt with! I would highly recommend them to anyone who needs service. More

Not pushy and great customer service Go to this dealer if you want a no pressure deal. Sales are awesome. Finance is awesome. Casey Jones seems to be in your corner and Go to this dealer if you want a no pressure deal. Sales are awesome. Finance is awesome. Casey Jones seems to be in your corner and More

Great service as usual In for normal maintenance, personnel very friendly and timely. They kept me up to date on time my car would be complete. Very helpful, I appreciated In for normal maintenance, personnel very friendly and timely. They kept me up to date on time my car would be complete. Very helpful, I appreciated the email reminders. More

Dream Car We stop in to the dealership just to take a look at our dream car! Sage helped up from the time we stepped on the lot! She was amazing every step of t We stop in to the dealership just to take a look at our dream car! Sage helped up from the time we stepped on the lot! She was amazing every step of the way! She wasn’t pushy at all and let us decide if we wanted to take it for a test drive to deciding to buy!!! Anyone we know looking for a car we will definitely recommend Sage along with Lithia Dodge Of Spokane! More

sales not enthused two different salespeople at different times, neither one acted enthused and neither one asked if they could find a ram 3500 at a different dealership two different salespeople at different times, neither one acted enthused and neither one asked if they could find a ram 3500 at a different dealership. I know there were 2018 rams at several dealerships including their own lithia stores. I did most of research of the questions i asked. Not pleased with lack of trying to make a deal on any vehicle except what was on there lot, which was one larimie 3500. I had my 2014 ram in for service recall and I would give service a 5 star, this time and the 10 or so other times for recalls and service. More

They lie I bought a 2017 Subaru sti from this place and was happy with the experience at first they told me if anything is wrong with the car in the first 60 d I bought a 2017 Subaru sti from this place and was happy with the experience at first they told me if anything is wrong with the car in the first 60 days or 3000 miles they will take care of it I notice that it had a vibration while at highway speeds so I took it in they said my wheels just need to be rebalance then it was worse after that I finally took it to les shawbs and they told me I had a bent wheel I returned to the dealer still under my 60 day 3000 mile time frame and they took it for a drive told me it's not bad I told them that it hasn't been 60 days or 3000 miles it needs to be fixed they told me the would call me in a couple of days after they had a chance to talk to sales and I haven't heard back I've called 3 or 4 times left messages and no one will call me back this place is a joke they dont hold up their end of the bargain at all if you buy from them better hope nothing is wrong with whatever you buy because they wont fix it they'll tell you they will when your buying the car but once something comes up they'll drag their feet until they are no longer in the 60 day 3000 mile time frame it's a total scam More