Lithia Chrysler Dodge Jeep Ram FIAT of Spokane

Over and above expectations Stopped in to have a running light bulb changed, was out of there in minutes. Tony and the mechanic were awesome!! They do a great job with my Ram. Stopped in to have a running light bulb changed, was out of there in minutes. Tony and the mechanic were awesome!! They do a great job with my Ram. Have worked with them since truck was new in 2012 More

Fantastic visit, got me in and out in no time! Friendly and courteous people! Thank you for being kind and helpful! I’ll be back in 3000 miles😊 and courteous people! Thank you for being kind and helpful! I’ll be back in 3000 miles😊 More

Not Happy with my sales experience after the fact When I drove onto the lot, I walked right up to the only truck I looked at, test drove and bought the following Saturday, or two days later. Both o When I drove onto the lot, I walked right up to the only truck I looked at, test drove and bought the following Saturday, or two days later. Both of my neighbors have bought three Cars, Trucks from Lithia, and I am glad I stopped to check. I got the truck I should of bought prior to my 2018 Toyota Tundra Platinum, which was anything but top of the line. Now comes the " Why this went from a 5 star down to a 2 Star review. I qualified for the lowest interest rates when I purchase vehicles. I had told my Salesperson, who was to tell the Finance Manager where I wanted my loan to originate at, because They " P1FCU has better rates " Well they didn't listen, so instead of getting 2.99 % for 60 months, I got 3.49 % for 60 months with a different Credit Union. I don't care who dropped what ball, but I am peeved to say the least. More

Good Vibes The dealership location is great and the sales staff and management very attentive to my needs. I called before I came and spoke with one of the mana The dealership location is great and the sales staff and management very attentive to my needs. I called before I came and spoke with one of the managers after having a bad experience at another dealership. He encouraged me to come in and assured me I would receive the assistance I needed. I knew exactly what I wanted...a YELLOW JEEP! He introduced me to Jason who was very welcoming and determined to find me my Yellow Jeep Renegade. There were few to be had and he made it possible. As a salesman, he was there for one reason to help me get the car I wanted...no hype, no pressure and not trying to change my mind and have me settle on a different color that was on their lot. I wanted YELLOW and that is what I got! Everyone I encountered was friendly and acknowledged my presence. I felt welcomed and am looking forward to working with this Dealership. More

Professional, friendly, fast and great work. We’ve used them several times and are never disappointed. They have your vehicle ready in the timeframe promised if not sooner. them several times and are never disappointed. They have your vehicle ready in the timeframe promised if not sooner. More

Great Customer Service We were met by Luis on the first day we came in. His exceptional attention and customer service carried all the way to choosing the Grand Cherokee th We were met by Luis on the first day we came in. His exceptional attention and customer service carried all the way to choosing the Grand Cherokee that we love. Everyone was joyous at the dealership when we came to pick up the Jeep - at first we thought it was just for us, but alas it was a sales event. When we went into closing, we were pleasantly surprised to find Nate who had sold us the Jeep Compass three years earlier. We are now a "Jeep Family" and proud of it. Thanks to Luis, Nate and the TEAM at Lithia. More

Out of the 4 local Ram dealers I contacted regarding a new purchase, Lithia was the only team that responded with a sense of urgency and located the specific vehicle I was after. It was never impersonal, new purchase, Lithia was the only team that responded with a sense of urgency and located the specific vehicle I was after. It was never impersonal, never computerized. They went to work quickly to locate my exact “must haves” and were able to get a deal done and deliver my dream truck at a fair price. I’m totally satisfied More

Meintenance I showed up for my appointment a week early (schedule mishap on my part), and Lucas said he would get me in regardless. Everything worked out well and I showed up for my appointment a week early (schedule mishap on my part), and Lucas said he would get me in regardless. Everything worked out well and I am thankful there are people who care! Thank you! More