Lithia Chrysler Jeep Dodge RAM of Anchorage - Service Center
Anchorage, AK
283 Reviews of Lithia Chrysler Jeep Dodge RAM of Anchorage - Service Center
Lithia Ram Service 5 stars The current RAM 3500 just turned over 305,000 miles and is still going strong, with Tony Allen supervising all of its service. Trustworthy and consist The current RAM 3500 just turned over 305,000 miles and is still going strong, with Tony Allen supervising all of its service. Trustworthy and consistent service. More
Lithia The Service Department needs a re-do! Service dept reviewed problem on-site, made an appt for the next week, kept the car for the day, gave the car back & told us they need to order the pa Service dept reviewed problem on-site, made an appt for the next week, kept the car for the day, gave the car back & told us they need to order the part which will take 10 days. Why did we have an appt in the first place? When this happens 3 or more times to customers with MAX CARE, time to let others know! Waste of customer time!!!! Talking to Service Manager didn't help! PS...the only A FIVE-STAR employee we know of is Keoni Hellerbu he's working in a one-star dept. More
Good service Went In for an oil change. Very Good service at a good price. Prompt, and friendly , highly recommended. Friendly employees, good experience. Price Went In for an oil change. Very Good service at a good price. Prompt, and friendly , highly recommended. Friendly employees, good experience. Price was cheaper than quoted. More
competent and proactive While arranging for repair on another vehicle, Kenny brought up a Factory recall on our Durango. Although they were completely booked, Kenny was able While arranging for repair on another vehicle, Kenny brought up a Factory recall on our Durango. Although they were completely booked, Kenny was able to squeeze us in and got it done the next day! I have never liked using dealerships for repairs. Now, I will not take our three vehicles anywhere else! Thank you Lithia! More
Service Great job guys. See you in the future for more service as needed if I do need to . Have fun and keep up the great work Great job guys. See you in the future for more service as needed if I do need to . Have fun and keep up the great work More
Oil change The team at Lithia was professional and courteous. The quickly saw me and were able to swiftly take care of my truck. I would recommend them. The team at Lithia was professional and courteous. The quickly saw me and were able to swiftly take care of my truck. I would recommend them. More
Pre-trip checkup Reallly impressed with Keoni...very friendly and helpful, didn't pressure me into anything I didn't need, I am very happy the service department is Reallly impressed with Keoni...very friendly and helpful, didn't pressure me into anything I didn't need, I am very happy the service department is open on Saturday....would rather bring my truck there than anywhere else. More
Brake Job Vehicle would vibrate when braking, took in for service . Jake confirmed the brake pads were very thin and had them replaced. Now have a much smoother Vehicle would vibrate when braking, took in for service . Jake confirmed the brake pads were very thin and had them replaced. Now have a much smoother ride. More
Brakes oil changed Got new brakes and oil changed. Troy let me test drive amazing new truck. I was blown away by how nice the 2019 Ram was. I have recommended it to ever Got new brakes and oil changed. Troy let me test drive amazing new truck. I was blown away by how nice the 2019 Ram was. I have recommended it to everyone I know More
Best service department I've used the service department only 3 times, but am very impressed with the thoroughness of the maintenance and ease of booking an appointment that I've used the service department only 3 times, but am very impressed with the thoroughness of the maintenance and ease of booking an appointment that works with my schedule. More