Lithia Chrysler Dodge Jeep Ram FIAT of Spokane

Been coming here for a few years, not sure if I would buy from them again but the service on 10/22/2024 was the best I have ever experienced. Yuriy Papush is my favorite service advisor, so it's guaranteed i from them again but the service on 10/22/2024 was the best I have ever experienced. Yuriy Papush is my favorite service advisor, so it's guaranteed it will be a good visit. For the first time I received a video/message of the inspection of my car. I was elsewhere at the time. I was told that the young lady who walked me through the video of my inspection is a new employee. I would have never guessed that because she was so professional. She recommended a few things and showed me on my car what didn't need to be done at this time. I was then in text communication with my service advisor on what I wanted. All optional. I LOVED it. This is a wonderful idea. It covers my butt and it covers yours. I loved being consulted even though i wasn't there. It gives me so much more confidence in the dealerships' service department. There isn't any "he said, she said" conversations. Thank you, keep it up. More

Great service and very professional team. Could not have asked for a better experience thank you! Could not have asked for a better experience thank you! More

Frienly, Professional, Speedy. They made the car experience as good as possible. Will be back. Good job. They made the car experience as good as possible. Will be back. Good job. More

Do not buy a vehicle from this dealership. Amazing at continuing to communicate to sell you a vehicle. Lithia Jeep of Spokane is great at that. Just wait until you leave the dealership with Amazing at continuing to communicate to sell you a vehicle. Lithia Jeep of Spokane is great at that. Just wait until you leave the dealership with your new car. Crickets. I have made more that 8 calls trying to get work done on my new vehicle and no response. We finally heard back that the part was in and when she went to have the work done, they told her the part was broken. Not one person took the time to make sure the part was good. She spent over 2 hours there and took the day off. Stay clear of Lithia Jepp in Spokane. All you will get is a dud. More

Great service and done on time service writer was very nice and helpful plus he got me a discount on the cabin air filter nice and helpful plus he got me a discount on the cabin air filter More

This has been the best Lithia location I have been to. My Service Advisor Brian was friendly and knowledgeable. He provided me quotes on extra services that are due or coming up. They performed the ser My Service Advisor Brian was friendly and knowledgeable. He provided me quotes on extra services that are due or coming up. They performed the service ahead of schedule and got me in and out quickly. Thanks to the great service of Brian and the team at Lithia it will keep me coming back for all future work. More

The service department is friendly. I do have trouble understanding why a scheduled oil change appointment takes so long. My last visit, I was upsold for some minor things that needed d I do have trouble understanding why a scheduled oil change appointment takes so long. My last visit, I was upsold for some minor things that needed done(which is acceptable) and was told they would still have me out within an hour. An hour and 40 minutes later I had to go ask the service desk why so long. I make appointments for oil changes because I have a busy life. This is not the first time, it seems to be the norm. More

I use Lithia to service my vehicle. Their service department is well organized, efficient, provide a comfortable area to wait if needed and have done a good job servicing my car. Thanks Their service department is well organized, efficient, provide a comfortable area to wait if needed and have done a good job servicing my car. Thanks Lithia of Spokane! More

I'd recommend this dealership if you're looking for a new vehicle in the Spokane area. vehicle in the Spokane area. More