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Lithia Chrysler Dodge Jeep Ram FIAT of Spokane

Spokane, WA

2.9
1,282 Reviews

10701 N Newport Hwy

Spokane, WA

99218

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Showing 1,282 reviews

June 07, 2021

Great help and support when purchasing the vehicle. No support when I came back for a missing Jeep tool set. I was told to go and purchase one off of quadratic.com instead of them just finding or ordering More

by DAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Stewart
Jun 07, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Hi Dan, thank you for sharing your thoughts with us. We understand your concerns and we’d like to get to the bottom of the issue. Please call us at 877-548-4427 to reach our corporate Lithia Cares team or 509-321-7301 to speak directly with General Manager Scott Brewer so we can provide a solution to this issue.

June 06, 2021

Did not follow through with any thing we ask, couldn't even listen and did not fill out mailing address like I told them numerous times they were only interested in the sale More

by IMMOPARNUTZ
Recommend Dealer
No
Employees Worked With
Justin Stanger, Josh Charbonneau
June 05, 2021

Fast, easy, and very welcoming experience!! Would definitely return there for my next purchase!! This review would have been completed sooner if received sooner. Thank You!! More

by MRSROSI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Belding
Jun 07, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

We love hearing from happy customers! We are so glad you enjoyed your dealership experience. Please think of us and our team on your next car adventure.

June 04, 2021

Great service, friendly staff, good selection of vehicles, competitive prices and so much more. That's what keeps us going back. Why would we go anywhere else? More

by GNJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Groff
Jun 07, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Thank you for your business! We are so proud of our team and we are happy to hear they made your experience so enjoyable. We hope you have a great day.

June 03, 2021

They new what they where doing and where very nice people to work with. I also like the show room very clean and organized. Thanks for are new Jeep we love it. More

by RONANDFISH2016
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Stewart, Greg Tiemann
Jun 04, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Congratulations on your new Jeep! We hope you’re loving riding around town in style. Thank you for the wonderful review. We look forward to helping awesome customers like you in the future.

June 03, 2021

Took my car in for an oil change but they didn’t have the filter and said it would take two hours. But it was done in an hour so I was pleased More

by 5dinos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Winkler, Jordan Groff
Jun 04, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Thank you for sharing how your experience was with our service team! They work hard to provide the very best service. See you next time!

Jun 04, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Thank you for sharing how your experience was with our service team! They work hard to provide the very best service. See you next time!

June 02, 2021

The online process is terrible. Have to call every time to book appointment. Shouldn’t be that hard, tried the chat and was supposed to have someone call me, never got call, had to call back. More

by dustin.fitzpatrick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicolas Galletti
Jun 04, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Thank you for your feedback! Your reviews make us better and we look forward to learning how we can improve our services. We are sorry to hear you had a negative experience. Please call us at 877-548-4427 to reach our corporate Lithia Cares team or 509-321-7301 to speak directly with General Manager Scott Brewer so we can provide a solution to this issue.

June 02, 2021

I came in with a concern about my engine making a knocking noise. They said it was fixed but it's still making the noise. More

by joestumassy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nicolas Galletti, Julie Winkler, Jordan Groff
June 01, 2021

Amazing service best dealer In the area, i highly recommended them. Clean and efficient and very knowledgeable in all of my questions I had for them. Thank you More

by CHRIS@CLARKSTIRES.COM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris DeJulia, John Berger, Josh Charbonneau
Jun 04, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

We appreciate your business and your kind words. Thank you Chris! We'll see you again soon!

June 01, 2021

Great friendly service. On time estimate. No hassle repairs!! Great overall service!! Will be back for other business needs!!! Highly recommend to friends and family. More

by Momof3141519
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicolas Galletti
Jun 04, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Thanks for taking the time to share your experience with us. We take pride in giving outstanding service to every customer and we're overjoyed to receive your appreciation.

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