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Lithia Chrysler Jeep Dodge RAM of Anchorage - Service Center

Anchorage, AK

3.1
283 Reviews

283 Reviews of Lithia Chrysler Jeep Dodge RAM of Anchorage - Service Center

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October 02, 2018

Lithia Ram Service 5 stars The current RAM 3500 just turned over 305,000 miles and is still going strong, with Tony Allen supervising all of its service. Trustworthy and consist More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Allen
September 25, 2018

Lithia The Service Department needs a re-do! Service dept reviewed problem on-site, made an appt for the next week, kept the car for the day, gave the car back & told us they need to order the pa More

by Secret Shopper
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Justin Green, Keoni Heller
Nov 20, 2018 -

Lithia Chrysler Dodge Jeep Ram FIAT of South Anchorage responded

The stores general manager would like to discuss the situation with you. Troy Jarvis 907-868-9377

September 20, 2018

Good service Went In for an oil change. Very Good service at a good price. Prompt, and friendly , highly recommended. Friendly employees, good experience. Price More

by Smokeysoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Ellert
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2018

competent and proactive While arranging for repair on another vehicle, Kenny brought up a Factory recall on our Durango. Although they were completely booked, Kenny was able More

by 737 pilot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Ellert
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2018

Service Great job guys. See you in the future for more service as needed if I do need to . Have fun and keep up the great work More

by Me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clayton McCurdy, Tony Allen
August 14, 2018

Oil change The team at Lithia was professional and courteous. The quickly saw me and were able to swiftly take care of my truck. I would recommend them. More

by rjm_74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Ellert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clayton McCurdy
August 12, 2018

Pre-trip checkup Reallly impressed with Keoni...very friendly and helpful, didn't pressure me into anything I didn't need, I am very happy the service department is More

by VAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keoni Heller
August 11, 2018

Brake Job Vehicle would vibrate when braking, took in for service . Jake confirmed the brake pads were very thin and had them replaced. Now have a much smoother More

by jpwrede
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Grenier
August 09, 2018

Brakes oil changed Got new brakes and oil changed. Troy let me test drive amazing new truck. I was blown away by how nice the 2019 Ram was. I have recommended it to ever More

by Ramtruckak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Jarvis, Keoni Heller
August 09, 2018

Best service department I've used the service department only 3 times, but am very impressed with the thoroughness of the maintenance and ease of booking an appointment that More

by V. P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not recall who checked me in, but he was very polite and helpful., Keoni Heller
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